London Camera Exchange - Colchester Reviews 

418
TrustScore 5 out of 5

4.9

12 Eld Lane, CO1 1LS Colchester, Essex, GB


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Rated 5 out of 5 stars

Had a emergency for daughter and a wedding she was shooting today Called Colchester store and drove from Brentwood to buy a lens James and Alex was excellent in helping a complete camera novice g... See more

Rated 5 out of 5 stars

I have purchased from LCE on numerous occasions and I can honestly say that each time it has been a success. Items are well photographed ( would be nice to zoom in) , descriptions are consistent, pric... See more

Rated 5 out of 5 stars

I ordered a very reasonably priced second hand tamron lense from this branch online. Unfortunately I accidentally ordered the camera to the wrong address so called the store where I was given some g... See more

Rated 5 out of 5 stars

Call up and made a appointment with Alex Went to the showroom and must say what superb Service we had from him. So knowledgeable went through all of our needs show me the three Lenses I was intereste... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Part of an employee owned business, London Camera Exchange Colchester is a photographic specialist retailer located in the town center. We provide a comprehensive range of both new and used equipment in-store, and online for home delivery. Part exchange is always welcome if you are looking to upgrade your gear! Other in-store service that we provide include repairs, sensor cleaning and video transfer. Our small friendly, professional and knowledgeable team – Lauren, Dave and Guy are on hand to provide you with the best possible service.


Contact info

  • 12 Eld Lane, CO1 1LS, Colchester, Essex, United Kingdom

  • 01206573444

4.9

Excellent

TrustScore 5 out of 5

418 reviews

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4.9

All reviews

(418)

2,747 reviews in the last 12 months

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Rated 5 out of 5 stars

I have purchased from LCE on numerous…

I have purchased from LCE on numerous occasions and I can honestly say that each time it has been a success. Items are well photographed ( would be nice to zoom in) , descriptions are consistent, prices are competitive and communication/delivery are quick and efficient. All in all I can highly recommend this retailer.

22 July 2026
Rated 5 out of 5 stars

Had a emergency for daughter and a…

Had a emergency for daughter and a wedding she was shooting today
Called Colchester store and drove from Brentwood to buy a lens
James and Alex was excellent in helping a complete camera novice get the right lens
Thanks chaps great work

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Recent visit to Colchester store

My husband visited to ask for assistance regarding a problem with his camera. The assistant James was very helpful and very knowledgeable and solved the problem quickly .
Well done

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience

I ordered a very reasonably priced second hand tamron lense from this branch online.
Unfortunately I accidentally ordered the camera to the wrong address so called the store where I was given some great customer assistance from Alex. He requested a refund for me and then sent me a unique link to reorder the lense.
Thanks for all the help! I'm really happy with the service provided!

25 June 2026
Rated 3 out of 5 stars

Disappointed

Bought a few items over the years and always been spot on, the last purchase left me a bit disappointed by the item condition. Wear to the front rim of the lens so the plastic is white instead of black, this is from a filter used by previous owner and the lens arrived very dusty/unclean. Paid a premium price for a not as described item.

18 June 2026
Rated 5 out of 5 stars

Call up and made an appointment with…Alex. Fantastic service.

Call up and made a appointment with Alex
Went to the showroom and must say what superb Service we had from him. So knowledgeable went through all of our needs show me the three Lenses I was interested in and the camera a Canon R7, was very patient and I never felt silly at any point asking some questions I was ensure about he definitely a credit to the company. thank you so so much, Alex.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Nice being served by staff who have a…

Nice being served by staff who have a passion for photography so the service they are providing becomes more of a pleasure to them. If you have a problem they do there best to sort it. Most of all, they pick the phone up! Regards Michael Lewis.

1 June 2026
Rated 5 out of 5 stars

Excellent customer service

They managed to find the time on a busy Saturday afternoon to remove a rear lens cap that was stuck on my canon FD 28mm - and they didn’t charge me! Excellent customer service - I’ve bought from them before and will do so again.

6 June 2026
Unprompted review

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