I was told that upon my wheelchair arriving, someone would put it together for me and I would be shown how to use it, etc. This did not happen. Thankfully I was able to read the instructions and sort... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order. Good clear description of items. Quick delivery and regular updates. Good quality product which is being used for our son who is 8 years old but struggles being out when it's busy or wa... See more
Company replied
Great purchase, lighter compared to the excel elise, would be better if the pram came with a basket as standard as any parent with a child with special needs will know the amount of stuff you need wit... See more
Company replied
Great service, pushchair was delivered very quickly. Only thing I would say is Mobiquip could do with upgrading the basket you can buy for the XL. It rubs against the wheels when you push the stroll... See more
Company replied
Company details
Written by the company
MobiQuip is a fresh, forward thinking mobility company. We are a team of people that have many years of mobility industry expertise, unrivalled practical and hands on experience of mobility equipment. Our knowledge is extensive and we have strong working relationships with all of the key manufacturers that supply the mobility industry in the UK. Our aim is to help you navigate your way through the options available and make buying mobility equipment easier. At MobiQuip we discuss your circumstances, needs and requirements to establish exactly the perfect mobility solution for you. We want to keep things simple and make your buying experience a pleasurable one. We hope that you find the MobiQuip website easy to use and we look forward to speaking to you.
Contact info
The Tower, Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, United Kingdom
- 0800 118 2625
- sales@mobiquip.co.uk
- www.mobiquip.co.uk
4.5
Excellent
177 reviews
Asks customers to review
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Replied to 83% of negative reviews
Typically replies within 48 hours
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Mobiquip Xl pram and winter bundle
Amazing pram. Accessories clip together perfectly and with ease. Definately worth the money. Highly recommended
8 January 2025
Reply from Mobiquip
We really appreciate the feedback on the accessories and we are so pleased to hear this Danielle, thank you for the 5* review!
Stylish Disability Pram
We wanted a disability pram that was one colour and looked nice, we are so happy with its design! It’s lightweight and is super easy to push.
7 January 2025
Reply from Mobiquip
Thank you for the feedback on the design and for the wonderful 5* review of the MQ XL Stroller Leanne, we love the colour options too!
Reply from Mobiquip
We love to hear this, thank you for the 5* review of the MQ XL Stroller Hannah!
The Rollator was delivered on time
The Rollator was delivered on time, It was no problem putting it together, It looks fantastic but I haven't given it a trip out but I'm sure it will help me when I do
24 December 2024
Reply from Mobiquip
Thanks Raymond for the 5* review for the Rollator, I hope you enjoy your trips out!
Excellent customer servic
Excellent customer service dealt with the problem had with Amazon and even though it got redeliverd by Amazon it came the next day. Excellent response from you and if my son needs anything else then I'll be ordering from you again
28 December 2024
Reply from Mobiquip
Thank you for the feedback James! We are glad to hear this was resolved for you and many thanks for the 5*!
Very helpful staff and delivery was on…
Very helpful staff and delivery was on time. And well packaged. Really pleased with the all terrain wheelchair I purchased for my son. It is good quality and sturdy and folds down easily to fit in the boot of my car. I ordered the narrow size which is perfect for him and the design is cool too.
2 December 2024
Reply from Mobiquip
Thank you for the 5* review, really glad to hear you are happy with your MobiQuip All Terrain Wheelchair!
Great light weight wheelchair and very easy to put together.
Great communication, husband very happy with the chair.
2 December 2024
Reply from Mobiquip
Thank you, Mary, for the 5* review and your valued custom!
the man who delivered the scooter very…
the man who delivered the scooter very helpful
29 November 2024
Reply from Mobiquip
Thank you for your purchase, great to hear you were happy with our full engineer delivery option!
not designed very well
not designed very well. footwell poor having to take off to fold pushchair down as well as the hood not able to fold back and same problem when folding pushchair down
28 November 2024
Reply from Mobiquip
Thank you for your review, we appreciate all feedback and we will pass your thoughts over to the design team
Very Happy!!
Easy to order and arrived within the time frame given. More than happy with how it all went and the product is exactly as advertised and fulfills my need perfectly.
25 November 2024
Reply from Mobiquip
Thank you for taking the time to leave a lovely 5* review!
Great service quality product
Great service quality product and quick delivery was exactly like i had heard off other people
22 November 2024
Reply from Mobiquip
Thank you, Gemma! Great to hear you were happy with both the service and your purchase!
Very good buggy stroller for my toddler…
Very good buggy stroller for my toddler with special needs. It is life saver .
10 September 2024
Reply from Mobiquip
Thank you for taking your time leaving a review, we are very pleased to hear you are happy with the MobiQuip XL Stroller!
Amazing Company With Excellent Products
Amazing company, fast shipping and we are very happy with their excellent quality products. Highly recommend A+++
23 October 2024
Reply from Mobiquip
What a lovely review - thank you for taking the time to post this! Hope you enjoy your purchase.
The MobiQuip Team
It’s easy and quick booking and…
It’s easy and quick booking and replaying.
Good material
15 October 2024
Reply from Mobiquip
Thank you for the positive review, glad you found it quick and easy to purchase from us!
The MobiQuip Team
Excellent experience
Delivery was quick. Wheelchair was far better than expected. Easy to assemble.
Very comfortable
14 November 2024
Reply from Mobiquip
Really happy to see you are pleased with your new wheelchair Peter, thanks for the review!
The MobiQuip Team
Speaking to someone over the phone was…
Speaking to someone over the phone was a great help
28 October 2024
Reply from Mobiquip
Glad we could be of help Khalid, thank you for your review!
The MobiQuip Team
Reply from Mobiquip
Thank you for your valued custom and review!
The MobiQuip Team
Absolutely fantastic service thank you
30 October 2024
Unprompted review
Reply from Mobiquip
Thank you for your 5-star review David, it is truly appreciated!
The MobiQuip Team
I have purchased two now and both times…
I have purchased two now and both times the same thing has happened.
The nut loosens on the front seat attachment to the buggy bar.
It makes it unsafe and my 4 year old couldn't use it.
Tried to contact customer service and didnt recieve a reply.
I was desperate... so I bought a second buggy exactky the same and the same thing has happened again!
The nut has come off!
Again not contact from customer service and all I want to do is buy a new nut for the screw to reattach it. Can't find the nut anymore in hardware stores!
Please can customer service contact me!
I have a severely disabled little boy who's struggling and I really can't afford a new one.
27 October 2023
Unprompted review
Reply from Mobiquip
Hi Danielle
I'm very sorry to hear of the issue you have experienced.
Unfortunately, I cannot see that we have received any correspondence from you so are unable to contact you directly - could you please either email sales@mobiquip.co.uk or call us on 0800 118 2625 so we can retrieve your order details and assist you with a repair or replacement.
Kind regards
Jamie
MobiQuip
AVOID!!
If I could give 0 stars I definitely would. First off their customer service is absolutely shocking, 2nd of all I got in touch with their sales team via email to state some concerns I have over my daughters pushchair that I ordered 4 months ago as its already broken. I've asked them for a refund because this pushchair is also not crash tested. Which is putting childrens lives at risk. It doesn't state anywhere on the website that the stroller isn't crash tested which I understand this isn't lawful. However, it should clearly state this on the website. In my personal opinion. Avoid at all costs, we're taking this further as well.
9 August 2024
Unprompted review
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