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London Camera Exchange Reviews 9,953

•
TrustScore 5 out of 5

4.9

Camera Store•26 Locations
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items, even used ones, arrive exactly as described or even better. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders quickly and well-packaged. The staff are also commended for their helpfulness, knowledge, and professional approach, contributing to a positive overall service experience. However, some customers also noted minor issues. A few people mentioned that while products were mostly as described, there were occasional small discrepancies like minor marks or a non-functional dial. Additionally, some reviewers experienced delays with delivery, attributing them to the courier rather than the company itself.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the excellent condition of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and efficient... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the knowledgeable and... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the staff for being... See more

Quality

Customers had positive experiences with quality. Many reviewers were delighted with products being in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a used Canon 16-35 f2.8l. Very well packed, as when it arrived the box was significantly damaged but the lens was fine. The price was extremely competative and delivery was the next day. The... See more

Rated 5 out of 5 stars

I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... See more

Rated 5 out of 5 stars

The staff inside of the store were amazing. Helped me choose out whether to upgrade my lens or my camera body and explained why I should explain my lens first. They kept the product to the side for me... See more

Rated 5 out of 5 stars

Good fast response to questions, honest clear answers, have been using LCE for years now and find them to be great value as well as great products The lens I bought matches the condition advertis... See more

Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 95% of negative reviews

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Rated 5 out of 5 stars

I’m always cautious about buying a used…

I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the two main competitors rather than the 6 months, so fingers crossed it doesn’t fail.

8 April 2026
Rated 5 out of 5 stars

Easy and speedy online

Placing the order online was easy and it was speedily processed, passed to the branch which had stock (and thus gets this review), and almost instantly despatched, and I got the item the next day. Very happy.

8 April 2026
Rated 5 out of 5 stars

Ronseal

whatever it is doing it works please don't change anything. It ain't broke don't fix it

31 March 2026

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