⭐⭐⭐⭐⭐ 5-Star Review The best delivery service ever! I ordered my parcel yesterday, and it arrived in less than 24 hours. I’m so impressed with the fast delivery and excellent service. I absolutely... See more
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Great delivery service and location. I needed help with my delivery and the person who helped me was kind and helpful!
We have a box with a deposit mark and the delivery person doesn't put the package in there they just leave it in sight for anybody walking past. That is not good enough
Company replied
Gls the best you don’t fake attempted delivery like PostNord and like how you send to nearest pick up place good job
Company details
About GLS Denmark
Written by the company
Det, du sender og modtager, betyder noget. Det véd vi hos GLS.
Og er det vigtigt for dig, er det vigtigt for os.
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Contact info
Kokmose 3, 6000, Kolding, Denmark
- 76331111
- gls-group.eu/dk/da/home
GLS-appen gør dit liv lidt nemmere
4.6
Excellent
2M reviews
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Reply from GLS Denmark
Hi Florencia
Thank you for letting us know about your experience. 🤗
We do what we can to have all parcels delivered intact.
We need to have a closer look at the damage to your parcel.
Before we can do that, you must go to our website gls.dk/skade and report the damage.
Once we have received your report, we will look into the matter as soon as possible.
I wish you a good day 💙
Best regards
Sophie V - Customer Service
Right place, right time :-)
25 November 2025
:-) super fin levering
20 October 2026
Great service and helpful delivery man
Delivered straight to the door and assisted with moving the large/heavy items even in the bad weather
20 October 2026
De kan levere pakken som de skal.
19 October 2026
Reply from GLS Denmark
Hej Anitta 😊
Vi forstår ikke hvad din henvendelse drejer sig om.
Du er velkommen til at kontakte os om yderligere information på tlf. 76331111 eller på kontaktgls.dk
Jeg ønsker dig en dejlig aften 🤗
Venlig hilsen
Hamid - Customer Service
Super super ok
20 October 2026
Simply great again 😊
20 October 2026
We have a box with a deposit mark and…
We have a box with a deposit mark and the delivery person doesn't put the package in there they just leave it in sight for anybody walking past. That is not good enough
19 October 2026
Reply from GLS Denmark
Hi greg 😊
Thank you for reaching out 🤗
It is a mistake that we have not placed the parcel as ordered.
I will give your experience further to the department in charge 💙
Have a good day ☀️
Best regards
Sophie V - Customer Service
The package was not delivered to the…
The package was not delivered to the requested location.
9 October 2026
Reply from GLS Denmark
Hi HADI
Unfortunately, the selected ParcelShop was unable to accept any more parcels.
It is up to the individual ParcelShop to decide, how many parcels they wish to receive from GLS. It is only the amount of parcels that is decisive for whether the Parcel Shop is filled. Unfortunately, the physical space in the store is without relevance.
If you are unable to collect the parcel yourself, someone else is allowed to to help you. In that case, the person must simply state the parcel number and the name of the consignees on the parcel.
I apologize for the inconvenience.
Best regards
Sophie V - Customer Service
GLS Denmark A/S
If you wish to proceed with a complaint regarding a GLS decision, you can submit your complaint for missing compliance to the postal services law or the Postal Act to Danish Civil Aviation and Railway Authority, Carsten Niebuhrs Gade 43, 1577 København V or via The Danish Transport Authority's website for complaints about postal companies (MitID necessary), according to § 20, sec. 2 in the Postal Act (declaration no. 727 of 24/06/2011 about postal transport and postal companies).
A complaint must always be submitted to GLS before you send it to the Government Agency. They can only process a complaint, that has been processed by GLS first.
No home delivery
The parcel was supposed to arrive home. I had to go to take it myself in a collect point without even a warning. Nobody even try to deliver it at my address.
19 October 2026
Reply from GLS Denmark
Hi Giovanni 😊
Thank you for reaching out 🤗
According to the drivers GPS and pictures from the delivery attempt, we were at your address at 12.17 o'clock.
We appreciate your feedback. It will help us to improve.
Have a nice day 💙
Best regards
Maja B - Customer Service
Som forventet
15 October 2026
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