I drove around 30 miles to the Colchester branch today as previous reviews rated staff 5 star with excellent knowledge & customer service. I had an issue with dirt on my Nikon's sensors which staff de... See more
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Company details
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Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
United Kingdom
- sales@lcegroup.co.uk
- www.lcegroup.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Mistakes happen both camera and a lens…
Mistakes happen both camera and a lens had problems. Store was apologetic and refund including postage promptly sorted. I have bought from Lce for quite some years and I believe in supporting one of the few camera stores left trading.
Just perfect
From first contact to completion of exchange the process was welcoming, professional and courteous. I really could not ask for any more. Staff were very helpful and knowledgeable. I'll need extra lenses at some point and this will be my first port of call.
First class service
Order came less than 24 hours after ordering spot on will use again 👍
Easy to use website and ordering…
Easy to use website and ordering process and you get what you expected.
Exemplary expertise
Clear expert description, speedy delivery, great product. What’s not to love
Speedy delivery and luckily
Speedy delivery and luckily, the items look right. I say lucky because your website is one of the worst that I have used.
Consistently excellent standards of service
Have used LCE for mail order in the past. A recent purchase was just as good as always. Accurate product description, competitive pricing and fast delivery.
Good lens for a decent price with very…
Good lens for a decent price with very quick delivery.
Great service
I rang the store to check it was still available and if I could ask for a specific delivery day. Paid for item in line and the store confirmed delivery. Item received and in perfect condition. Now I am enjoying finding out how to use it 🙂
I needed a Z8 body cover urgently I…
I needed a Z8 body cover urgently I call Exter they put me in contact with the Southampton branch
Fantastic service they sent in 1st class next day delivery
Just the job
Thank you
Fantastic service, friendly staff
Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things in laymans terms and asked me questions and advised. Brilliant service, would highly recommend
Certainly use again
Always a little nervous when spending a large sum online, but transaction was well managed and I was kept informed of when to expect delivery. Order all arrived safely and well packaged. And the handover pin provided an extra level of peace-of-mind.
Found exactly what I wanted and quick…
Found exactly what I wanted and quick delivery.
Camera in excellent condition and…
Camera in excellent condition and delivered quickly
Quick delivery perfectly packed and as…
Quick delivery perfectly packed and as described. I needed this for a trip and wasn’t going to be able to get to my local store in business hours. Delivery worked well.
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