I booked online to have my car air-con re-gassed, the process was easy I got an appointment the next day. I took my car at the arranged time the job was done within about 40 minutes and I had my car b... See more
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Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... See more
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2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... See more
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The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... See more
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Company details
About Protyre Autocare - Ilkley Little Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, United Kingdom
- 01943 600028
4.9
Excellent
1K reviews
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Really nice people who aim to please
Really nice people who aim to please, and a professional service. Also the online booking system works easily.
17 June 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mr Mason,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and knowledgeable staff
Helpful and knowledgeable staff. Delivered on time no hidden extras
11 June 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mrs Winnik,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Usual excellent service!
I booked four new tyres and also to have the wheel tracking adjusted due to uneven tyre wear. Both jobs were subject to a discount but not together on the same day. However Nathan and his team did them together saving me money and a good deal of time!
Very pleased with the service and will continue to take my business to Protyre in the future.
17 June 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Nick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Understaffed on some days.
The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected, but ended up with a damaged alloy because they tried to rush the job. There was no rush as the work was pre booked and warned about on previous vetting visits.
Had a response from ProTyre and said the Area Manager would get back to me re my issue. STILL WAITING ON PROTYRE after 3 weeks.
3 June 2026
Reply from Protyre Autocare - Ilkley Little Lane
Dear John S ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ilkley Little Lane branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Helpful staff Fronts/rear wheel swap…
Helpful staff Fronts/rear wheel swap ,balanced and nail in tyre fixed....all in 20 mins
8 June 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent communication
Excellent communication, confirmed the tyers had arrived and we're able to elign my wheels at the same time. Would recommend to use protye
3 June 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mike,
We're so glad to hear about your positive experience with us! It's wonderful that our communication met your expectations and that we could assist with both your tyre fitting and wheel alignment efficiently. We truly appreciate your recommendation.
Best regards,
Eddie
Customer Care - Protyre
Easy to use service for Aircon regas
Friendly staff efficient service, great to be able to book a slot online and just turn up.
1 June 2026
Protyre Ilkley - simply the best!
Car into Ilkley for an air con regas and seasonal checks. As always the service was above and beyond. Just brilliant.
18 May 2026
Efficient & helpful
13 May 2026
Great customer service
Had a very slow puncture which was difficult to trace but the chap who looked after me spent ages until he found it. Sadly it couldn't be repaired but that's how it goes sometimes
7 May 2026
Friendly, efficient staff
8 May 2026
Ordering on line was easy and staff in…
Ordering on line was easy and staff in Ilkley were friendly and efficient.
6 May 2026
Really helpful with getting issues…
Really helpful with getting issues sorted and didn't try to add loads of extra costs!
6 May 2026
I got great service at Ilkley Protyre…
I got great service at Ilkley Protyre last week, they did a really quick tyre change for me. Top work chaps thanks
4 May 2026
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