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GLS Denmark Reviews 

2,012,831
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TrustScore 4.5 out of 5

4.6

Courier Service
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See what reviewers are saying

Rated 5 out of 5 stars

Fast shipping and excellent condition! My order arrived two days ahead of schedule, perfectly packaged with no damage to the box. The item inside looks exactly like the pictures and works wond... See more

Rated 4 out of 5 stars

Took a little longer than last time (2 days) but all went as it should. One cartridge is not official HP so I’ll see what that gives. Normally cartridges are incredibly expensive.

Rated 4 out of 5 stars

The package came, and it arrived fast this time, congrats. I wish delivery companies would stop sending e-mail request for each delivered package. I deducted one star for that :P

Rated 5 out of 5 stars

The package arrived quickly and was well packaged. The pick up location was very convenient: near my apartment and with opening hours into the late evening.

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Shipping and Mailing Service
  4. Shipping Service

About GLS Denmark

Written by the company

Det, du sender og modtager, betyder noget. Det véd vi hos GLS. Og er det vigtigt for dig, er det vigtigt for os.

Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.

Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke

Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen

Contact info

GLS-appen gør dit liv lidt nemmere

Med GLS-appen har du altid det fulde overblik over dine pakker.

4.6

Excellent

TrustScore 4.5 out of 5

2M reviews

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4.6

All reviews

(2,012,831)

312,062 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I always had problems with GLS

I always had problems with GLS. They sent me an email that the package will be delivered on 9th and if I want I can change the delivery address...I changed it...specified that I want it on my front door. And the driver showed up on 8th and he didn't leave it where I said. I had to reorder the delivery. And they very "prompt" the delivery it will be made between 07:00-16:00...that means I have to get a day off from work to receive the parcel?

8 September 2026
Unprompted review
Rated 5 out of 5 stars

The delivery process was smooth and…

The delivery process was smooth and efficient, and my order even arrived a day before the schedule. I really appreciated how timely and consistent the updates were throughout the entire delivery process. Overall, a very reliable and well-organized experience.

8 September 2026
Rated 1 out of 5 stars

It’s supposed to be home delivery and I…

It’s supposed to be home delivery and I was at home all the time but delivery guy never showed up. Also didn’t drop the parcel in nearest pickup location.

7 September 2026
GLS Denmark logo

Reply from GLS Denmark

Hej Mydulrafy 😊

Hvor er det dejligt, du vil hjælpe os med at blive bedre.

Jeg er ked af at høre, du har haft en dårlig oplevelse i forbindelse med vores levering af din pakke 😔

Ifølge GPS koordinaterne i chaufførens bil samt billeder af leveringsforsøget, kan jeg se, vi har været på din adresse kl. 14.31.

Pakken er herefter kørt til en PakkeShop for at sikre, at du har kunne modtage pakken samme dag.

Jeg ønsker dig en god dag 💙

Venlig hilsen
Sophie V - Customer Service

Rated 1 out of 5 stars

Home deliveries

I paid for adress delivered but come to shop why??

7 September 2026
GLS Denmark logo

Reply from GLS Denmark

Hej Andrei 😊

Hvor er det dejligt, du vil hjælpe os med at blive bedre.

Jeg er ked af at høre, du har haft en dårlig oplevelse i forbindelse med vores levering af din pakke 😔

Ifølge GPS koordinaterne i chaufførens bil samt billeder af leveringsforsøget, kan jeg se, vi har været på din adresse kl. 10.16.

Pakken er herefter kørt til en PakkeShop for at sikre, at du har kunne modtage pakken samme dag.

Jeg ønsker dig en god dag 💙

Venlig hilsen
Sophie V - Customer Service

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