I originally purchased the black HydroConquest 42mm but ended up exchanging it for the blue, and I'm glad I did. The blue dial looks incredible in person; way better than it does online. The whole exc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone made me feel welcome upon arriving. I want to point out that the security personnel are great; they welcomed me asked how I was doing verses most security this time of year. Tracie (I may b... See more
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Found the exact watch I wanted in stock with important details. Then spoke with a helpful online chat rep who answered all of my questions. Ordered the watch and it showed up quickly so well and e... See more
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I had a great experience working with Rosalinda at Mayors. She was knowledgeable, honest, and easy to work with throughout the process. I saw the Tudor Black Bay GMT with the red and blue bezel, knew... See more
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Company details
About mayors.com
Written by the company
LUXURY JEWELRY
LUXURY WATCHES
ENGAGEMENT RINGS
WEDDING RINGS
In 1910, Mayors opened its first doors to connoisseurs of fine jewelry and elegant timepieces.
Offering an unparalleled selection with first-class service, the humble jeweler quickly became renowned as the destination for quality and craftsmanship. But more than a standard, it became a tradition of excellence.
Today, Mayors has 14 stores across Florida and Georgia showcasing iconic brands from around the world. Preserving the intimacy of a family-owned boutique, your house of brands is committed to provide uncompromising luxury.
Contact info
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Great Experience - Hope to Buy More
Smooth process from start to finish, both Adam and Ana helped out on the sale and delivery and were courteous and professional. Love my new Black Bay 58 GMT.
10 May 2026
Reply from mayors.com
Greetings,
Thank you for sharing your experience with us. We’re thrilled to hear that your entire process was smooth from start to finish. Adam and Ana’s courteous, professional support during both the sale and delivery truly reflects the level of service we strive to provide.
Congratulations on your new TUDOR Black Bay 58 GMT, it’s an exceptional timepiece, and we’re delighted you love it.
We appreciate your kind words and look forward to welcoming you back again soon.
Kindly,
Mayors
Fair prices and excellent customer…
Fair prices and excellent customer service. We received the watch within 24 hours of ordering. Would highly recommend Mayors.
13 May 2026
Reply from mayors.com
Dear Kimberly Horsley,
Thank you for giving us a 5-star review!
We appreciate your kind comments for your client service experience and we look forward to servicing you again in the future.
Kind regards,
Mayors
Reply from mayors.com
Dear Russell Flock,
Thank you for providing us with a 5-star review! We appreciate you taking the time to share your experience with us, and are happy to know Adam & Joanna took great care of you.
We look forward to assisting you again in the future!
Kind Regards,
Mayors
Beautiful watch ♥️
8 May 2026
Reply from mayors.com
Dear Savita Pathak,
Thank you for your amazing feedback. We are very happy to know that you are liking your new timepiece, and look forward to assisting you again soon!
Kindly,
Mayors
Really awesome service
Really awesome service, the watch arrived the next day, can’t really beat that. Excellent packaging and presentation. Will 100% buy again.
11 May 2026
Reply from mayors.com
Dear Joey,
Thank you so much for your kind words! We're thrilled to hear that your watch arrived so quickly and that you enjoyed the packaging and presentation. Delivering a great experience from start to finish is what we aim for, so it means a lot to know we hit the mark. We truly appreciate your support and look forward to serving you again soon!
Kind Regards,
Mayors
Maggie took excellent care of me
Maggie took excellent care of me; she was very friendly throughout the entire process. I purchased to watches from her, great service.
7 May 2026
Reply from mayors.com
Greetings,
Thank you for sharing your experience with us. We’re delighted to hear that Maggie took such excellent care of you and made the entire process so friendly and enjoyable. We’re thrilled she was able to assist you with selecting two wonderful watches.
We truly appreciate your trust and look forward to assisting you again!
Kindly,
Mayors
Reply from mayors.com
Dear Ryan,
Thank you for sharing your experience, we’re glad to hear everything went smoothly! Fast shipping, an easy process, and careful packaging are exactly what we aim for.
We appreciate the feedback and hope you enjoy your purchase!
Kindly,
Mayors
Reply from mayors.com
Dear Willy,
Thank you for the feedback! we’re glad to hear the service was great and very professional.
Your support means a lot to the team!
Kindly,
Mayors
Excellent service, would purchase again
Watch was better than anticipated! Customer service on the phone was fantastic.
6 May 2026
Reply from mayors.com
Dear Kyle,
Thank you for reaching out and sharing your experience with us! We’re delighted to hear that you’re enjoying your timepiece and that you received such great client service.
Your feedback means a great deal to our team, and we look forward to welcoming you back again soon!
Kind regards,
Mayors
Virtual sales assistant was super…
Virtual sales assistant was super helpful and informative! Delivery was excellent.
7 May 2026
Reply from mayors.com
Greetings,
Thank you for sharing your feedback! It’s wonderful to know that our sales professional was helpful and informative throughout your experience, and we’re equally pleased that the delivery went smoothly.
We appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Kind regards,
Mayors
Reply from mayors.com
Dear Raul,
Thank you for sharing your feedback! We’re glad to hear everything was excellent, secure, and impressively fast. That combination is exactly what makes an experience feel effortless and reliable. Your support is truly appreciated!
Kindly,
Mayors
Stellar Service
I needed to buy a watch for a team member and also get it engraved in a short timeframe. The team at Mayor's made it happen with great communication along the way. Thank you,
4 May 2026
Reply from mayors.com
Dear Abu,
Thank you for sharing your experience! We’re so glad to hear the team was able to make everything come together smoothly for you. Coordinating a purchase and engraving on a tight timeline can be challenging, and it’s wonderful to know the communication and service met your expectations.
We truly appreciate your kind words!
Kindly,
Mayors
The customer service communications we…
The customer service communications we received as we waited for a special order was incredible. We are so pleased with the prompt, accurate and thorough responses.
5 May 2026
Reply from mayors.com
Dear Megan K,
Thank you for sharing your experience! We’re delighted to hear how well you were kept informed throughout your special order. Prompt, accurate, and thorough communication is something we take great pride in, and it’s wonderful to know it made the wait feel smooth and reassuring.
Your feedback is truly appreciated!
Kindly,
Mayors
My chat customer service conversation…
My chat customer service conversation was professional, helpful, and friendly. Shipping/delivery was on time and the packaging was luxurious and authentic.
28 April 2026
Reply from mayors.com
Dear Julie K,
Thank you for taking the time to share your experience! We’re delighted to hear that the assistance you received was professional, friendly, and genuinely helpful. It’s also wonderful to know that your order arrived on time and that the packaging reflected the level of quality you expected.
We truly appreciate your feedback and look forward to assisting you again in the future!
Kind regards,
Mayors
Online support was great and in store…
Online support was great and in store AD was amazing
2 May 2026
Reply from mayors.com
Dear Antwuan,
Thank you for your kind words! We're thrilled to hear that you had a lovely online and in-store experience from start to finish. Can't wait to serve you again, take care and enjoy your new piece!
Kindly,
Mayors
Very prompt response which lead to…
Very prompt response which lead to purchase. Very good customer service
27 April 2026
Reply from mayors.com
Dear Samuel Joseph Darza,
Thank you for sharing your feedback with us! We are happy to hear that you received an excellent client service.
We appreciate your recommendation and look forward to welcoming you back soon!
Kind regards,
Mayors
We have not yet received our order and…
We have not yet received our order and are not getting helpful timely info from the delivery service
Yes we received later in the day. Thank you.
26 April 2026
Reply from mayors.com
Dear David,
Thank you for bringing this to our attention. We understand how concerning it can be when an expected delivery has not yet arrived, especially since once a package is out for delivery, FedEx determines the timing of its arrival. Your peace of mind matters to us, and we appreciate you reaching out.
We are happy to confirm that our records indicate your package was delivered today and if you require further assistance, please feel free to email us at clientserviceteam@mayors.com. We are here to ensure everything is fully resolved and that you feel supported throughout the process.
Kind regards,
Mayors
Great interaction
Great interaction. Very receptive to concerns while acting quickly to resolve them.
27 April 2026
Reply from mayors.com
Dear Andrew Diaz,
Thank you for sharing your feedback. We’re glad to hear your concerns were received with care and that our team acted quickly to resolve them. Your experience matters to us, and we appreciate you taking the time to let us know how we’re doing.
We look forward to assisting you again!
Kind regards,
Mayors
Watch arrive quickly and well packaged
Watch arrived quickly, and it was well packaged. It is a graduation gift for our grandson's 18th birthday. I'm sure he will love it.
26 April 2026
Reply from mayors.com
Dear Charles Mook,
Thank you for sharing your experience with us. We’re so glad to hear the watch arrived quickly and was well packaged.
We appreciate you choosing us for such a special occasion and hope to assist you again in the future!
Kind regards,
Mayors
I’ll be back!!!
From my first contact online with sales rep, Anthony, my questions were answered, my nerves were calmed and my purchase/delivery went as smooth as glass! Can’t begin to describe how amazing the whole process was with Mayors and Mayors.com! Other jewelry companies use 3rd party wallet apps to process your purchase and that makes me nervous as well as leaves other opportunities for fraud and just other hiccups in the process. Mayors.com is the only entity that has your personal info during the entire time and that made me feel more at ease. I would just like to say, again, how calm I felt throughout the purchase. That means a lot when making a larger purchase! Thanks again to Anthony and everyone at Mayors. I will be a repeat customer!
22 April 2026
Reply from mayors.com
Dear Tony V,
Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that Anthony made your experience smooth, reassuring, and enjoyable from the very first interaction. His clear communication and attention to detail truly shine through, and it’s wonderful to know they helped make the entire process feel effortless.
We’re also glad that our secure, in house checkout process provided the peace of mind you were looking for during a significant purchase. Feeling confident and comfortable matters, and we’re grateful we could deliver that for you.
Thank you again for your trust and your kind words. We’re honored to have you as a customer and look forward to welcoming you back for your next piece!
Kindly,
Mayors
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