I booked online to have my car air-con re-gassed, the process was easy I got an appointment the next day. I took my car at the arranged time the job was done within about 40 minutes and I had my car b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... See more
Company replied
2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... See more
Company replied
The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... See more
Company replied
Company details
About Protyre Autocare - Ilkley Little Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, United Kingdom
- 01943 600028
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First Class
The staff are amazing; they are friendly, knowledgeable and keen to help. I always receive a professional, bespoke service.
27 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Dear Ms Throp,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our lkley Little Lane have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent friendly staff
Excellent friendly staff. We had a puncture which they managed to repair immediately which was a great
help. Thank you.
24 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Extremely good service
Extremely good service, and prompt attention to a punctured tyre late in the day with a replacement the following morning.
27 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Michael,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mr Walker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service yet again
Brilliant service yet again. They booked me in for the aircon on my car next day, did it quickly and well. They are clearly a busy garage but the man on the desk, Nathan I think, had time for everyone and wae polite and helpful at all times. A fantastic place.
20 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Dan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Straightforward
Straightforward, did what they said they would do, and charged what they said they would charge.
22 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Jackie,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick fast service
Quick fast service, rear tyres replaced did it under 20 minutes. Pirelli x2 £160 balanced and valves changed. Top guy who replaced my tyres helped reset tyre light, any questions I had he answered.
22 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mr Ikram,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Changed a flat tyre within 5 minutes…
Changed a flat tyre within 5 minutes with no booking. Brilliant service.
18 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Dear Mr Antill,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley Little Lane branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great Service
Appointment set up easily, job completed on time, clean garage, knowledgeable staff
15 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Ilkley are wonderful
Protyre Ilkley are wonderful. They fixed me up with another date after I forgot my MOT date. They always fix my tyres chANGES WHEN THE WEATHER AFFECTS THE PRESSURE.They are great in every way
13 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent team at Ilkley
Excellent team at Ilkley, always helpful, honest and will squeeze in repairs.
13 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Alex,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Hello Mr Jim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I highly recommend Protyre Autocare.
I highly recommend Protyre Autocare. They managed to fit my car in for an air con refill quickly for which I'm very grateful. The price quoted was accurate and competitive. Thank you!
3 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Professional and efficient service
Professional and efficient service. Excellent communication- letting us know the problem after investigation, putting it right and having the car ready to collect in a very short space of time.
Would highly recommend.
6 July 2026
Reply from Protyre Autocare - Ilkley Little Lane
Dear Mr and Mrs Parkinson,
Thank you for taking the time to share your very positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Ilkley Little Lane branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Hello Elizabeth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good job done when stated and friendly…
Good job done when stated and friendly informative staff.
27 June 2026
Unprompted review
Reply from Protyre Autocare - Ilkley Little Lane
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easily arranged date for MOT.
Easily arranged date for MOT.
Expected completion time meant that I wasn't waiting unnecessarily.
Documentation and payment handled courteously and efficiently.
25 June 2026
Reply from Protyre Autocare - Ilkley Little Lane
Hello Alvin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
What s good experience at Ilkley Protytr…
I went to obtain a quote for two front tyres and left twenty minutes later with them fitted - what excellent service by a charming fitter.
22 June 2026
Reply from Protyre Autocare - Ilkley Little Lane
Dear John Richard garnett,
We're so happy to hear you received excellent service and had your tyres fitted so quickly at our Ilkley Little Lane branch!
Thank you for sharing your positive experience with us.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Ilkley Little Lane
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.