Luxury Beds Online 

Love my new bed had one without a frame before and really live this framed one. makes the room complete

This place has a great range of luxury beds. Very friendly service. Got exactly what we wanted.

I ordered one blanket box which arrived today, it is completely fabulous, exactly what I wanted. I had some queries regarding shipment and it was answered well by their support team. I might go for more oders in future.

Excellent high quality beds. I love the range of bed types and styles, it can suit almost anyone's needs. Their website is professional and easy to use too!

Good timing for me! There’s currently a offer to save up to 30% on selected products.
The Chesterfield platform bed frame caught my eye. Lovely products available on the site

just now

I do not know where to start. Maybe read the genuine 1 star reviews rather than reading all the 5 star fake ones.

Before ordering this bed I did see quite a few negative reviews for this company based in Huddersfield that have been diluted numerous amounts of time. I thought hey its only half an hour away the pictures of the beds look awesome. Went to the showroom, selected the bed and fabric and agreed a price. I was told the bed would take around 4 weeks but expect delays and they would contact me once it was made.

4 weeks later I messaged on insta and asked if it was ready, yes you guessed right it was not. I thought ok I shall give another 2 weeks, and yes you guessed right again bed not ready. I was given a different excuse everytime, fabric not arrived, its in production, we'll get the bed out to you end of this week. These were all lies and just a tactic to waste time and basically perform fruad on you. After 10 weeks of waiting I said I will be cancelling, luckily I paid by PayPal otherwise probably would have lost my money. Ordered a bed from a back street company according to them and guess what I got it in 2 days. I have opened a PayPal case so hopefully will be getting a refund. They said refund takes 7-21 days which is a joke as refund on paypal should take no longer than 3 days. They said to me oh you raised a case, your refund might just take longer. What a joke!

The luxury bed company have rebranded as mr Chesterfield, looking to do fraud again so everyone please beware!!!

If a company is based in ashbrow Mills then stay away and do not order.

Customer service is atrocious, I have reported to trading standards probably hence the name change!

I have been to the showroom and was shown no mercy, please do not order from these cow boys who are not making beds in the UK. I have been to the showroom a few times and I have never seen them make a bed. Everything is outsourced.

Stay away!

A good company offering a huge range of product. Im especially love their customer service as they help in everything in a calm and kind way. Would recommend for everyone who is looking for the bed where u can really sleep a good one.
Pleased with the bed and happy that find the company!

Excellent delivery of my new bed, used a voucher code for a discount on our order and the customer support was fantastic when we enquired on the delivery of our bed.

This company offer such a stunning array of products, it was definitely worth the wait. The quality and price are both perfect. Will definitely be ordering again.

I paid £1035 in early May for a bed that I was advised on the phone was available in 6 to 7 weeks as it was being built in the UK. By mid July the bed had not arrived and I called the company.

After several calls over the following six weeks, multiple revised promises and excuses, various commitments from them to call back that never happened, I became really concerned and instructed them to cancel my order and requested a refund.

They suggested shipping the bed with various parts missing that would follow at a later date. Needless to say I declined that ridiculous proposal.

Having finally agreed to refund my money they insisted this would take thirty days. That time expired over two weeks ago. They are now not responding to my communications.

Beware this business, read the reviews, I wish I had. There are multiple examples of people losing large sums, all prospective customers should avoid this company.

very pleased with my bed, i got a bed frame so it was made quicker than my ottoman base i understand they have different lead times with caronavirus but i got my bed in the end and im super pleased

Brilliant company very genuine, despite the long wait times it always worth it when it arrives. Beautiful quality very thick and heavy but the drivers assembled it for a fee thank god!
will deffo be back for more

The quality of the bed I purchased was unreal, thank you so much for sending me through some samples it really helped with my decision.

excellent customer service and products came exactly how i expected, would definitely purchase from here again !!

Terrible service, I contacted them numerous times about getting fabric samples and never got a response. So thankful I read the reviews on here before I made the mistake of ordering. I question whether this is even a legit company. As stunning as their website is I definitely wouldn't risk ordering from them, seems like i'm not the only one who had issues.

Just had my new bed delivered and it’s awesome. Great quality and it looks amazing in my new house.

Planning to buy more and would highly recommend!

This company is a fraudulent company!!! Stay away. I paid online for a bed that cost £600.

They claimed they delivered it, however no one signed for it. They then later sent me a picture of some wrapped goods at night on the street and said the delivery person dropped it off because the storage was closed.

First of all, this was a bad sign. Ok, then refund my money as I haven’t received my bed. Three months later, one excuse excuse or the other from, having issues with their system to having issues with paying back on my card, still no refund.

I’ve had to involve UK consumer protection and a lawyer.

They are thieves and completely unprofessional.

And I will write this review on every platform I can find.

Fraud fraud fraud!!! Stay away!!!

This was one of the most complicated bed purchasing experiences I ever expect to have, but Luxury Beds Online did everything they could to help ease the pain. Having a doorway into a loft room with a very sharp turn, measurements were important to ensure the bed would get in. Initial delivery of the bed resulted in a massive struggle to get the headboard into the bedroom, but no luck getting the divan part in. The team were very kind and arranged to have the bed made a different way, following detailed measurements from me to ensure the bed would go in on next attempt. Unfortunately it didn’t. In the end, we had a four part base delivered and it is perfect! Hugely stressful and much frustration having to buy a temporary bed for the months that it took to finally get a bed that would fit through our ridiculous doorway, but totally worth it in the end - beautiful bed, love it. And such a nice and reassuring team - they were determined to make it work, and were very generous in having the same bed remade for me multiple times!! Thanks so much, Luxury Beds Online!

I HAVE BEEN LOOKING AT BEDS ON THIS WEBSITE FOR A FEW WEEKS NOW AND MUST SAY THAT I AGREE WITH A LOT OF THE COMMENTS THAT THEY HAVE A GREAT AND PROFESSIONAL WEBSITE BUT NOT THE CUSTOMER SERVICE TO BACK IT UP. THERE IS ONE PARTICULAR LADY THAT ANSWERS THE PHONE MOST OF THE TIME WHO IS NOT PARTICULARLY HELPFUL. THEY DO NOT ANSWERS QUERIES MADE ONLINE AND YOU KEEP HAVING TO CHASE BY CALLING THEM.
I WAS CONSIDERING BUYING TWO BEDS FROM THIS COMPANY 1 DOUBLE AND 1 KINGSIZE BUT AFTER READING SOME OF THE REVIEWS I AM VERY HESITANT TO DO SO.

THEY ALSO HAVE A VERY LIMITED MATERIAL RANGE, BUT THE WEBSITE GIVES YOU THE IMPRESSION(PICTURE DEPICTING MATERIAL SAMPLES) THAT THEY HAVE A VAST RANGE
SHAME AND UNLESS THE SC IMPROVES I WILL BE LOOKING ELSEWHERE

@luxury_beds_online made us the most fabulous beds and most comfortable mattresses with the ‘bestest’ customer service 💯 from contact to delivery they were just great 👌🏽. I highly recommend them. Dave who was the staff in charge of delivery stayed in touch throughout, we had carpet delivery and set up the same day but he ensured he got our slot in a way that there was no overlap. They delivered and set up the beds and I am just very pleased with the quality of their products and their performance overall! We had a fabulous experience that is worthy of being shared and it might just help someone who is torn between companies and suppliers to use. I was quite indecisive about the bed company to use but I am glad I went with my gut feeling and it was a very good decision in the end. Thank you Em and Luxury Beds Online.