Luxury Beds Online 

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Rated 4 out of 5 stars

Had bed delivered yesterday, brilliant communication, delivered at 6.45am , easy to assemble and good quality, very pleased would highly recommend.

Rated 1 out of 5 stars

I ordered a bed from Luxury Beds Online back in April 2020. After some chasing it was surprisingly delivered in June 2020 (despite being told it was a 3-4 week lead time) I loved the style of the... See more

Rated 3 out of 5 stars

I have ordered two king size, two super king and one storage box from Luxury Beds Online and the build quality is very very good. The fabrics they use are lovely and overall the finished products a... See more

Rated 5 out of 5 stars

Myself and my son went to bluewater on sunday especially to see the stand, and didnt know what to expect...we have just brought our house and are looking for beds for his and my room....greeted with... See more

Company details

  1. Home & Garden

Information provided by various external sources

Shop new luxury beds, chesterfield beds, chesterfield headboards, bespoke upholstered beds and wing bedframes in UK at Luxury Beds Online. We have new and latest designer collection from the world’s leading bed brands. Browse now and buy unique quality...


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All reviews

(80)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

Top quality bed delivered on time and great customer service all the way through, from enquiring right up until delivery. Will definetly be ordering again in the future!

18 February 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service from the…

Brilliant customer service from the time I enquired about a bed, communication with their customers is brilliant and delivery time Is awesome! Highly recommend luxury beds online and if that’s not enough the prices for the quality on offer is top draw!

17 February 2019
Unprompted review
Rated 5 out of 5 stars

We love it

Absolutely amazed with our bed. The wife loves it too. From picking the fabrics to assembling the beds it has been the best experience we’ve had online.

17 February 2019
Unprompted review
Rated 5 out of 5 stars

Amazing quality beds

Very good and helpful service with very fast delivery considering I ordered 3 beds and mattresses . Would deffo recommend using these guys

17 February 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful beds

Beautiful beds, great quality. Delivered on time and excellent service. Definitely recommend

17 February 2019
Unprompted review
Rated 5 out of 5 stars

First of all

First of all, the quality is very good. Secondly, the customer service is very patient and very professional. I am very satisfied with the shopping experience.

17 February 2019
Unprompted review
Rated 5 out of 5 stars

Purchased two lovely beds with…

Purchased two lovely beds with mattresses
The quality is first class best beds I’ve purchased will be purchasing more from this company for my next property
Very friendly customer service
Thanks for my beds luxury beds 👍

16 February 2019
Unprompted review
Rated 4 out of 5 stars

Great nights sleep!

What a lovely bed. The quality was second to non. Ordered a Stroage bed and it arrived after a week. What a lovely bed. The matters, after two night sleep, has had me kicking myself wondering why I hadn’t ordered sooner. Over all great, customer service seems to be improving in contrast to the previous reviews.

30 January 2019
Unprompted review
Rated 3 out of 5 stars

Great products, terrible customer service...

I have ordered two king size, two super king and one storage box from Luxury Beds Online and the build quality is very very good. The fabrics they use are lovely and overall the finished products are excellent.

What lets them down however is their customer service. Their communication in general is pretty terrible and they need to review their delivery process - as someone else has noted before they will deliver your order with little to no notice whenever suits them.

29 January 2019
Unprompted review
Rated 1 out of 5 stars

Disgusting company, stay away!

This company invested on their website and their Instagram account to create the illusion of a good product and customer service. Once you place, your order is when you get to see the REAL DEAL!
No delivery updates, they will just turn up to your home without telling you and treating you like if they are making you a favour. Waiting so long for my bed just to find out that the quality was disgraceful, cardboard is stronger!
Don’t let the nice pictures fool you, these beds are not worth the money or the hassle.
As expected, the return process was extremely painful and upsetting.

17 January 2019
Unprompted review
Rated 1 out of 5 stars

Extremely bed customer experience

Extremely bed customer experience. Once the money is taken there is absolutely no communication. Called 5 times was promised a delivery and was left waiting until 9pm.
No one answering the phone - online chat no response.

2 November 2018
Unprompted review
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