Protyre Autocare - Poole Barter Road Reviews 

1,276
TrustScore 4.5 out of 5

4.5

Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB


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Rated 5 out of 5 stars

Friendly receptionist and work carried out as instructed. Took a bit longer than usual but understood only one team member working that day with heavy workload. Was accepting of this and hope others w... See more

Rated 5 out of 5 stars

Solved my problem there and then. Matching my previous price for 2 tyres and fitted them. Allowing me reduced downtime and the ability to earn money. Extremely helpful chap in the office.

Company replied

Rated 5 out of 5 stars

Plenty of parking space on arrival. Greeted by a happy friendly team. Customer service is fantastic overall MOT done really quick I try and use Alder Hills centre for my MOT’s It is definitel... See more

Company replied

Rated 5 out of 5 stars

A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT wa... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, United Kingdom

  • 01202 722433

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,276)

33,781 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Good service. Average prices, staff polite, professional, would recommend company

4 June 2026
Protyre Autocare - Poole Barter Road logo

Reply from Protyre Autocare - Poole Barter Road

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The process was all very professional.

The process was all very professional.
The man on reception was excellent.

5 June 2026
Protyre Autocare - Poole Barter Road logo

Reply from Protyre Autocare - Poole Barter Road

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff, Highly recommended

This wasn't my first time using their service, and once again everything went smoothly. They were friendly, quick, and reliable throughout the whole process. Very happy with the service and would definitely recommend them.

27 May 2026
Rated 5 out of 5 stars

Quick turnaround

I only needed the front wheels balancing and a air con recharge. The staff were very accommodating and the service was excellent
All taken care of in under an hour Would highly recommend

25 May 2026
Rated 5 out of 5 stars

Tyre's fitted

The staff were extremely efficient and courteous. They also booked me in at short notice. The tyres and fitting were also at a competitive price. Very good all round

14 May 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, I didn’t go myself but my wife went with the car because of work. I was afraid they would take advantage of her like some mechanics but not these guys. Everything was explained to her and the issues they saw with the car were the ones I had pointed out. So I can definitely recommend.

13 May 2026
Rated 5 out of 5 stars

Warm and cheerful welcome at reception

Warm and cheerful welcome at reception, very polite and helpful, know their job, car was booked in for complimentary check and also engine management light was showing, waited about 1hr while it was checked, was told what the problem was with car and given a price for work, price was very acceptable, jobs were done in a very acceptable time, price much better than main dealer, staff very helpful and kept me updated throughout, sorry I don't know their names

5 May 2026
Rated 5 out of 5 stars

Service and greeting superb

Service and greeting superb, appointment time adhered to. MOT firm but fair. Overall an excellent company. I have used Protyre for a few years now and they have always been excellent.

28 April 2026

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