Kwik Fit Reviews 

82,102
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 4,678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and technicians for being exceptionally friendly, helpful, and professional during their vehicle appointments. People consistently note that the overall service is remarkably fast, highly efficient, and handles vehicle repairs seamlessly from start to finish. Many reviewers also appreciate receiving clear explanations and helpful updates throughout the entire process. However, some people mentioned experiencing frustrating delays, noting long wait times at branches or appointments not starting on schedule. Consumers also reported occasional issues with online booking discrepancies and unexpected additional charges required to properly complete the required work.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that staff are friendly, professional, and reliable... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, polite, and professional... See more

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers praising the... See more

Product

People report ambiguous experiences with product, as some customers praised the extensive range, useful... See more

Customer service

Consumers find customer service to be mixed, as many reviewers report brilliant advice and helpful phone... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The experience overall was good, apart from the fact that the only available slot for mobile tire service was 6 days later. I couldn’t take it to a nearby centre as I don’t have a space saver tire (... See more

Company replied

Rated 4 out of 5 stars

Booking very easy with very quick \ polite \ helpful responses from phone staff. Updates on delivery \ arrival times via email \ text were very helpful Actual fitters - excellent in terms of advice... See more

Company replied

Rated 5 out of 5 stars

I would just like to say how brilliant the Kwik Fit team at the Cumbernauld branch were on Saturday 26th September 2026. We suffered a puncture whilst travelling home from our holiday and the recov... See more

Company replied

Rated 5 out of 5 stars

Kwikfit Arbroath.... had my brakes and pads replaced in November 25, started to hear a low creaking/groaning noise everytime I pressed the brake pedal, contacted kwikfit who confirmed i was still in t... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service

About Kwik Fit

Written by the company

Kwik Fit are the leading fast fit and automotive parts replacement specialists in the UK with over 600 Centres in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, mobile tyre fitting and fleet vehicle management.
Not sure if your tyres need replacing? Brakes making an odd squeaking noise? Book your free vehicle safety check today.

Book A Free Vehicle Safety Check
Buy Tyres Online
We stock a wide range of tyres for cars, vans and 4x4s to suit your driving needs and budget. We offer exclusive online tyre pricing and appointments are available 7-days-a-week. It's as easy as click and fit!

Buy Tyres at Kwik Fit
Vehicle Servicing To Suit Your Needs
We offer a choice of ways to service your car. Book your Oil & Filter Change, Interim or Full Service online today. Book an MOT test at the same time as your Service and receive an additional saving over the standard individual product price.

Book Your Service
Same Day MOTs Available
With over 500 MOT test centres throughout the UK and many open 7-days-a-week, it's no wonder we're the UK's number 1 MOT tester. Book Same Day MOT today!

Book Your MOT
Mobile Tyre Fitting
Kwik Fit is the UK’s leading mobile fitting service, replacing your tyres has never been easier. Simply order your tyres online and select mobile fitting and we’ll come to you either at home or at work at a time convenient for you.

Tyres Fitted Today
Need your tyres in a hurry? If your tyres are in stock at your selected Kwik Fit centre, choose Express Fitting when you book online and get same day or next day fitting for a small additional fee.

Kwik Fit

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

82K reviews

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4.3

All reviews

(82,102)

4,436 reviews in the last 12 months

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Rated 5 out of 5 stars

Have used you many times always good

Have used you many times, appointment was fast, next day, technicians always pleasant. Good service

18 September 2026
Kwik Fit logo

Reply from Kwik Fit

Thanks so much for sharing this glowing review, Graeme. We're so pleased to hear you're impressed with how quickly you were able to get an appointment and how pleasant the team were. Thanks so much!

Rated 5 out of 5 stars

Great tyre change service.

Needed an urgent tyre change which meant I couldn’t book in to a garage. I was chuffed to be able to book a mobile service to come to my home for an extra £20. The fitter, Darren, was great, both friendly and knowledgable . Tyre changed in no time at all. I would definitely use this service again.

17 September 2026
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Reply from Kwik Fit

Hi Sarah, thanks so much for sharing this excellent review. We're so pleased to hear you're impressed with our mobile fitting service. It's great that Darren was so friendly and knowledgeable, and everything was sorted so quickly. Thanks so much for these kind words!

Rated 1 out of 5 stars

avoid free checks best avoid company

Went for a puncture repair or possible tye replacement they did check on all tyres and send they all needed replacement the car was 18 months old had Bridgestone tyres when new and only done 7000 miles and quoted 700 pounds.
Went to another tyre shop they checked tyre said it was high quality tyre repaired puncture all for 29 pounds this organisation best avoided

19 September 2026
Unprompted review
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Reply from Kwik Fit

Hi Peter, we're sorry to hear you're feeling let down on this occasion. It's disappointing that you're concerned about the advice provided by the team. If you'd like to discuss this in more detail, please can you use the following form to make our Customer Care team aware of your experience? - https://www.kwik-fit.com/contact-us/customer-contact-form - A member of the team will be in touch with you directly to offer support. Thank you.

Rated 5 out of 5 stars

Renault 5 Tyre Replacement

Great service, had to rebook but the process was seamless, thank you!

17 September 2026
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Reply from Kwik Fit

Thanks so much for sharing this excellent review. We're so pleased to hear you're impressed with the service, with thanks to how seamless it was. Thanks so much!

Rated 5 out of 5 stars

Easy booking for mobile service

Easy booking for mobile service; nice staff ; excellent job; piece of mind

18 September 2026
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Reply from Kwik Fit

Thanks so much for sharing this fantastic review, Bobi. We're so pleased to hear you're impressed with how easy it was to book online for our mobile service, as well as how nice the team were and the quality of the work. Thank you!

Rated 5 out of 5 stars

I highly recommend Shane

I highly recommend Shane for any car related issues. After having my car battery changed, the vehicle went into Performance Restricted Mode. Shane quickly diagnosed the first issue and found that the mass airflow sensor had failed. Even after replacing it, the car continued to go into restricted performance mode.

Rather than leaving it at that, Shane took the time to investigate further. When I returned, he thoroughly checked everything over and discovered a split intercooler hose that had been causing the ongoing problem. Once the replacement part arrived, Shane carefully fitted it and made sure everything was working properly before handing the car back.

His knowledge, patience, and determination to get to the root of the issue were outstanding. It's clear that he genuinely cares about doing the job properly and making sure his customers leave with their vehicles fixed correctly.

If you're looking for a reliable and honest mechanic in Abingdon, Oxfordshire, I wouldn't hesitate to recommend Shane. Excellent service from start to finish! 🚗👍

24 September 2026
Unprompted review
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Reply from Kwik Fit

Thanks so much for taking the time to share this glowing review, Danny. We're so pleased to hear you're impressed with how Shane was able to diagnose the issue with your vehicle. It's great that they took the time to investigate and use their knowledge, patience and determination to get it sorted. We really appreciate your kind words, thank you!

Rated 1 out of 5 stars

Bad insurance service Do not recommend it

Absolutely appalling the insurance services after a year of not acting as it should have been within the first 3 months they said even my complaint do not proceed
Definitely do not recommend this insurance as they have a 3rd party underwriting and this makes very difficult to held responsible and accountable as am insurance
Not I do not recommended as am insurance look for an insurance where the underwriter is within the house otherwise it become very difficult to engage and held responsible

24 September 2026
Unprompted review
Kwik Fit logo

Reply from Kwik Fit

Hi Ivette, thanks for taking the time to share your concerns and we're sorry to hear you're feeling let down by the insurance. If you haven't already, we'd recommend making our Customer Care team aware of your concerns by submitting this form - https://www.kwik-fit.com/contact-us/customer-contact-form - They'll be able to look into this in more detail and offer support directly. Thank you.

Rated 5 out of 5 stars

David at Kwik Fit in Kirkcaldy done a…

David at Kwik Fit in Kirkcaldy done a great job replacing 2 x rear tyres on my work van.
The service was quick and efficient, thank you

24 September 2026
Unprompted review
Kwik Fit logo

Reply from Kwik Fit

Thanks so much for sharing this glowing review, Harry. We're so pleased to hear you're impressed with the quality of the work from David. We really appreciate your kind words, thank you.

Rated 5 out of 5 stars

I visited the Wimbledon branch today

I visited the Wimbledon branch today, and this was my second visit. On both occasions, the team were incredibly professional, friendly, and helpful. Everything was handled very quickly and efficiently, and the whole process was smooth from start to finish.

I’m very pleased with the service I received and really appreciate all their help and support. Thank you to the Wimbledon team!

24 September 2026
Unprompted review
Kwik Fit logo

Reply from Kwik Fit

Thanks so much for sharing this glowing review, Burak. We're so pleased to hear you're impressed with how professional, friendly and helpful the team were on both of your visits. It's great that you found everything was handled quickly and efficiently. Thanks again!

Rated 5 out of 5 stars

great service

great service, great staff, all around done well

17 September 2026
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Reply from Kwik Fit

We're so pleased to hear you're impressed with the service! Thanks so much, James!

Rated 5 out of 5 stars

efficient and reliable service

efficient and reliable service

17 September 2026
Kwik Fit logo

Reply from Kwik Fit

We're so pleased to hear you're impressed with how efficient and reliable the service was. Thanks so much!

Rated 5 out of 5 stars

Good mobile fitting experience

App for mobile booking did not work for the area but staff in call centre were very helpful, previous fitter advised changing of front tyres but on the day the fitter decided they were not yet ready to be changed and showed why, so don't just change them anyway, which I thought was good.

17 September 2026
Kwik Fit logo

Reply from Kwik Fit

Hi John, thanks so much for sharing this fantastic review. We're so pleased to hear you're impressed with how helpful the Customer Care team were when the fitter discovered that your tyres had more life in them. We really appreciate these kind words. Thank you!

Rated 5 out of 5 stars

I managed to get two flat tyres while…

I managed to get two flat tyres while driving home a couple of days earlier and had to get rescued. The chaps from Kwik fit came out and changed my tyres, they were professional and did the job really quickly, making the whole experience a positive one.

17 September 2026
Kwik Fit logo

Reply from Kwik Fit

Hi Michelle, thanks so much for taking the time to share this glowing review. We're so pleased to hear you're impressed with how professional and prompt the team were. We really appreciate your kind words, thank you.

Rated 5 out of 5 stars

Just a great experience

Just a great experience - every time we use the mobile tyre operation - always great to deal with.

Polite, knowledgeable139742-1 rofessional, quick and efficient.

17 September 2026
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Reply from Kwik Fit

Hi Chris, thanks so much for sharing this amazing review. We're so pleased to hear you're impressed with your experience with our Mobile Fitting service. It's great that the fitter was so polite, knowledgeable, professional and efficient. Reviews don't get much better than this!

Rated 5 out of 5 stars

Accurate communication

Accurate communication, time keeping and great service overall.

16 September 2026
Kwik Fit logo

Reply from Kwik Fit

Hi David, thanks so much for sharing this fantastic review. We're so pleased to hear you're impressed with the information provided, how prompt the team were, and the service overall. Thank you.

Rated 5 out of 5 stars

Very friendly and helpful staff

I had an issue with one of my bike pedals and the Kwik Fit at Murrayfield was on my way. I stopped by to borrow an allen key from them and was met by a very friendly mechanic who even fitted it for me and tightened it much better than I could have. Very much appreciated your service, especially given that it's a car garage rather than a bike repair. Thanks you!!

20 September 2026
Unprompted review
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Reply from Kwik Fit

Hi Susan, thanks so much for sharing this wonderful review. We're so pleased to hear you're impressed with how friendly the team were in your moment of need, with thanks to how they took the time to offer support with your bike. Thanks so much for your kind words, we really appreciate it!

Rated 5 out of 5 stars

Great and professional attitude have…

Great and professional attitude have been provided to the service I have requested.

16 September 2026
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Reply from Kwik Fit

Thanks so much for sharing this glowing review, Marcin. We're delighted to hear you're impressed with how great and professional the team were. We really appreciate it !

Rated 5 out of 5 stars

Great experience again

Gary is great, always arrives on time. He is friendly and gets the job done efficiently.

16 September 2026
Kwik Fit logo

Reply from Kwik Fit

Thanks so much for sharing this wonderful review, Michelle. We're so pleased to hear you're impressed with how great, prompt and friendly Gary is. Thanks so much!

Rated 4 out of 5 stars

Service all good

Service all good . 4 stars as you had to cancel the first appointment and rearrange for the next day.

17 September 2026
Kwik Fit logo

Reply from Kwik Fit

Thanks for taking the time to share this fantastic review, Geoff. We're delighted to hear that you're impressed with the service, but we're sorry that your initial appointment was cancelled. Thanks so much for sharing your experience!

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