I was very satisfied with my experience. The staff was polite, friendly, and helpful throughout the process. Everything went smoothly, and they were happy to answer my questions. The only thing I woul... See more
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See what reviewers are saying
JYSK was great. There no problem with them. But the GLS service was absolutely useless. We paid extra to have our mattress delivered to our door for it was urgent. It is my wife to be home alone who... See more
: We visited JYSK Taastrup today to buy items for our new house, and we had an excellent experience thanks to Natasha. She was incredibly supportive, patient, and professional throughout... See more
Company replied
I’ve had a really positive experience shopping at JYSK Denmark. I bought quite a few items for my home, and I’m very satisfied with both the quality and the prices. The products were affordable, pract... See more
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Company details
Written by the company
JYSK har altid et godt tilbud til dig indenfor alt til boligen - gå på opdagelse i vores store sortiment og se alle de gode tilbud idag!
Om JYSK
Written by the company
Contact info
Sødalsparken 18, 8220, Brabrand, Denmark
- +45 70808190
- kundeservice@jysk.com
- www.jysk.dk
4.3
Excellent
50K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from JYSK Danmark
Hi Shreekant
Thank you so much for your lovely review 😊
It truly means a lot to us to hear that you’re happy with both the product and the service – and that you’ve had such a great overall experience with us.
Thank you very much for your kind words 💙
Wishing you a great day.
//Mette - JYSK Customer Service.
Simple to order and good communication
27 May 2026
Reply from JYSK Danmark
Hi Peter
Thank you for your review.
We’re very happy to hear that you found it simple to order and had good communication throughout 👍😊
Thank you for taking the time to share your experience with us.
Have a great day 🌼
// Anne - JYSK Customer Service
Great delivery service
2 May 2026
Reply from JYSK Danmark
Hej Stathis
Thank you for your review.
We’re very happy to hear that you had a great delivery service 👍😊
Thank you for taking the time to share your experience with us.
Have a lovely day 🌼
// Anne - JYSK Customer Service
Easy to set up, but poor delivery service
Easy to set up with clear instructions. The quality looks good for the price. Happy with the purchase. Although disappointed with the delivery as there was no advance notification of the delivery date and time and it arrived without advise and as I wasn’t available I had to go down to the local collection centre which wasn’t that close. So why did I get charged for the delivery. If I was going to collect it anyway then I could have saved on the delivery charges. I WOUKD LIKE A TEGUND OF MY DELIVERY FEES.
27 May 2026
Reply from JYSK Danmark
Hej
Thank you for your review, and we’re sorry to hear about your experience with the delivery.
We’re glad to hear that you found the product easy to assemble, the instructions clear, and that you are happy with the quality for the price 👍
However, we fully understand your frustration regarding the delivery process. Not receiving advance notification of the delivery date and time, and then having to collect the parcel yourself from a local pickup point, is not the experience we aim to provide. We also understand your disappointment regarding the delivery fee in this situation.
Thank you for taking the time to share your feedback – it will be passed on internally 👍
We wish you a nice day 🌼
// Anne - JYSK Customer Service
Terrible customer support service in…
Terrible customer support service in Portugal - the chat is always offline and the call center not only has a very limited schedule as the lines are extremely busy and you may not be able to enter the queue. Result: I am still waiting for any news regarding my delivery 4092850627 made on the 20 of May 2026
20 May 2026
Unprompted review
Reply from JYSK Danmark
Hi Ana
Thank you for your review.
You submitted a review for JYSK Denmark. We have therefore reported it so that it finds the right place.
We hope you receive the assistance you need.
You can reach our customer service here:
https://jysk.pt/
Have a nice day.
// Anne JYSK Customer Service Denmark
Reply from JYSK Danmark
Hej Dorota,
Tusind tak for din anmeldelse 😊🙏
Det glæder os rigtig meget at høre, at du oplevede hurtig levering og god kvalitet 💙✨
Det er lige præcis den oplevelse, vi stræber efter hver dag 🚚👌
Tak fordi du tog dig tid til at dele din oplevelse med os 🌟
// Annesofie - JYSK Kundeservice
Reply from JYSK Danmark
Hi Roberto,
Thank you very much for your review 😊🙏
We’re really happy to hear that everything went well with your Click & Collect order for your sun chair 🌞🪑✨
Thank you for taking the time to share your experience with us 💙
// Annesofie - JYSK Customer Service
We need people who can lift furniture up to the floor.
The only downside is that there are no people who will lift the furniture I buy from you to the required floor for a separate fee.
27 May 2026
Reply from JYSK Danmark
Hi Carolina,
Thank you very much for your feedback 😊🙏
We’re really glad to hear that you chose to shop with us, but we’re sorry to learn that the delivery service did not fully meet your expectations 😕
We completely understand how important it is to have help with carrying furniture to the required floor, especially for larger items.
We would like to inform you that carrying-in service is something we do offer when placing an order. We are, however, very sorry if this was not visible or clear enough during your purchase 💙
Your feedback is very valuable, and we will make sure to pass it on so we can improve how we communicate our services 💪🚚
Thank you for taking the time to share your experience with us – it helps us improve ✨
// Annesofie - JYSK Customer Service
God service
24 May 2026
Reply from JYSK Danmark
Hej Karen
Tusind tak for din anmeldelse – det glæder os at høre, at du har fået god service 👍
Vi sætter stor pris på din feedback og håber at kunne hjælpe dig igen en anden gang 😊
Rigtig god dag 🌼
// Anne - JYSK Kundeservice
Everything fine but it tools nearly 3…
Everything fine but it tools nearly 3 weeks for delivery?
19 May 2026
Reply from JYSK Danmark
Hi Cristina.
Thank you for writing.
We will take your feedback into account.
Have a nice day.
//Axel - JYSK customer service.
delivery service
23 May 2026
Reply from JYSK Danmark
Hej Eva
Mange tak for din anmeldelse 😊
Det er dejligt at høre, at du har haft en god oplevelse med leveringsservicen 👍
Du ønskes en god dag.
//Mette – JYSK kundeservice.
Good nice sofa ..
20 May 2026
Reply from JYSK Danmark
Hi Madan.
Thank you for writing.
We are glad, that you are satisfied with your new sofa from us.
Have a nice day.
//Axel - JYSK customer service.
Dear JYSK Customer Support / Head…
Dear JYSK Customer Support / Head Office,
I am writing to you from Spain as a last resort due to the absolute lack of solutions and poor customer service provided by JYSK Spain regarding my Case No. 31047803.
I purchased a JYSK piece of furniture, and it arrived without the necessary assembly hardware (screws and tools). The furniture is currently completely disassembled and useless in the middle of my living room.
Please see the attached photos for immediate identification of the missing parts from the instruction manual and the current state of the unfinished furniture.
I have already contacted JYSK Spain's customer service via email and they only reply with automated emails. I also went to the local physical store, and the staff refused to help, claiming "they know nothing and cannot see anything in the system."
This is unacceptable for a global brand like JYSK. I demand that you forward this complaint to a regional supervisor in Spain and arrange the immediate delivery of my missing hardware.
Attached are the photos of the missing parts and the proof of purchase.
Sincerely,
22 April 2026
Unprompted review
Reply from JYSK Danmark
Hi Rafael
Thank you for your review.
You submitted a review for JYSK Denmark. We have therefore reported it so that it finds the right place.
We hope you receive the assistance you need.
You can reach our customer service here:
https://jysk.es/
Have a nice day.
// Anne JYSK Customer Service Denmark
Reply from JYSK Danmark
Hi Paola
Thank you for your review, and we’re very sorry to hear that one of your boxes arrived broken.
That’s of course not the experience we want for our customers. We understand how frustrating it is to receive damaged items, and we’d like to help you get this resolved 👍
Please contact our customer service with your order details and, if possible, a photo of the damage so we can look into a replacement or solution for you.
Have a nice day 🌼
// Anne - JYSK Customer Service
Reply from JYSK Danmark
Hi Manish.
Thank you for writing.
We're glad that you find the product usable.
Have a nice day.
// Axel - JYSK customer service.
God service.
16 May 2026
Reply from JYSK Danmark
Hej Fadi
Tusind tak for din anmeldelse – det glæder os at høre, at du har fået god service 👍
Vi sætter stor pris på din feedback og håber at kunne hjælpe dig igen en anden gang.
Rigtig god dag 🌼
// Anne - JYSK Kundeservice
Behagelig betjening og nem retunering.
18 May 2026
Reply from JYSK Danmark
Hej Elisabeth.
Tak for din anmeldelse.
Vi er glade for, at du havde en god oplevelse med returnering hos os.
Vi håber, at du fandt noget andet, der faldt bedre i din smag.
Rigtig god dag.
// Axel - JYSK kundeservice
Andreas fra Jysk Herning
Andreas fra Jysk Herning, er bare en kæmpe chef! Service der går above and beyond!🫶🏻
17 May 2026
Unprompted review
Reply from JYSK Danmark
Hej
Tusind tak for din flotte anmeldelse – det glæder os virkelig at høre om din gode oplevelse i JYSK Herning 👍
Det er skønt at vide, at Andreas har givet en service “above and beyond” og gjort en ekstra indsats for dig 🫶🏻 Vi sørger selvfølgelig for at give din store ros videre til ham.
Vi sætter stor pris på din feedback.
Rigtig god dag 🌼
// Anne - JYSK Kundeservice
The delivery person asked help from me…
The delivery person asked help from me in taking out the boxes from the truck but he did not help me to bring them to my apartment door even though I paid for door-to-door service. The boxes are too heavy for one person.
16 May 2026
Reply from JYSK Danmark
Hi Dennis
Thank you for your feedback, and we’re sorry to hear about your experience.
We do understand your frustration. However, we can see that no indoor carrying service was purchased with the delivery, and therefore the driver was only responsible for delivering the items to the address.
That said, we still understand that handling heavy boxes alone can be difficult, and we appreciate your feedback 👍
Have a good day 🌼
// Anne - JYSK Customer Service
Diaco at Jysk Vermlandsgade
Excellent service by Diaco at Vermlandsgade 51, 2300 København.
We asked for the availability of a table and Diaco was quick, helpful and kind but most importantly very professional as he was super busy with other customer but didn’t forget us.
Keep it up 🙏🏼
Hassan
15 May 2026
Unprompted review
Reply from JYSK Danmark
Hey Hassan.
Thank you very much for your kind review. 😊
I’m happy to hear that you had a good experience with us at JYSK, and that my colleague Diaco from the Amager store was able to assist you with what you were looking for.
Have a nice day.
// Caroline JYSK Customer Service.
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