Always great service and this visit was no exception. Slow puncture toward the end of the day, unrepairable. No problem, the tyre needed was on the shelf and soon fitted by one of the team. It may cos... See more
Company replied
Location
Switch locationUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
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I booked through the Web page and selected a slot which was very convenient. Very competitive prices and on arrival it was greeted with a smile and polite staff. I was even offered a free coffee. When... See more
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Friendly receptionist and work carried out as instructed. Took a bit longer than usual but understood only one team member working that day with heavy workload. Was accepting of this and hope others w... See more
Company replied
The staff at the Poole Barter Road garage are exceptional. I went in without an appointment to have my tyres check as warning on dashboard. I had to wait a while but in comfortable office. The staff... See more
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Company details
About Protyre Autocare - Poole Barter Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, United Kingdom
- 01202 722433
4.6
Excellent
1K reviews
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The staff were very knowledgeable and…
The staff were very knowledgeable and friendly. They completed replacing my wife's car two front tyres including balancing and alignment in less than 1 hr.
The team are an asset to the Protyre Autocare company.
15 September 2026
Reply from Protyre Autocare - Poole Barter Road
Dear Robert Pickering,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the efficient service you received from the team at our Poole Barter Road branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always go to protyres
Always go to protyres
Really helpfull staff great customer service.prices are reasonable would highly recommend.
21 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Martyne,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was expecting to need a new front…
I was expecting to need a new front tyre and great cost but they fixed the tyre I had a really reasonable price. The lady who served me was lovely. Really recommended!
18 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Anna,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
MOT and repair.
Efiicient service from start to finish, helpful, friendly staff and good value for money.
14 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All the staff were fantastic
All the staff were fantastic, from reception to technicians, explained everything clearly with advice on what to do next
16 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service with great explanations…
Prompt service with great explanations of work and costs involved.
16 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Emma,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff at Protyre are so friendly…
The staff at Protyre are so friendly and helpful. They really do go above and beyond.
14 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Anne,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Natalie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Agnes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service as always
Friendly receptionist and work carried out as instructed. Took a bit longer than usual but understood only one team member working that day with heavy workload. Was accepting of this and hope others were too. Have used Protyre (Bathwick), Barter Road for years and always happy with the service and easy booking system.
7 September 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service at a very good price for…
Great service at a very good price for four mid range tyres an tracking.
9 September 2026
Reply from Protyre Autocare - Poole Barter Road
Dear David,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service and pricing you received. from our team at our Poole Barter Road branch
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care -Protyre
Just turned my wife away for an MOT…
Just turned my wife away for an MOT which was booked at 4:45 but as they were behind and have to finish at 5pm they were unable to do the job today, oh and this was after making her wait for 45 mins! I dont use them anymore and now my wife wont be, the place has gone to ruin, needs new management!
4 September 2026
Unprompted review
Reply from Protyre Autocare - Poole Barter Road
Dear Matthew,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Solved my problem there and then
Solved my problem there and then. Matching my previous price for 2 tyres and fitted them. Allowing me reduced downtime and the ability to earn money.
Extremely helpful chap in the office.
31 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Poole Barter Road. We're especially pleased we could help you get back on the road quickly.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly staff
Very friendly staff, professional and completed the work to rectify the issues I had.
26 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff polite & helpful
Staff polite & helpful, provided good information, process was efficient. Toby provided customer service.
20 August 2026
Very good service
Very good service, including the lovely lady on Reception. Booking process was easy and all dealt with on time. Thanks
19 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
A kind gentleman guided me to where i…
A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT was quickly done and it was all a very happy experience.
Booking process was very easy on the computer.
17 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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