The Confidence Club has proven to be a lifesaver for me, ever since my surgery, especially close to surgery and immediately after when I was having the most trouble. Always delivered discreetly in rec... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very quick on delivery and delivered in a discreet package. I use both the white pants and the black (Dailee) ones - both are comfortable but the Dailees are very slightly less bulky. They fit well... See more
Company replied
I have been incontinent with neurological problems for over 20 years. I have tried every NHS and commercial continence pads and, more recently, pants; including ones that cost twice the price. Believe... See more
Company replied
Items arrived fairly quickly in discreet packaging. Very good offer of 5 for 2. Selection of sizes. Nice colours. Discreet in wearing. Comfortable. Just need a quick rinse to wash. I use with a p... See more
Company replied
Company details
Written by the company
Quality incontinence products discreetly delivered directly to you at the right time and the right price. Pads, pants, nappies and protectors for all levels of need, with better odour control, hypoallergenic skin health, comfort and convenience.
Contact info
49 Greek Street, W1D 4EG, London, United Kingdom
- 0800 088 5955
- hello@confidenceclub.co.uk
- confidenceclub.co.uk
4.5
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
this experience pertains only to my…
this experience pertains only to my first experience as an online shopper and for a first experience I give 🌟🌟🌟 🌟🌟
I will however be coming back here after I receive the product and have tested it, to give my more accurate and complete review
20 May 2026
Unprompted review
Great customer service
Positive experience even when the wrong size was delivered. Replacement sent out straight away.
24 April 2026
No package, no refund.
I ordered and the package never arrived. The courier photo was of the package in the van with other packages underneath it not my house. The note says left in porch, I don't have a porch. No refund or goods. Abysmal!
30 April 2026
Unprompted review
Perfect fit excellent product
25 March 2026
I don’t know much about the company
I don’t know much about the company
5 April 2026
Unprompted review
What is stated in any Advert' is True,
Your product is all that is required for a comfortable 24 hours. Friends are amazed when I confess to be wearing "A NAPPY" and they, along with me, Salute You. Clive.
25 March 2026
Excellent products
Excellent products, brilliant customer service, reasonable prices
26 January 2026
Unprompted review
The customer service received is always…
The customer service received is always absolutely fantastic. I am not very good with technology, and make mistakes, but Confidence Club have been great with their support. I don't hesitate in recommending them to others, and will definitely continue ordering myself in future
18 February 2026
Unprompted review
The product I ordered was ladies pull…
The product I ordered was ladies pull up pants by Dallies and they are just great! Soft and comfortable to wear.
The ordering process with confidence club is straightforward and simple to use. Delivery is quick and packaging is discreet.
6 February 2026
Unprompted review
Very good produt amd comftable very…
Very good produt amd comftable very pleased
13 February 2026
Unprompted review
Reply from ConfidenceClub
Thanks so much for the positive review!
Excellent
Fast and free delivery. Quality comparable with well known brand but a lot cheaper
25 January 2026
Reply from ConfidenceClub
Thanks for the great review!
Easy to navigate web site
Easy to navigate web site, ease of ordering chosen product. Speedy delivery in discret packaging, much appreciated. Product seems very good so far, only been using a few days. Impressed so far.
25 January 2026
Reply from ConfidenceClub
Thanks so much for the positive review!
Does the job
I have used pants for a long time and have been ver satisfied. They are comfortable and do not leak.
A word of advice, you do need to use the right size
I bough L to start with; no leakage but they tore easily. I changed to XL and they have been fine ever since.
13 January 2026
Unprompted review
Reply from ConfidenceClub
Thanks so much for the great review and giving our products a go!
Grreat products
I have used Confidence clubs products for quite a long time and will do in the future as I believe that they are better than all of the competition.
22 December 2025
Unprompted review
Reply from ConfidenceClub
Thanks for the fantastic review! We're happy to hear that our products are working well for you ☺️
Lovre these pads…
The best absorbent pads I've used .not bulky just right for myself
24 November 2025
Reply from ConfidenceClub
Thanks for the fantastic review! We're happy to hear that our products are working well for you ☺️
The product is absolutely rubbish
The product is absolutely rubbish, don’t even waste your time. Just go to Boots their own brand highest absorbency is so so much better.
The product is very much overhyped.
It’s just leaking through it’s not absorbing what it claims to.
8 December 2025
Unprompted review
Reply from ConfidenceClub
Thanks for your honest feedback - we’re sorry this product didn’t quite work out for you.
The good news is, every order is covered by our money-back guarantee. We can either send you a different size or product (at no extra cost), or offer a full refund if we can't find the right fit.
Just get in touch with our customer care team at hello@confidenceclub.co.uk, 0800 088 5955 or via webchat and we can take it from there.
Warmly,
The Invizi Team
These are the best I've found so far
These are the best I've found so far. Maxi ones hold alot of fluid and it stil stays dry. I bought the slim line ones but wish they were a bit longer
24 November 2025
Reply from ConfidenceClub
Thanks for the great review!
it hasn't arrived and i have had to buy…
it hasn't arrived and i have had to buy 2 packs from shop
24 November 2025
Reply from ConfidenceClub
Hi Tracy,
Thanks for your review.
If you haven't already, could you please get in touch with our customer care team on 0800 088 5955, and we can help sort out your order. 😊
Warmly,
The Invizi Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.