Lay-Z-Spa® UK Reviews 

Bought the Oslo in March, got good discount.
Love it, nothing to complain about. Thank you.

My order from Lazy Spa came promptly and well packaged.
The instructions were clear on how to set it all up and with in 30 minutes we were filling her up ready to be used.
I cannot recommend the Paris air jet enough, it's been a game changer!
Talking of which, I'm going to hop in now! Go and get one, thank me later!

Easy set up. Made the summwr holidays easy with the kids

Well bought a spa, built it, filled it. And it’s leaking on Day 1… after emails forms filled out still leaking no replacement. Surely a spa with a leak is like a chocolate teapot… useless.

Great product. Delivery took a little longer than expected.

Avoid his company at all costs they are the mafia of the hot tub industry purchasing items from them is literally throwing money down the toilet .
Dealing with lazy spa is an unpleasant experience the items themselves are ok for what they are but if you have issues the customer service can only be described as dealing back street money lenders you've ripped off . They sell you replacement parts knowing they are not suitable then dont refund postage when you inevitably have to return the items . They make you destroy items on camera incase your trying to defraud them out of free items when making warrenty claims on defective products . Dealing with them is a long drawn out unpleasant rigmarole that has made me sell all the items ive purchased from this company after I eventually got them working again out of the thought of having to go through the hell of dealing with the customer service again in the inevitable case of another fault in the near future

Keeps us cool in hot weather . Seems to relax tense body . Just enjoy lying in warm water.

We are very impressed with our Helsinki Lay-Z-Spa. It was delivered quickly and very easy to assemble and start using. Although it is inflatable it’s sturdy and rigid, great value for money. Definitely our best choice this summer.

easy transaction

Great product. Good buy.

Ordered a replacement inflatable lid and I have got to inflat it twice a week! Sort it out

Excellent service

Jessica (Customer Service Advisor) was so helpful in helping me sort out my warranty claim. She went the extra mile in phoning me back when connection issues arose on the phone. An all round very helpful experience. Thank you

More expensive than there own products being sold elsewhere.

Returns policy very poor

Do not order next day delivery option on Friday after 4pm or your find yourself paying the £24.99 and not receiving item until Monday.

The product information on their website is accurate and easy to understand. Ordering and delivery was simple and seamless. Their hot tubs are good quality. Definitely recommend.

This is the 3rd Lazy spa I have owned and very happy with this 1 I have put the heater on twice brilliant lazy spa

Extremely dismissive of a problem I reported with the app. Here’s the quote: ‘ Kindly note we do have over 100 000 customers using the Wi-Fi and no one else has reported any glitch or speed issues yet, so we would recommend the connection or device be looked at’. There was no attempt to trouble shoot the problem, get more info about the problem or give any instructions on how to clear the cache as recommended.

Love the Oslo spa but only fits 4 people max. Bit crowded if any more