I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
Company replied
Philip at Avalon was super helpful in guiding me through purchasing a watch as an anniversary present for my wife. The experience was quick, and he was able to ship the watch overnight—I wouldn’t ha... See more
Company replied
Phil and Chris made buying a Cartier watch for my wife an outstanding experience. They were professional, knowledgeable, and took great care of every detail from start to finish. The process was seaml... See more
Company replied
Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wildly fast overnight shipping in a…
Wildly fast overnight shipping in a presentation grade box, extremely well packaged, for no added cost on a sub $1000 watch? Pretty extraordinary service.
9 June 2026
Reply from mayors.com
Dear Todd,
Thank you for sharing this incredible feedback! We’re thrilled to hear your watch arrived with such fast overnight shipping and that the presentation and packaging exceeded expectations. Delivering extraordinary service is something we take pride in, and it means a lot to know it made such a strong impression.
We truly appreciate your support and look forward to assisting you again!
Kindly,
Mayors
Reply from mayors.com
Dear Andy,
Thank you for contacting us and bringing this matter to our attention.
Your feedback has been forwarded to the appropriate team for further review. Please expect a member of our management team to connect with you for further assistance.
Kind regards,
Mayors
1st time purchase watch was shipped…
1st time purchase watch was shipped quickly and arrived perfectly packaged. Thank you guys for the seamless purchasing experience.
Thank you
3 June 2026
Reply from mayors.com
Dear Hector Bonilla,
Thank you for sharing your review with us! We are happy to know that you enjoyed our fast delivery and packaging.
We appreciate your recommendation and look forward to assisting you soon!
Kind regards,
Mayors
Reply from mayors.com
Dear Thomas,
Thank you for sharing your feedback! We’re glad to hear everything went smoothly and that the process was very easy for you.
We appreciate your support and look forward to assisting you again!
Kindly,
Mayors
Thanks for your service!!!
30 May 2026
Reply from mayors.com
Dear Levon Samvelyan,
Thank you for providing us with a 5-star review!
We appreciate your business and we look forward to servicing you again in the future.
Kind regards,
Mayors
Got my second Catier from Mayors…
Got my second Catier from Mayors yesterday. Love that the watch was overnighted. Highly recommend Mayors for shopping.
Best, Ryan
2 June 2026
Reply from mayors.com
Dear Ryan Finegan,
Thank you for providing us with a 5-star review!
Congratulations on purchasing your second Cartier timepiece we appreciate your business. Enjoy your new timepiece, and we look forward to assisting you again in the future.
Kind regards,
Mayors
I ordered my dream watch and it arrived…
I ordered my dream watch and it arrived overnight the next day. My only complaint is that, I wish that I could have picked it up from the FedEx because I had to work and that should be an automatic option when you buy something…
1 June 2026
Reply from mayors.com
Dear Charles,
Thank you for giving us a 5-star review!
Congratulations on the purchase of your dream watch, and we are very happy to hear that we were able to be a part of that accomplishment. Please enjoy your new timepiece and we look forward to servicing you again in the future.
Kind regards,
Mayors
Product got here in timely fashion and…
Product got here in timely fashion and is exactly what I wanted.
1 June 2026
Reply from mayors.com
Dear Daniel,
Thank you for sharing your feedback! We’re glad to hear your product arrived in a timely manner and was exactly what you were looking for.
We appreciate your support and look forward to assisting you again in the future!
Kindly,
Mayors
Reply from mayors.com
Dear Dr. Omid,
Thank you so much for sharing your feedback! We’re thrilled to hear you had a great experience. Even from a distance, our team works hard to make sure every step feels smooth and reliable, and we’re glad that came through.
We truly appreciate your support and look forward to assisting you again in the future!
Kindly,
Mayors
My order came faster than expected even…
My order came faster than expected even though I missed two delivery attempts
Packaging was great
22 May 2026
Reply from mayors.com
Dear Alexander Arias,
Thank you for sharing your review with us! We are happy to hear that your order came faster than expected and that you enjoyed the packaging.
We appreciate your recommendation and look forward to assist you soon!
Kind regards,
Mayors
Reply from mayors.com
Dear Dominick,
Thank you for sharing your feedback! We’re glad to hear everything was quick, smooth, and absolutely perfect, that’s exactly the experience we aim to deliver.
We appreciate your visit and look forward to welcoming you again soon!
Kindly,
Mayors
Reply from mayors.com
Dear Tom M,
Thank you for sharing your feedback! We’re glad to hear everything was seamless from start to finish, fast shipping and a smooth arrival are exactly the experience we aim to deliver.
We appreciate your support and look forward to welcoming you again soon!
Kindly,
Mayors
Surprised and disappointed with…
Surprised and disappointed with unfriendliness and unwillingness to help at Mayors Merrick Park, Coral Gables, Florida. Will not be going back there ever.
26 May 2026
Reply from mayors.com
Dear Martha,
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We never want any client to feel unwelcome or unsupported, and it’s disappointing to know that this was the impression you left with.
Your comments have been shared with the team so we can ensure situations like this are handled with greater clarity and care. Our goal is always to assist to the fullest extent possible, and if you have questions about your order, please feel free to email us at clientserviceteam@mayors.com
We appreciate you bringing this to our attention and look forward to assisting you.
Kind regards,
Mayors
It’s always a pleasure doing business…
It’s always a pleasure doing business with Mayors.
22 May 2026
Reply from mayors.com
Greetings,
Thank you for providing us with a 5-star review!
We appreciate your kind review for our services, and we look forward to doing business with you in the future.
Kind regards,
Mayors
OMG!! it’s GORGEOUS
Omg! My watch is beautiful!
Honestly, I didn't expect to receive it so soon.
Excellent customer Service!
I highly recommend to buy in this company!
24 May 2026
Reply from mayors.com
Dear Sergio De La Cruz,
Thank you for providing us with a 5-star review!
We are elated to hear that you were satisfied with your watch purchase. Please enjoy your new timepiece, and we look forward to servicing you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Lina,
Thank you for sharing your feedback! We’re glad to hear your delivery arrived so quickly and that everything met your expectations. We appreciate you choosing us and look forward to assisting you again!
Kindly,
Mayors
Reply from mayors.com
Dear Noe Gucovschi,
Thank you for providing us with a 5-star review!
It brings us joy to hear that you appreciated our watch collection, and we look forward to assisting you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Carlos,
Thank you for your feedback! Dave Rossi truly is one of the best, and we’re thrilled to hear he made such a great impression during your visit. His dedication to exceptional service shines through in every interaction.
We look forward to assisting you again!
Kindly,
Mayors
Outstanding purchase and shipment
Outstanding purchase and shipment. Looking forward for my next watch from mayors
22 May 2026
Reply from mayors.com
Dear Steven,
Thank you for your wonderful feedback! We’re delighted to hear that your purchase and shipment were outstanding and that you’re enjoying your new watch. It means a great deal to know we delivered an experience that met your expectations.
We look forward to assisting you with your next timepiece!
Kindly,
Mayors
Watch Collector
Always a wonderful experience when I shop for a new watch at Mayors. Adam is professional and very knowledgeable.
21 May 2026
Reply from mayors.com
Dear Taso,
Thank you for sharing your experience! It’s wonderful to hear that every visit to Mayors continues to be exceptional for you. Adam’s professionalism and deep knowledge truly make him stand out, and he’ll be delighted to know his support helped make your latest watch purchase another great experience.
We appreciate your continued trust!
Kindly,
Mayors
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.