Hardly anywhere now to MOT a motorcycle in Rugby, staff made me feel extremely welcome and offered me a free hot drink whilst I wait. Easy to book and very easy to find! I found out that they also... See more
Company replied
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Hardly anywhere now to MOT a motorcycle in Rugby, staff made me feel extremely welcome and offered me a free hot drink whilst I wait. Easy to book and very easy to find! I found out that they also... See more
Company replied
Booked a motorcycle rear tyre and the service from Assistant Manager, Sammie, was so good with rapid responses that I then took my Mini in which needed 4 tyres. Very efficient and great service.
Company replied
We have used Protyre in Warwick for years and having moved, we decided to try Protyre Rugby. I can honestly say that the customer service plus the speed and quality of the work was excellent. Will def... See more
Company replied
The whole experience was excellent. Had 2 tyres replaced which didn’t take them long at all,Staff are super friendly and had a coffee while I was waiting which was a nice touch! It’s a Lovely modern... See more
Company replied
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11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, United Kingdom
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Reply from Protyre Autocare - Rugby Paynes Lane
I booked and paid for an air conditioning regas online at the Rugby branch and received an order confirmation for a specific appointment time. Within the hour I was told the slot had already been booked for another customer and my appointment was cancelled. The website accepted my booking, took my payment and confirmed a slot that was never actually available. The result was wasted time, real inconvenience, and a loss of confidence in their online booking system. If you take payment and issue a confirmation, the appointment should be guaranteed. Protyre needs to make sure live availability is accurate before taking payment and confirming appointments. Disappointing experience.

Reply from Protyre Autocare - Rugby Paynes Lane
Booked online which is an easy process. The staff are exceptional, helpful and friendly. Happy with the service and the work carried out.
Would and do recommend.

Reply from Protyre Autocare - Rugby Paynes Lane
Great service and staff. Would definitely recommend and will use again.

Reply from Protyre Autocare - Rugby Paynes Lane
Have used Protyre previously and had a great experience, so decided to use them again. I needed four new tyres and got a great deal on Dunlop tyres. I received great service again. I have just a small niggle, after fitting, all the rims on my car were covered in white grease. It would have been good if someone could have wiped it off, rather than leave it to me.
Despite the niggle, I would still return again and definitely recommend to others.

Reply from Protyre Autocare - Rugby Paynes Lane
Staff on desk were excellent,as ever. I thought the items in the boot which had to be removed,air compressor ect,could have been replaced into correct holders.
Great service as always , Gareth was excellent and sorted my daughters car and told me alignment was out and sorted so they tell you what you need no nonsense
Very efficient very knowledgeable and very friendly
Done air con regas on offer, great service and nice waiting area
I've used this place for car and motorcycle MOTs, tyres, servicing etc. for a while now and never come away feeling I'd been ripped off. Great service, fair prices - what's not to like?
Lovely clean check- in and waiting space, nice friendly staff and good efficient service.
Smashed it
Pre booked and paid for bike tyres, turned up at the selected time with wheels, 20 mins later, all done and was on my way home..
A pleasure doing business with you all at the office most helpful came in got a quote booked in next day and the service was above and beyond
Always the same great service. All staff knowledgeable and smart. A pleasure to go and wait and drink their tea !
Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recommend and will surely be returning as and when anything else is required
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