phs Compliance Reviews 

3,322
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely polite, professional, and efficient while carrying out their required on-site testing tasks. Consumers also deeply appreciate the remarkably quick response times and smooth, reliable communication when arranging various necessary service appointments and handling detailed quotes. Though some reviewers were not happy with scheduling, mentioning occasional administrative booking errors or unexpected missed contractor appointments. A few people also noted that issue resolution can sometimes take much longer or result in incomplete work when unexpected operational challenges emerge.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient engineers and clear communication... See more

Customer service

Consumers find customer service to be exceptionally positive and supportive. Reviewers consistently highlight... See more

Response time

Reviewers express great appreciation for the prompt response time and efficient support they received.... See more

Location

People report positive experiences with location, consistently describing the city as amazing and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Fire Protection Service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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5.0

All reviews

(3,322)

326 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service overcome all issues and…

Great service overcome all issues and completed job with a friendly and professional attitude!

18 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh and Wayne came in and fixed…

Riyadh and Wayne came in and fixed everything they needed to do with good time

17 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh & Wayne! We look forward to seeing you again soon,

Rated 5 out of 5 stars

Offices Emergency Light Replacements!

Today I had two gentlemen attend our offices to fix the Emergency Lights. Both Wayne and Riyadh were very efficient and professional. Job was completely brilliantly and I am very pleased with the service from phs Compliance! Thank you :)

16 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Wayne & Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh saved the day

Riyadh
was very good. kitchen is very bright

15 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Gary Cheshire

Gary is always on time and gets everything done 🌟

15 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We are so happy that Gary gives you a great service every time, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service

Gary the engineer is very polite and helpful the service he provides is excellent

14 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent

Gary Cheshire was excellent. Really friendly, and very efficient with his work.

7 April 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Came out to fix 1 light & he kindly…

Came out to fix 1 light & he kindly fixed all the lights which were broken off. Went above & beyond. Great job

31 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Jason Williamson JN 1388343

Jason Williamson JN 1388343
was absolutely fantastic in a job we had outstanding for weeks. He found and fixed the problem in 5 mins.
A true credit to your company
Thank you

25 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Jason Williamson was extremely helpful

Jason Williamson was extremely helpful, and friendly. Ensured that all the jobs were finished

24 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

PHS have been completing our tests for a few years. We always get great service, friendly staff and easy to communicate with.

4 February 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Gary was really friendly and helpful

Gary was really friendly and helpful. Really patient when we had to work around customers and staff. Thanks a lot!

19 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

We have been using PHS Compliance for…at lest 10 yeaars

We have been using PHS Compliance for many years now and they undertake our yearly PAT requirements for all our Media Equipment. We always recieve an excellent service form booking the visit and recieving quotes to the technicians themselves. Areas are left clean and tidy. This year it has been lovely to work with Jayne Shaw who has handled our requirements in a timely and professional manner.

18 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for your kind feedback. We’re delighted to hear that you continue to receive excellent service from PHS Compliance, from booking through to the engineers onsite. It’s especially great to know that Jayne Shaw supported your requirements so professionally this year. We truly appreciate your continued trust and look forward to working with you again.

Rated 5 out of 5 stars

excellent experience

we had our electrical system pat tested today Gary was very helpful and polite

17 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Very Pleasent

Very efficient service and friendly

13 March 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

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