Protyre Autocare - Ilkley Little Lane Reviews 

1,129
•
TrustScore 5 out of 5

4.9

Little Lane, Ilkley, LS29 8HZ Ilkley, West Yorkshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

2nd visit to have tyres supplied by Black Circles fitted. Great service again. Tyres inflated to the correct pressures and tyre monitoring system reset on the car. Now our default business to use... See more

Company replied

Rated 5 out of 5 stars

Booked in on Friday before a bank holiday weekend, it was clearly very busy on arrival, Nathan was juggling well esp being an operative down due to illness, as always he’s calm cool and collected. Adv... See more

Company replied

Rated 5 out of 5 stars

I booked online to have my car air-con re-gassed, the process was easy I got an appointment the next day. I took my car at the arranged time the job was done within about 40 minutes and I had my car b... See more

Company replied

Rated 3 out of 5 stars

The premises and staff look presentable when I've checked them out, it normally shows good quality work. On my actual visit to have 5 tyres fitted to newly refurbished wheels that is what I expected,... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Little Lane, Ilkley, LS29 8HZ, Ilkley, West Yorkshire, United Kingdom

  • 01943 600028

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,129)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Best

Friendly, helpful and skilled. Totally reliable, the full package.

2 November 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Keren,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service and staff

Service and staff

28 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Vadym,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Red warning light...Problem with brake…

Red warning light...Problem with brake fluid...Excellent examination showed broken pipe losing brake liquid ..Prompt and efficient repair....Excellent service..!

30 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy booking procedure and prompt…

Easy booking procedure and prompt efficient service.

30 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mr Perks,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyres

Excellent customer service

28 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Matt,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The repair work was done at short…

The repair work was done at short notice; very satisfied with customer attention. Thanks to Ryan.

23 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Stu​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great welcome & excellent service

Great welcome. Excellent service & extremely reasonable. Strongly recommend this company.

21 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Hilary​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Tivoli,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest assessment of what was required…

Honest assessment of what was required and prompt repair

21 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked in for tyre check

Booked in for tyre check, fault found repaired, fixed, sorted. All quick, efficient and on time.

19 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Geoff​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Lauren,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and simple

Quick and simple

16 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Stuart,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team and no hassle service

Great team and no hassle service

14 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mr Robson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service.

From start to finish dealt with in a professional manner. Speedy service at the right price. Nathan was a pleasure to deal with. Excellent customer service.

14 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Marcus​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Another excellent level of service…

Another excellent level of service provided by the guys at Ilkley !!
Honest diagnosis and problem solving
On my BMW

12 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great garage

Great garage, reliable and efficient. Used for tyres, MOT and services for years now. Keep going back because the service is great.

7 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Kate​,

We would like to thank you for sharing your feedback regarding the service you received at our Ilkley branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All round excellence

Excellent service, excellent staff, excellent prices!

7 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Mr Howe,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great friendly team

Great friendly team - very efficient and great service and value for money

7 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Nick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT Service

Friendly staff, good service and quick!

7 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Poppy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are fantastic efficient on…

The staff are fantastic efficient on time and courteous
Great value for money

7 October 2026
Protyre Autocare - Ilkley Little Lane logo

Reply from Protyre Autocare - Ilkley Little Lane

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ilkley branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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