This Billingham branch of protyre takes customer care to another level. Car was afforded the utmost care prior balanced wheels checked personally by the branch manager for tyre wear. Warm brightly l... See more
Company replied
Location
Switch location12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB
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See what reviewers are saying
Easy to book and pay for MOT online. Pleasant and courteous reception staff, MOT carried out efficiently and on time as promissed. Whole process took just over an hour. Excellent service.
Company replied
The best service I have encountered at any tyre/MOT centre. I went a few years ago for a slow puncture repair with another car, so returned when I had another slow puncture with a newer car. The servi... See more
Company replied
I always have great service with my local protyre , This time Ryan worked to get the parts ii needed and got me booked in quickly , back on the road within hours many thanks for your kindness and hel... See more
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Company details
About Protyre Autocare - Billingham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, United Kingdom
- 01642 565800
4.8
Excellent
2K reviews
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Great service
I’ve been using this Protyre for a while now and the service is great. The staff are a good bunch of lads. The work is clean and it’s not going to cost an arm and a leg.
14 October 2026
Reply from Protyre Autocare - Billingham
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Neale,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Bought 2 new tyres this morning and the…
Bought 2 new tyres this morning and the lads were brilliant. Checked them first, sorted the news and fitted them within 1 hour. Even had a very good hot chocolate while I waited. Can't praise them enough, friendly and efficient. Excellent service, wouldn't go anywhere else.
14 October 2026
Unprompted review
Reply from Protyre Autocare - Billingham
Hello Christine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and efficient service
12 October 2026
Reply from Protyre Autocare - Billingham
Hello Mrs Sharp,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great after care after a misfortune accident
Whilst my car was in Protyre having work done post MOT failure, my car keys was lost/misplaced, now im realistic enough to accept that these things happen, but I can't speak highly enough of the staff and in particular the manager, who did everything possible to assist me, including transport home (by the manager) arranging for an auto locksmith to make and program a new car key ( this was done out of hours and im sure at great expense) he then collected me the following day and took me to collect my car and when it came to settling my bill, this was then discounted. Yes this came about because my key went missing, but I understand these things happen, how it was dealt with afterwards was exemplary and appreciated
8 October 2026
Reply from Protyre Autocare - Billingham
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant place
I needed new tyres and walked in and they said leave your car for an hour or so and that’s what I done ,
Honest , friendly and reliable
I use this garage for my MOT too
I hope they always stay happy and honest and reliable
12 October 2026
Reply from Protyre Autocare - Billingham
Hello Eileen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing service and staff always!
7 October 2026
Reply from Protyre Autocare - Billingham
Hello Jordan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
1st Class Customer Service
Ryan and the team are absolutely 1st class, nothing is too much for them. 3 new tyres needed Monday - in Tuesday and car back within 1.5hrs. Thank you
29 September 2026
Reply from Protyre Autocare - Billingham
Hello Sandy,
We would like to thank you for sharing your feedback regarding the service you received at our Billingham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tracking required
Got my car in straight away for the tracking to be done
Got a great price as had just received an email with an offer attached
Guys really helpful and friendly
Great service thank you
30 September 2026
Reply from Protyre Autocare - Billingham
Hello Mrs Katheryn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello Iain,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As always staff are very helpful and…
As always staff are very helpful and service is always 5 star
28 September 2026
Reply from Protyre Autocare - Billingham
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Dear Mr Massey,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Billingham
Hello Joanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service price and expertise all are…
Service price and expertise all are much appreciated
11 September 2026
Reply from Protyre Autocare - Billingham
Hello Mr Hall,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great prompt service
Great prompt service that's easy to book online. Easy to find location right next to a supermarket with a cafe so you can have a coffee while waiting. They go above and beyond and will give the underside of the car a quick look over and email a report to you about that and pricewise they're comparable to other tyre/service garages with a great range of tyres available to order online so they have them raedy for yor booked appointment
31 August 2026
Reply from Protyre Autocare - Billingham
Hello Mr Helps,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Billingham
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Billingham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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