GLS Denmark Reviews 1,941,975

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our GLS driver is outstanding. He is friendly and engaging. He loves our black berries that our across from our door. He know us by name and engages when he delivers. It's almost like having your own... See more

Rated 5 out of 5 stars

We live since nearly 6 years here in Denmark now and have had home but also pick up deliveries from GLS. As to today, we only can say positive things about them. Even more, at home deliveries we alway... See more

Rated 5 out of 5 stars

The delivery was on time, but the goods where placed in full public despite instruktions to stow them away in the garage. Correction: This delivery was spot on, I did not notice the date, and my mi... See more

Company replied

Rated 5 out of 5 stars

I had good experience. My package came quickly. I received sms and email about the status of my package so I was confident that I will receive it. I recommend GLS.

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Shipping and Mailing Service
  4. Shipping Service

About GLS Denmark

Written by the company

Det, du sender og modtager, betyder noget. Det véd vi hos GLS. Og er det vigtigt for dig, er det vigtigt for os.

Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.

Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke

Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen

Contact info

GLS-appen gør dit liv lidt nemmere

Med GLS-appen har du altid det fulde overblik over dine pakker.

4.6

Excellent

TrustScore 4.5 out of 5

2M reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I paid for home delivery

I live in Denmark. I paid for home delivery, but GLS said the driver never even tried to deliver the package and instead dropped it off at a package shop. This was a week after I ordered the package and I was told it could take an additional three days for GLS to pick up the package and home deliver it. I picked it up myself and will ask for a refund for home delivery from the initial provider. Not happy.

9 June 2026
Rated 1 out of 5 stars

Dropped boxes marked a fragile!

Person who delivered our four boxes, 1) DROPPED them on on top of the other 2) at floor under our floor. I was waiting for him at our floor and heard how hard he dropped them. They were clearly marked as “Fragile”. All the Royal Copenhagen plates’s boxes in the bottom box were damaged due to the shock. And two plates were broken in pieces. I have taken many pictures.

9 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look