We have latterly dealt with Holly B. to arrange PHS services for our Village Hall in Wheelton. Holly has been very responsive to our requests, always follows up on actions and promptly returns calls a... See more
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phs Group are the leading hygiene services provider in the UK, Spain and Ireland. With over 120,000 customers over 300,000 locations, supporting everything from restaurants to offices, and from hospitals to schools, we meet the needs of up to 100 million people. Healthcare, washroom and floorcare hygiene are our business, and alongside our hygiene experts we have specialist businesses meeting the needs of specific businesses. Washroom Hygiene: Range of products to help manage hygiene levels in all washroom environments phs products include patented technology products serviced by phs personnel on optimised service schedules With our LifeCycle Strategy, we are leading the way in sustainable waste management by diverting our customers' hygiene waste away from landfill to Energy From Waste specialists who transform it into sustainable energy to power homes and buildings throughout the UK. Healthcare Hygiene: Collection and disposal of sensitive healthcare waste including nappies, dental waste, sharps, pharmaceuticals and even liposuction fat We stay on top of all the legislative developments affecting your industry to provide you with expert advice on what you need to do to ensure that your business is legally compliant. Floorcare Hygiene: Solutions to trap dirt and moisture on floors range of products including mats, mops and integrated solutions laundry network underpins lift and lay service model our mats are made with ECONYL® yarn, so our mats are not only helping keep our customers floors clean, they are helping to clean up the oceans too. Consumable Hygiene: Our subdivision phs Direct provide a complete range of specialist consumables, from toilet tissue and other hygiene paper solutions to cleaning supplies and bags. With over 25 years of experience, our team can provide the expertise and know how to help save you money on your consumable spend. We deliver to your door within 48 hours, ensuring that our customers receive the highest quality products combined with the most reliable and efficient service. What makes phs different? At phs, we want to do the right thing for both our customers and the environment; providing sustainable solutions which lead the industry. We know these issues matter to you, and that is why we do it.
Western Industrial Estate, CF83 1XH, Caerphilly, United Kingdom
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Catherine Edwards was really lovely, kind and patient. PHS has been a great service so far.

Reply from phs Group
Very quick response to my query, and Kim F quickly actioned what we needed doing.

Reply from phs Group
Holly was so cheerful and patient even though I had to go back to her several times to check details.

Reply from phs Group
Jacqueline P, sorted us out with a good quote for both of our businesses. See you next year!

Reply from phs Group
Callum Hughes was extremely efficient and provided a great service, he was knowledgeable about the products we needed which made the process seamless. Thank you

Reply from phs Group
When I contacted PHS they were imortmative and quick to reply. Holly B at PHS was extremely polite and a real pleasure to talk with, she understood exactly what I needed for the business and could not of been anymore helpful, a real credit to PHS.

Reply from phs Group
Very easy to put into place, Holly B was very helpful and made the whole process easy to complete.

Reply from phs Group
It was a pleasure dealing with Emma Tatlow. She was very patient and helpful. Thanks for making your change over to PHS such an easy transition.
Free Trade Inn
Glen & Caz.

Reply from phs Group
Had an issue with a hand dryer and called to report it. Spoke to Stacey McGuire, who very quickly got the job logged.
Very impressed that I got a phone call the following morning (maybe Lauren?) who confirmed that job was logged and engineer would be out to us as soon as possible.
Engineer was out in a matter of hours and replaced unit.
Fab service.
Even got another call from Stacey just to confirm engineer had attended and everything was ok.
Pleasure to deal with ⭐️⭐️⭐️⭐️⭐️

Reply from phs Group
Made initial enquiry and in less than 24 hours Helen Morgan had quoted, contracted and arranged. Many thanks.

Reply from phs Group
Dealt with Kate B. Very responsive and helpful, everything was very easy- thank you!

Reply from phs Group
Absolutely fabulous service Emma was so helpful and polite explain everything in perfect understanding

Reply from phs Group
From receiving the quote to signing the contract, Holly B has proved to be knowledgable and patient with us, she has bent over backwards answering all my queries and concerns and patiently waitied for us to be in a position to make the decision and sign the contract. She has always been prompt in her responses and answered all concerns. I cant fault her, thank you for making this process so steamline.

Reply from phs Group
It was so quick and easy to set up a contract with PHS, the service has been amazing. Holly B was the real star here, she understood everything I wanted, even when I couldn't articulate it very well!

Reply from phs Group
Just had an enquire and contract set up with Jacqueline P. She was very professional and went through everything with and answered the questions I had.

Reply from phs Group
Stacey makes everything very simple. Love working with her!

Reply from phs Group
Lisa Millward was very helpful, knowledgeable and understanding of our compant needs.
A great asset to you business.
Well done Lisa.

Reply from phs Group
The PHS advisor, Jacqueline P, could not have been more helpful or efficient throughout the entire process - from initial enquiry to completion of the agreement.

Reply from phs Group
Prompt attention and speedy service.
Very helpful staff - particularly Jacqueline P.

Reply from phs Group
Our account with PHS had got a bit messy with the number of bins we had, and had re-sited. Stacey Mc was extremely helpful in getting this sorted for us and was so patient too as I kept her waiting for some information (sorry!)
Stacey was absolutely professional and kept hold of the query until it was fully resolved.
Excellent customer service, thank you Stacey.

Reply from phs Group
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