L W GAS Reviews 

834
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Really terrific support and service, attentive to detail, solution focused and customer orientated. Very good price too. It's easy to see why LW Gas is A WHICH? Trusted Trader. Thank you

Rated 5 out of 5 stars

LW Gas stepped in to help us with a boiler problem - the Gas Safe engineer who originally installed it has consistently failed to respond/help. They fitted us in at very short notice in the busy pre-C... See more

Company replied

Rated 5 out of 5 stars

Team from LWGas always so helpful. When given the bad news that our boiler needed replacing, offered options to help pay for this. Very welcome! The work completed promptly and cleanly. Advice given e... See more

Company replied

Rated 5 out of 5 stars

As a family we have been using Lee and his team for a long time now. The engineer Ken has always been most helpful. My dad’s health over the last 5 years has deteriorated significantly and the tea... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Gas Engineer
  3. Heating Contractor
  4. Plumber

Written by the company

Heating Engineers | Worcester Accredited Installers | Boilers & Central Heating We are a Worcester Accredited Installer and are able to offer an 8 year guarantee as standard on new Gas Boilers and up to 10 years dependent upon installation alongside other Worcester products and with extended guarantees on all oil installations. Established in 2003, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area's number one choice for plumbing & gas related work.


Contact info

5.0

Excellent

TrustScore 5 out of 5

834 reviews

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5.0

All reviews

(834)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication with quotes &…

Great communication with quotes & questions etc. Really quick & efficient workers. They left the house clean & tidy and got the whole job done in a day for minimal disruption and inconvenience to us. Really happy with the job, thanks.

22 April 2022
Unprompted review
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Reply from L W GAS

Thank you John for the excellent 5 star review. We are pleased that you found the service you received efficient and quick and that you were really happy with the results. We look forward to working with you when your annual boiler service is due. Kind Regards L W Gas

Rated 5 out of 5 stars

15 years of satisfaction

I have been using this company for 15 years and would not consider using any other for this work. They respond quickly to problems and carry out their work quickly and cleanly. They have never let me down and they are a really nice bunch of people.

22 April 2022
Unprompted review
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Reply from L W GAS

Many thanks Carole for the great 5 star review and your kind words. We are always happy when a customer receives great service from our engineers. Kind Regards L W Gas

Rated 5 out of 5 stars

Central Heating boiler service.

Central Heating boiler service.
Engineer arrived on time, carried out the service, answered my question, nothing was too much trouble. Everything was left clean and tidy . Very friendly and knowledgable engineer.

8 April 2022
Unprompted review
Rated 5 out of 5 stars

Efficient and safe

The engineer arrived on time, was pleasant, thorough and tidy. The booking was efficient and all in all there was zero stress. I am also confident that if there was a problem I could phone LW Gas and they would sort the boilers out.

5 April 2022
Unprompted review
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Reply from L W GAS

Thank you Jan for the 5 star review it is very much appreciated. We are pleased that we were able to help and that you are pleased with the service you received. Kind Regards L W Gas

Rated 5 out of 5 stars

Boiler replacement

Boiler replacement, relocation of flue and chemical flush.
Excellent service and work from start to finish. Initial visit to carry out quote identified some additional issues that needed resolving and solutions were identified and included in the quote. We were kept updated throughout and they were even able to start work earlier than expected which suited us perfectly. The team were punctual , polite and the work was carried out on time with no mess or additional costs. We were taken through all the work that had been done and shown all the boiler controls. A really lovely and professional team. Would highly recommend.

2 April 2022
Unprompted review
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Reply from L W GAS

Many thanks Judith for the excellent review. We are pleased that you are happy with the service you received from us and that you would recommend us to friends and family. Kind regards L W Gas

Rated 5 out of 5 stars

Highly Recommend

My boiler broke down quite unexpectedly and my usual gas plumbing company that I use were unavailable for two weeks.
Trying a new company was a little daunting.
I chose LW Gas as they were local, I had seen many of their vans in the area and they were backed by Checkatrade.
The owner took the time to ring me to go through the work and to ensure I was happy before it started. Also saying to call if I had any questions. The engineers arrived on time and did a splendid job, the house was left spotless.
I am very pleased I chose LW Gas and would highly recommend them.

1 April 2022
Unprompted review
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Reply from L W GAS

Thank you Karen for the amazing 5 star review it is very much appreciated. We are pleased that we were able to help you. Kind Regards L W Gas

Rated 5 out of 5 stars

A professional company that provide a…

A professional company that provide a reliable friendly service at competitive rates.

28 March 2022
Unprompted review
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Reply from L W GAS

Thank you Richard for the great 5 star review and for taking the time to leave this. We are pleased that you were happy with the service you received. We look forward to seeing you when you next annual boiler service is due. Kind Regards L W Gas Ltd

Rated 5 out of 5 stars

Highly Recommend

LW Gas completed full installation of a new central heating and hot water system and we couldn’t be happier with the results.

The service from Lee and his team, strikes the perfect balance between personal and professional. Great communication, honest advice and really tidy work delivering a huge upgrade to our heating system’s efficiency and the hot water pressure.

The team dealt with a couple of unexpected issues with our old plumbing with the minimum of fuss and have been back in touch to check we’re happy with everything.

Highly recommend this local company!

22 March 2022
Unprompted review
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Reply from L W GAS

Many thanks Greig for your excellent 5 star review. We are happy that you are so pleased with the work that has been carried out and it has been a pleasure working for you. We look forward to hearing from you when you next annual boiler service is due. Kind Regards Lee Ward

Rated 5 out of 5 stars

LW gas installed a new combi gas boiler…

LW gas installed a new combi gas boiler and removed my old boiler with the minimum of disruption the tradesmen were excellent and left the house clean and tidy can highly recommend them

15 March 2022
Unprompted review
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Reply from L W GAS

Many thanks Mr and Mrs Pearce for the 5 star review. We are pleased that the engineers were able to complete the works with the minimum of disruption. We look forward to working with you when you next annual boiler service is due. Kind Regards L W Gas Ltd

Rated 5 out of 5 stars

Service of Boiler & Gas Fire - Excellent

Exceptionally helpful in planning the visit and taking extra care during the visit, due to member of the household being Immunosuppressed. This at a time when government and some companies have relaxed Covid19 safety requirements.
Appointment was made on a day and at time to suit me. This was confirmed by email and a reminder sent the day before.
Arrived on time, servicing the boiler and lounge gas fire was carried out in a systematic way, and he also flushed out Magna Clean unit and the engineer cleaned up afterwards.
The actual cost was as agreed in advance.

6 March 2022
Unprompted review
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Reply from L W GAS

Thank you for leaving an outstanding 5 * review for L W Gas it is very much appreciated, we look forward to seeing you next year for the annual Boiler & Fire Service.

Kind regards
Samantha Ward
L W Gas Ltd

Rated 5 out of 5 stars

Reliable and excellent service

I've used LW Gas for a number of years now, servicing our old boiler, installing a new one and subsequent annual servicing. All contact is friendly, reliable - they are always on time - and all the staff are very helpful. Clean, tidy, punctual, reliable and great quality work - couldn't ask for any more!

10 February 2022
Unprompted review
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Reply from L W GAS

Thank you Geraldine for the amazing 5 star review. We are pleased that you have always found the contact friendly and reliable. We look forward to working with you when you next annual boiler service is due. Kind Regards L W Gas Ltd

Rated 5 out of 5 stars

Excellent service

Excellent service. Called late afternoon for a boiler repair and had a appointment for first thing the following morning. Great communication/advice and service. I will be using and recommending LW gas from now on.

8 February 2022
Unprompted review
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Reply from L W GAS

Many Thanks Mr Tutton for the 5 star review. We are pleased that we were able to help you and get your boiler up and running again and you are happy with the service and advise you have received. Kind Regards L W Gas Ltd

Rated 5 out of 5 stars

Had a boiler fitted last year

Had a boiler fitted last year, just had first service another no nonsense no hassle job. Excellent!!!

1 February 2022
Unprompted review
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Reply from L W GAS

Thank you Mr Marlow for the 5 star review. We are pleased that you have found the service you have received hassle free. Kind Regards L W Gas Ltd

Rated 5 out of 5 stars

First class excellent service - deserves 10 stars!

Our boiler broke down on the first day of a spell of freezing weather in January. Our regular plumber was booked up for 2 months ahead. We therefore tried LW Gas as they had recently installed a boiler for our son. Although very busy Lee came out and quoted within a day of calling and fitted us in around other jobs the next week.

I cannot praise Lee and his whole team enough and below is an extract from my email to them after the job was completed which sums it all up:

“We have been ‘blown away’ by your company and wanted to thank you so much for helping us out at such short notice by coming out to see us so quickly (even though we were out of your area) and providing a super quick quote, then managing to fit our boiler installation in within a week. The people we spoke to in your office were very helpful and efficient and today Matthew and Mark have been fantastic. They arrived on time, worked cleanly and unobtrusively and were very pleasant - after around 5 hrs we had our new boiler; what great guys they are and a real credit to your company. So thanks very much to you and your whole team for such amazing service.”

1 February 2022
Unprompted review
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Reply from L W GAS

Many Thanks Marilyn for the amazing 5 star review. It was a pleasure to help you and we are pleased that you are so happy with the service you have received. We look forward to working with you when your boiler is due it's annual service. Kind Regards L W Gas Ltd

Rated 5 out of 5 stars

L W Gas

L W Gas. This is a company that is always reliable, friendly and competent from reception of a phone call to completion of a job.
I’ve used them for many years now to install and maintain my boiler and heating system. They provide a great service.

1 February 2022
Unprompted review
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Reply from L W GAS

Thank you for the 5 Star Review James. We are happy that you have always been pleased with the service you have received from us. We look forward to working with you when your next annual boiler service is due. Kind Regards L W Gas Ltd

Rated 4 out of 5 stars

Very helpful and great service

Very helpful and great service. Job was done quickly and answered questions I had and advice given. Will be using again in the future.

29 January 2022
Unprompted review
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Reply from L W GAS

Thank you Sarah for the review. We are happy that you found the service great and that you will be using us again in the future. Kind Regards L W Gas

Rated 5 out of 5 stars

LW Gas - exemplary service

LW Gas stepped in to help us with a boiler problem - the Gas Safe engineer who originally installed it has consistently failed to respond/help. They fitted us in at very short notice in the busy pre-Christmas period and did their best to help. Cannot fault their service, attention, effort. Had used them previously at another property and now won't consider using any other company when it comes to anything gas-related in our home. They really do want to do the very best job.

12 January 2022
Unprompted review
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Reply from L W GAS

Thank you Lesley for the amazing 5 star review. We are please that we were able to help you at short notice and that you were happy with the service you received. Your review is very much appreciated. Kind Regards L W Gas Ltd

Rated 5 out of 5 stars

Excellent Service from LW Gas

LW Gas regularly services my gas equipment - I won't go anywhere else. Staff are always pleasant, efficient and cheerful. The charges are very reasonable.

5 January 2022
Unprompted review
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Reply from L W GAS

Many Thanks Liz for the review. It is always a pleasure to work with you and we look forward to seeing you next year. Kind Regards L W Gas Ltd

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