phs Compliance Reviews 

3,321
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely polite, professional, and efficient while carrying out their required on-site testing tasks. Consumers also deeply appreciate the remarkably quick response times and smooth, reliable communication when arranging various necessary service appointments and handling detailed quotes. Though some reviewers were not happy with scheduling, mentioning occasional administrative booking errors or unexpected missed contractor appointments. A few people also noted that issue resolution can sometimes take much longer or result in incomplete work when unexpected operational challenges emerge.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient engineers and clear communication... See more

Customer service

Consumers find customer service to be exceptionally positive and supportive. Reviewers consistently highlight... See more

Response time

Reviewers express great appreciation for the prompt response time and efficient support they received.... See more

Location

People report positive experiences with location, consistently describing the city as amazing and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Fire Protection Service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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5.0

All reviews

(3,321)

325 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Becky is great!

Dealing with Becky at PHS is an absolute dream, services are always booked in on time and Becky always provides great communication, her friendly manner on the phone and great customer service skills are excellent.

Martin (Fifteen)

14 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Becky! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh worked efficiently with minimal…

Riyadh worked efficiently with minimal disruption to the business

13 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Corin was efficient, thorough, polite and overall provide a great service. Hopefully we will see Corin when we have our pat testing done again next year. Thanks Corin. 5 star plus.

9 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Corin! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant service everytime

Brilliant service everytime! Gary C is an amazing asset to the team and is always friendly and speedy

10 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Pat testing

Gary Cheshire PHS attended the organisation over 2 days. He was efficient and professional, working around staff, accommodating the needs of the service. Excellent and professional service.
Thank you

8 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service as always

Great service as always, no issues. Riyadh.

1 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Review

Today we had Riyadh come to do some works in our store. He was very happy and smiley and provided greasy customer service.

1 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Electrical call out

Megan was Friendly efficient and tidy while working, help answer various questions the team had too

26 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you so much for taking the time to leave this great review for Megan! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Our School found the customer service…

Our School found the customer service department at PHS Compliance very helpful and quick to respond to our needs. We will be using PHS Compliance again in the near future.

26 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you so much Paul for taking the time to leave this great review! We look forward to speaking to you again soon.

Rated 5 out of 5 stars

PHS engineer Gary Cheshire visited our…

PHS engineer Gary Cheshire visited our office over 3 days to undertake our PAT testing. He was professional & polite and worked around the staff working in the office to complete the testing.

26 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great experience

Great experience, very helpful and quick to fix the job.

19 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh provided great and prompt…

Riyadh provided great and prompt service.

18 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Jason is very patient with his work.
Great service.

17 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

phs Compliance undertake our annual PAT

phs Compliance undertake our annual testing. I find them very approachable, constructive in proposing options and willing to provide detailed information on the services the company provides.

17 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Hi Chris, thank you so much for taking the time to leave this great review for the company. We are delighted with your feedback and we look forward to speaking to you again soon.

Rated 5 out of 5 stars

Riyadh was very helpful

Riyadh was very helpful, he fixed the issue instantly and went above and beyond to help.
Ref: 1407719

17 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh was amazing

Riyadh was amazing. Very friendly and helpful

17 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Gary was amazing

Gary was amazing! Really, really friendly and a good sense of humour. Anyone that’s lucky to receive Gary to help them is very lucky.

15 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you Grace for taking the time to leave this brilliant review for Gary! We look forward to seeing you again soon.

Rated 4 out of 5 stars

Beth was great sending me the documents…

Beth was great sending me the documents as soon as they were completed.

16 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Beth! We look forward to speaking to you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service! Riyadh was brilliant

11 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

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