Hydroheat boiler installations  Reviews 275

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

My old boiler needed replacing. Ben was fantastic, guiding me through my options within the budget I had. Excellent communication; I was well informed about the progress of my job at all stages. The... See more

Rated 5 out of 5 stars

Had Ben round to fix my old boiler which sadly had several issues and couldn’t be fixed. Ben helped me choose a new boiler and as I was without heating and hot water he fitted me in so quickly even m... See more

Rated 5 out of 5 stars

Ben did a great job as usual...he is always the first person we contact if any heating jobs large or small are required. Had an issue with a radiator not warming up and Ben quickly found ,and fixed... See more

Rated 5 out of 5 stars

We switched to hydroheat for regular boiler services after british gas hiked there prices a couple of years back. They are very reliable, have great comunication and are friendly and professional. Ben... See more

Company replied

Company details

  1. Heating Contractor
  2. Boiler Supplier
  3. Gas Engineer
  4. Gas Installation Service
  5. Plumber

Written by the company

We solve hot water and heating issues by installing, maintaining and repairing boilers and central heating systems. We believe in trust, honesty and integrity and deliver a top quality service by being great communicators and always complete the job to the best of our ability.


Contact info

5.0

Excellent

TrustScore 5 out of 5

275 reviews

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Rated 5 out of 5 stars

My old boiler needed replacing

My old boiler needed replacing. Ben was fantastic, guiding me through my options within the budget I had. Excellent communication; I was well informed about the progress of my job at all stages. The boiler and radiator installations were quick, and my home was left tidy and clean. Ben made sure I understood how my new boiler worked once the job was complete. Great customer service!

I am a happy returning customer who would recommend Ben to anyone.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and professional.

Ben was fantastic, always kept us updated and only repaired what was needed without over charging. We used him last year for full service and was impressed with his professionalism. Definitely recommend his service. Kirsty

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Trustworthy Company.

Had my boiler serviced by Ben from Hydroheat. No issues, easy to deal with. Have used them for the past 10 years. Great service every Time. Really pleased with the communication and the work carried out.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

boiler service

Always have a great boiler service from Ben. Communication from Ben are good and arrives on time. He will answer any questions and would advise on the service spec to keep the boiler in top condition.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service and safety check

We've used Hydroheat a few times before for servicing and safety checks, as well as installing extra radiators. We usually see Ben who is a great guy - reliable, knowledgeable, tidy and efficient. This time we had a boiler service. Ben explained everything he'd carried out and left us a couple of recommendations.
I really recommend Hydroheat.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

New Boiler Fitted by Ben

Excellent service from the initial appointment through to the installation on the day.
Very professional set up, punctuality, great communication, good clean tidy workmanship, good advice and talk through user instructions.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

New boiler

Having yearly service on our 23 year old Baxi boiler,Ben informed us of problems that made the boiler unsafe and that we would require a new one,asked Ben if he could give us a quote for a new one. Quote arrived the next day, we accepted quote and a new boiler was fitted just over 2 weeks later.Ben explained the problem with the old boiler and talked us through the good points of the new one. As usual we received a text the day before reminding g us of appointment time and a text half hour before he was due. Ben was very thorough, putting down dust sheets etc to keep the house tidy and as usual was friendly and efficient and talked us through the controls and followed up with message to ask if everything was OK. Would definitely recommend

6 February 2025
Unprompted review
Rated 5 out of 5 stars

A big thank you to Ben at hydro heat…

A big thank you to Ben at hydro heat for coming to fix my boiler on such short notice. We where in minus temperature with no heating and Ben came out that day told us the problem then ordered the parts to fix the boiler. Next day all done Ben was friendly and easy to talk to. Hydro heat charge resanable prices and they get the job done thank you once again I would definitely recommend this company to anyone.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

New Bolier instulation

Ben has just fitted a brand new Vaillant boiler. I can’t tell you how happy I am with the advice and service he provided. I have been looking for a trustworthy boiler engineer for ages. Now I have found one. Ben is absolutely superb, I will be giving his number to all my friend’s family.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Yearly boiler service.

Just had our yearly boiler serviced by Ben from hydroheat, we've now used hydroheat for a few years and have found them to be extremely efficent, good value for money and really pleasant to deal with. While Ben was here for the service we asked about another job we want doing, Ben quoted us a day later, which we were more than happy with. We wouldn't use anyone else for our heating needs. Thanks.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Hydroheat, Outstanding service highly recommended!

Been using Hydroheat for many years now because they are reliable and their work standards are extremely high. Everything from booking an appointment to making payment is super simple and hassle free and that makes dealing with Hydroheat an absolute breeze. I couldn't recommend them highly enough. Their prices are competitive and fair as well making it an even easier choice when it comes to all my boiler requirements.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

I'm a long-time returning customer of Hydroheat and they always do a fantastic job. They arrive on time, they work hard, their pricing is fair and they're just a great company to deal with.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

New thermostat

We needed a new thermostat fitting. All communication was friendly and comprehensive; job was done efficiently and we are very happy with the service.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Ben is very competent and efficient

Ben is very competent and efficient. He communicates so well - being in touch the day before your appointment and again on the day to say what time to expect him. He also discusses any issues with you immediately so you are involved in decision making. His paperwork comes through online immediately - we will continue to use Hydroheat as we have been completely satisfied on many occasions.

8 November 2024
Unprompted review

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