Really happy with the service from Protyre. The staff were friendly and helpful, and the whole process of getting my new tyres fitted was straightforward and hassle-free. The car feels great with the... See more
Location
Switch locationUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
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See what reviewers are saying
Got my tyres done here a few weeks back, Carla was so bloody lovely I booked my MOT and service in for a few weeks later. Excellent garage, great service. Give Carla a payrise for being an absolute le... See more
Company replied
Not a great deal to say, to be honest. Dropped my car off for its MoT and went for a coffee. Came back. The car had passed. Paid and left. Job done. It all happened very quickly and profe... See more
Company replied
I had an MOT, the booking process was straight forward. The team were very knowledgeable and helpful. Both Cara and Toby were extremely helpful and professional. Went above and beyond in order to get... See more
Company replied
Company details
About Protyre Autocare - Poole Barter Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, United Kingdom
- 01202 722433
4.5
Excellent
1K reviews
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Really happy with the service from…
Really happy with the service from Protyre. The staff were friendly and helpful, and the whole process of getting my new tyres fitted was straightforward and hassle-free. The car feels great with the new tyres and I’m really pleased with the service. Would definitely use Protyre again.
12 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Poole Barter Road
Hello Lau,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team and the cost.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Service was very good
Service was very good. I was told that wheel alignment was checked for no charge, but learned later that the charge for adjustment was over £50, by which time the job was done.
10 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Gina,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great business with really helpful and…
Great business with really helpful and friendly staff. Would recommend to all…
10 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello William,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Not a great deal to say
Not a great deal to say, to be honest.
Dropped my car off for its MoT and went for a coffee.
Came back. The car had passed. Paid and left.
Job done.
It all happened very quickly and professionally. I did enjoy being called Mr Marsh and not "mate" as is more often the default settings, these days.
6 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Website was easy enough to buy my tyres…
Website was easy enough to buy my tyres and book in at a date and time convenient for me at the branch on Alder Hills. On arrival I was greeted by a happy helpful chap. The person who carried out the works listened to me & followed my request. Thanks guys
1 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Absolutley amazing team...Went above…
Absolutley amazing team...Went above and beyond the Norm to help me with Unusual size Tyres for my American RV..Thanks all your help
3 June 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pleased with work
Work completed to a high standard and staff friendly and helpful despite being very busy.
3 August 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick service
Quick service, professional staff. They managed to fit me in the day after I called.
29 July 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Got my tyres done here a few weeks…
Got my tyres done here a few weeks back, Carla was so bloody lovely I booked my MOT and service in for a few weeks later. Excellent garage, great service. Give Carla a payrise for being an absolute legend!!!
29 July 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and support from the…
Great service and support from the ProTyre team.
Always friendly and helpful
29 July 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Leo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Cecilia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I came in to get a recon gas on my air…
I came in to get a recon gas on my air conditioner, I was advised I need one new tyre as the on the car was to dangerous to leave, I had 2 new tyres fitting, when the car was ready they where not put back in the right place as instructed and the pressure on each tyre was to high, they where changed for me and when got home, I adjusted the pressure to the correct setting
24 July 2026
Reply from Protyre Autocare - Poole Barter Road
Dear Jonathan Gill, ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Poole Barter Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Staff were very helpful
Staff were very helpful and polite.there was no pressure to carry out unnecessary work.
24 July 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Poliet, informative and helpful staff
20 July 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Ernest,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Dear Mike Corica,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole Barter Road branch.
We hope to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great friendly reception staff
Great friendly reception staff
Knowledgeable and helpful
20 July 2026
Reply from Protyre Autocare - Poole Barter Road
Hello Juliet,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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