Fantastic Driver. Item received late at night so couldn’t clearly see it. Next day in true light realised it was damaged on the edges possibly due to poor packaging as only one side was in protection.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order all on time and complete. Delivery driver helpful and friendly If I had one comment I paid extra for everything to be undercoated but didn't think it was that good a finish
Company replied
I never write reviews. I’m really impressed and happy with this company. I ordered some skirting and there was an issue with the delivery during transit which was completely unavoidable for them which... See more
Company replied
The more modern Torus profile is more attractive and likely to be easier to clean. Undercoat was a warm white so needed minimal gloss to finish. Best of all we paid extra for faster delivery and the... See more
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Company details
Written by the company
When it comes to skirting board and architrave, we know best. Using only the best MDF on the market, we manufacture every piece to order and deliver 98% of orders on our own fleet of delivery vehicles. We're expanding our product range and now offer wall panelling as well as internal doors. Every single order is available with free delivery as standard.
Contact info
Unit 25 Gravelly Industrial Park, Thompson Drive, B24 8HZ, Birmingham, United Kingdom
- 0121 328 2179
- sales@skirtingworld.co.uk
- www.mdfskirtingworld.co.uk
4.0
Great
837 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 2 weeks
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Personable and friendly device and…
Personable and friendly device and appreciated the phone call confirming delivery
2 March 2026
Unprompted review
Reply from Skirting World
Thank you for your review! We're glad you appreciated the call ahead and that the delivery experience was a positive one. We really appreciate your support.
Great skirting, bad company.
The skirting itself is very nice (ogee 2). However the company is absolutely useless. Had multiple pieces come damaged, some of which I could patch, some of which was unusable. I emailed the company within 10 minutes of delivery and never got a response… months later and still waiting. Customer service absolute trash.
18 November 2025
Unprompted review
Reply from Skirting World
We're sorry to hear about your experience and the issues with your order. That’s certainly not the level of service we aim to provide. Please contact our customer service team directly so we can look into this properly and work towards resolving it for you.
Easy to order and delivered promptly
Easy to order and delivered promptly. All good. Would order again.
4 March 2026
Unprompted review
Reply from Skirting World
Thank you for your review! We're glad the ordering process was straightforward and that everything arrived promptly. We appreciate your support and hope to help again in the future.
Great service delivered ahead of time…
Great service delivered ahead of time will use again 💯
3 February 2026
Unprompted review
Reply from Skirting World
Thank you for the review! We're glad everything arrived ahead of schedule and really appreciate your support. We look forward to helping you again in the future.
Very good!
Always had a very good experience. From initial order placement to amending orders (due to my error) I have always found the team very helpful.
Delivery is very well coordinated and very clear.
Would 100% use again on future projects and renovations
16 April 2025
Unprompted review
Reply from Skirting World
Thank you for the great feedback! We're really pleased the team could help along the way and that everything ran smoothly with your order and delivery. We look forward to helping with your future projects.
Great product easy to order
Great product easy to order, good price and the driver was nice, didnt get his name , was a black guy, really nice
13 February 2026
Unprompted review
Reply from Skirting World
Thanks for the review, David!
Nice and quick turnaround
Nice and quick turnaround. Clear images and sizes on the website, easy to select what we wanted. Helpful driver using own fleet and not outsourced.
23 February 2026
Unprompted review
Reply from Skirting World
Thank you for the great feedback!
We’re really pleased to hear you found the website clear and easy to use - we put a lot of effort into making sure the images and sizing information help customers choose with confidence.
It’s also great to know the quick turnaround and delivery met expectations. Using our own fleet allows us to keep control of service levels, so we’re glad that made a positive difference to your experience.
We appreciate you taking the time to leave a review.
Splits, very rough in need of sanding and missing knots that needed filling
I’ve used this company before and used them again as the products were good quality. However my pine skirting boards which I ordered primed, were in need of serious sanding and wood filling to account for splits in the wood and missing knots. Disappointing and it tripled my workload when I was on a tight schedule.
27 February 2026
Unprompted review
Reply from Skirting World
Thank you for coming back to us again, and for taking the time to leave honest feedback.
We’re really sorry to hear that this batch of primed pine skirting wasn’t up to the standard you’ve previously received from us. Pine is a natural product and can contain knots and occasional surface imperfections, but it certainly shouldn’t require what you’ve described before installation.
Our primed finish is intended to provide a solid, consistent base ready for final preparation and top coating.
We’d appreciate the opportunity to look into this further. If you’re able to email your order number and any photos to info@skirtingworld.co.uk, we'll review it with production to understand what happened and discuss a fair resolution.
We value your repeat custom and would like to restore your confidence in us.
Extra for undercoat?
Order all on time and complete. Delivery driver helpful and friendly
If I had one comment I paid extra for everything to be undercoated but didn't think it was that good a finish
6 February 2026
Unprompted review
Reply from Skirting World
Thank you for your review - we really appreciate your feedback.
We’re pleased to hear your order arrived on time and complete, and that the delivery driver was helpful and friendly. We’ll be sure to pass that on.
Regarding the undercoat finish, we’re sorry to hear it didn’t quite meet your expectations. Our standard undercoat is designed as a solid base layer to prepare the product for top coating on site (light sanding may be required, especially on more detailed profiles), rather than a finished decorative coat. That said, it should still be applied evenly and to a good standard.
If you’d like us to look into this further, please feel free to contact us with your order details and we’ll be happy to review it.
Thank you again for your balanced feedback - it’s always helpful.
This is the 3rd time I’ve used this…
This is the 3rd time I’ve used this company in over 4 years and every time it’s been very straight forward service, delivery always received on time. Good quality products
25 February 2026
Unprompted review
Reply from Skirting World
Thank you for coming back to us again - and for taking the time to leave such a great review.
It really means a lot to hear from returning customers, especially over a number of years. We’re delighted that each order has been straightforward, delivered on time, and that you’ve been happy with the quality of the products every time.
Great choice
Great choice, simple to deal with, good prices, would use again and happily recommend them
18 February 2026
Unprompted review
Reply from Skirting World
Thanks, Jason - we appreciate you taking the time to leave a review!
Excellent product and great service.
Excellent product and great service.
Great value for money 👍
18 February 2026
Unprompted review
Reply from Skirting World
Thanks for the review, Chris!
Damaged goods terrible unreliable…
Damaged goods terrible unreliable service, window board arrived with multiple damages to actual board and multiple other damages to the paint, took over a week to arrive, the matt grey paint finish was terrible even without the faults. I sent 7 pictures and they gave me a £15 partial refund plus promise of paint next day, didn't arrive, rang 4 days later, they promised an overnight on the paint again, still didn't arrive. Useless liars with inferior product and really bad service, IMO they are best avoided based on my experience.
21 February 2026
Unprompted review
Reply from Skirting World
We’re very sorry to read this and genuinely disappointed to hear about your experience.
Receiving a damaged item is frustrating enough, but the follow-up you’ve described clearly hasn’t met the standard we expect of ourselves. That’s something we take seriously.
All of our window boards are inspected before dispatch, but unfortunately damage can occasionally occur in transit. That said, the resolution process should always be prompt and reliable. If the promised paint did not arrive on two occasions, that’s something we need to investigate internally.
We would really appreciate the opportunity to review this again and put things right properly. Please could you contact us directly at info@skirtingworld.co.uk with your order number so I can personally look into what happened and ensure a clear resolution.
We understand how frustrating this must have been and would welcome the chance to resolve it properly.
No delivery, no communication, since initial order email
I ordered and paid for a sample skirting board cover on 9th February, since when the order just shows as awaiting fulfilment. I have emailed the company asking for details of when to expect delivery or a refund, no answer. Disappointing service given the majority of positive reviews on TrustPilot.
9 February 2026
Unprompted review
Reply from Skirting World
We’re very sorry to read this and completely understand your frustration.
A sample order should certainly not remain showing as “awaiting fulfilment” for this length of time, and you should have received a response to your email.
This may be an isolated processing issue, but we’d really like to investigate it properly and resolve it for you straight away - whether that’s arranging immediate dispatch or issuing a refund if you’d prefer.
Please could you contact us directly at info@skirtingworld.co.uk with your order number, and we’ll prioritise this for you.
Thank you for bringing it to our attention, and apologies again for the delay.
Reasonable price
Reasonable price, and was able to track goods from order through manufacturing to delivery. Arrived when they said it would.
12 February 2026
Unprompted review
Reply from Skirting World
Thank you for your great feedback!
We’re really pleased to hear you found our pricing reasonable and that the order tracking kept you informed along the way. Transparency throughout the process is something we work hard to provide.
We appreciate you taking the time to share your experience.
Irregular primer with some dents
The board primer is irregular and with a few dents which will force me to sand down and fill dents before I can paint it and fit it.
Very disappointing as I intentionally ordered this to avoid having to prepare the board for painting.
9 February 2026
Unprompted review
Reply from Skirting World
Thank you for your review. We’re sorry to hear you’re disappointed with the finish of the boards.
Our primed MDF is designed to reduce preparation time before painting, so it’s understandably frustrating if you’ve received boards with dents or irregular primer that require additional sanding and filling. That’s certainly not the experience we want for our customers.
Please contact us with your order number and, if possible, a few photos of the affected areas so we can review this and arrange the appropriate resolution.
We appreciate you bringing this to our attention and would like the opportunity to put it right.
This is the 3rd or 4th time I’ve used…
This is the 3rd or 4th time I’ve used Skirting World and have not been disappointed … 100% recommended. Had to call regarding a delivery once during a rainy day as I would be at work and miss the delivery time on my email. They delivered to me before I left for work. I know this is not always possible to do so, however, they did try their best on this occasion and I was really grateful. The delivery driver always calls ahead of time to ensure a smooth delivery. I will definitely use again when I start decorating downstairs. Thanks …
10 February 2026
Unprompted review
Reply from Skirting World
Thank you so much for your continued support - it really does mean a lot to us that you’ve chosen Skirting World multiple times and haven’t been disappointed.
We’re especially pleased to hear that the team were able to help on the rainy delivery day and get your order to you before you left for work. As you mentioned, it’s not always possible to adjust routes at short notice, but we’ll always try our best where we can. It’s also great to know the call ahead from our driver helped make things run smoothly.
We truly appreciate the 100% recommendation and look forward to helping when you start decorating downstairs!
All excellent
Easy to navigate web site, very clear choices, top quality product, and fast delivery
9 February 2026
Unprompted review
Reply from Skirting World
Thank you for your great review!
We’re really pleased to hear you found the website easy to navigate and the choices clear - that’s exactly what we aim for. It’s also fantastic to know you’re happy with the quality and the speed of delivery.
We truly appreciate your feedback and hope to supply you again in the future.
Fantastic ordering
Fantastic ordering, delivery service . The product looks great . Will definitely recommend and we will use skirting world again .
12 February 2026
Unprompted review
Reply from Skirting World
Thank you so much for your fantastic review!
We’re delighted to hear you were pleased with the ordering process, delivery service, and the finished product. It’s great to know everything met your expectations.
We really appreciate the recommendation and look forward to supplying you again in the future.
Awful company. Avoid.
Awful company. Ordered MDF skirting board (the quality is bad. Do not choose this product). It was left outside without proper packaging in the rain all day as no one was home and they don't give any warning. It was water damaged, as well as being covered in scratches, dents and the primer was patchy.
I contacted immediately to report this and to explain that I wanted to return these, not exchange them - due to rubbish quality product. No reply. Chased it up. No reply. Had to buy replacements from elsewhere foe my project so as not to hold things up. Then out of the blue, I get an automated text to say they are delivering replacements tomorrow morning. I'm on holiday for 2 weeks. I have just emailed to tell them I refuse delivery. They've literally never replied to any of my communications. If they leave this item on my property in the rain for 2 weeks I'm going to tear my hair out. Avoid this incompetent company.
12 February 2026
Unprompted review
Reply from Skirting World
Thank you for taking the time to leave your review. We’re genuinely sorry to read about your experience and the frustration it’s caused.
To clarify, we operate our own fleet of delivery vehicles and, because of this, our packaging is intentionally minimal. Damage during transit is very rare as the goods are handled directly by our team rather than through third-party couriers. That said, your order should absolutely not have arrived in a damaged condition, and we take that seriously.
We also have a strict policy that drivers must not leave goods without customer permission. If items were left outside without prior authorisation, that falls below our delivery standards and will be investigated internally.
In addition, the lack of response to your emails is not acceptable. You should not have had to chase repeatedly, and we understand how frustrating it must have been to then receive an automated replacement notification without proper communication - particularly when you had requested a return.
We’re sorry again for the inconvenience caused and would very much like the opportunity to put this right.
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