Booked in for a major service and MOT for the 29th June. Unfortunately due to part issues Mr clutch was unable to complete the job until the next day however communication was made with plenty of n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I go to Mr Clutch every year for a major service and MOT and from booking online dropping off the car and then picking it up when i have had a phone call from them that everything was finished is easy... See more
Company replied
Woke up to a flat battery on a Saturday morning. Had to drive elderly parents home 100 miles away that day. Phone garage and got a new battery ordered and fitted all before lunch time. Great re... See more
Company replied
Another great experience with Mr. Clutch. They’re always honest, reliable, and deliver exactly what they promise. I went in with an engine light issue and was told the part would arrive early next wee... See more
Company replied
Company details
Information provided by various external sources
Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOTs.
Contact info
2 Priory Road, ME2 2EG, Rochester, United Kingdom
- 01634 717747
- customerservices@mrclutch.com
- www.mrclutch.com
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Woke up to a flat battery on a Saturday…
Woke up to a flat battery on a Saturday morning. Had to drive elderly parents home 100 miles away that day. Phone garage and got a new battery ordered and fitted all before lunch time. Great relief to our situation and great service at short notice. Highly recommend
11 July 2026
Unprompted review
Reply from Mr Clutch
Hi Debbie Lineham,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Absolutely amazing service
Absolutely amazing service, did Aircon regas. Person at reception was very friendly and helpful. Done in 45 minutes.
10 July 2026
Unprompted review
Reply from Mr Clutch
Hi Egons,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Very professional
Very professional, explained everything clearly , Air-con now working to the max 🥶 👍 Excellent Service all round 5 *****
10 July 2026
Unprompted review
Reply from Mr Clutch
Hi Paul Reid,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Paid for work not done
If I could give minus star I would this company are crooks ! Last year I had full major service , oil filter change ect the first 2 months I discovered 4 things had not been done but charged for plus there were a list off advisories on mot ? I’ve just had mot done again and discovered the oil filter is old and rusty clearly not replaced last year ! Also the advisories were also found to be igmored as false ! This garage hoped as a customer I’d just pay for uneccessary work after screwing me over for work they didn’t even do . Their customer services ignore all emails
This company should be avoided at all costs !!!!!
9 July 2025
Unprompted review
Reply from Mr Clutch
Hi Eddie,
Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.
We've checked our records, and do not have any invoices in your name, so we're unable to find your booking.
Please can you contact our Customer Services Team, so we can fully investigate your concerns?
Thanks,
Mr Clutch Autocentres
Regular communication and updates
Regular communication and updates. Very competitive pricing.
6 July 2026
Unprompted review
Reply from Mr Clutch
Hi Steve Stubbs,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Considerate care with courtesy
prompt, polite, professional: PERFECT just the job for me; I shall certainly be back, from herein I shall trust my vehicle to them for its service and maintenance.
9 July 2026
Unprompted review
Reply from Mr Clutch
Hi Chris Hawcroft,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Good company to deal with
Good company to deal with. Easy to book online. Friendly service...
8 July 2026
Unprompted review
Reply from Mr Clutch
Hi Philip Walker,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Craig Gough,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Gearbox issue
Very good service from start to finish. They were able to get my car in and fix the issue quickly with good communication throughout.
3 July 2026
Unprompted review
Reply from Mr Clutch
Hi Tom,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
been going at my local mr clutch for…
been going at my local mr clutch for more than 5 years through a friend recommendation. they always give mee the best service and reasonable prices.
1 July 2026
Unprompted review
Reply from Mr Clutch
Hi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Like that garage
3 July 2026
Unprompted review
Reply from Mr Clutch
Hi Mr Imre Nadrai,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
They work perfectly.
2 July 2026
Unprompted review
Reply from Mr Clutch
Hi Aleksi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
They are the best
As a female I find garages intimidating but my experience with Mr Clutch in Maidstone was amazing they took time explaining things in non mechanic talk
They made me feel important as a customer, will always go back to them as I have full confidence that they will always put their customers first
1 July 2026
Unprompted review
Reply from Mr Clutch
Hi,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Kastriot M,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Good communication and friendly staff at Fishponds garage.
Booked in for a major service and MOT for the 29th June.
Unfortunately due to part issues Mr clutch was unable to complete the job until the next day however communication was made with plenty of notice to allow me to plan around missing out on the car for an extra day.
Friendly staff upon arrival to collect car, had to wait 15 minutes for completion and paperwork but stayed over an hour chatting to the staff on site about anything and everything.
Would highly recommend using
30 June 2026
Unprompted review
Reply from Mr Clutch
Hi Mike,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Once again
Once again, great service from Steve and the team at the Norwich branch. Service and MOT. Rang first thing Monday morning, booked in for 11:30, all done by 13:45. Excellent.
29 June 2026
Unprompted review
Reply from Mr Clutch
Hi Andy Lane,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Always had an excellent experience with…
Always had an excellent experience with this garage.
25 June 2026
Unprompted review
Reply from Mr Clutch
Hi Steffan Bailey,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Excellent service once again
Excellent service once again! The gentleman on the front desk is friendly, professional, and a pleasure to deal with. This is the second time I’ve had my car serviced at this garage, and the experience has been outstanding both times. I won’t be taking my car anywhere else for servicing. Highly recommended!
27 June 2026
Unprompted review
Reply from Mr Clutch
Hi Bes,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Reply from Mr Clutch
Hi Sabrina Powell,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
Very helpful
Very helpful, the Guy on the front desk is very friendly and helpful, recommend.👍👍👍😀
27 June 2026
Unprompted review
Reply from Mr Clutch
Hi Paul Chieza,
Thank you for taking the time to leave us a great review, we really appreciate it!
We hope to see you again soon.
Thanks,
Mr Clutch Autocentres
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