I'm happy with experience as at all the time I knew what is going on with a package through emails. Delivery itself was very quick, the delivery person did its job and went on its way further. The onl... See more
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GLS has improved on employee retention and as a result, I really like that we usually have the same GLS delivery person on our route, so he knows that I am disabled and a little slow getting the door... See more
Always late but capillar as presence. Maybe should take care more about workers. They are ALL always under stress because they do 11-13 hours days to provide gasoline for the yacht of Daniel Křetínsk... See more
Company replied
It was a good experience. My package came quickly. I received updates via email and text, so I was always confident it will arrive. I recommend GLS. Very reliable and good customer service.
Company details
About GLS Denmark
Written by the company
Det, du sender og modtager, betyder noget. Det véd vi hos GLS.
Og er det vigtigt for dig, er det vigtigt for os.
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Contact info
Kokmose 3, 6000, Kolding, Denmark
- 76331111
- gls-group.eu/dk/da/home
GLS-appen gør dit liv lidt nemmere
4.6
Excellent
2M reviews
Asks customers to review
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Fast delivery.
14 August 2026
Good and fast
14 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from GLS Denmark
Hi Karol 😊
Thank you for your feedback 💙
I can see that we at GLS receive your package on 10/08 and deliver it to you on 14/08. This is within our expected delivery time for a parcel from Poland.
You are welcome to contact us for further information on tel. 76331111 or at kontaktgls.dk
I wish you a nice evening 🤗
Best regards
Phillip K - Customer Service
Very good service and nice worker
14 August 2026
Packaging is well damaged
Packaging is well damaged. The product was very fragile (photo camera zoom). It does not look damaged !
14 August 2026
Reply from GLS Denmark
Hi Nikolaj,
Thank you for letting us know about your experience 💙
We strive to ensure that all packages are delivered intact. I’m sorry that didn’t happen in this case.
If the contents of the package were damaged, please visit our website at gls.dk/skade to report the damage.
Once we receive your report, we’ll look into the matter as soon as possible 😊
Have a great day ☀️
Best regards,
Phillip K - Customer Service
Everything worked well
14 August 2026
Super Super ok
14 August 2026
Always late but capillar as presence
Always late but capillar as presence. Maybe should take care more about workers. They are ALL always under stress because they do 11-13 hours days to provide gasoline for the yacht of Daniel Křetínskýp
27 March 2026
Reply from GLS Denmark
Hi pino 😊
Thank you for reaching out to us 💙
Thank you for your review.
We employ hauliers, who in turn employ their own drivers.
We place great importance on adhering to the rules and requirements for employment with us.
Best regards
Tina K - Customer Service
As always … Very Satisfied!
11 August 2026
Delivery at home, not in a pickup station
I would have liked and expected to get the package delivered at home instead I had to go to a pickup station. I was at home and waiting for the package that day
13 August 2026
Reply from GLS Denmark
Hi Roland
Thank you for helping us improve 💙
I am sorry that the chosen ParcelShop has been a cause for an inconvenience.
I see your sender chose for your parcel to be delivered to this ParcelShop 📦
In case you expected otherwise, I advise for you to please contact your sender.
Have a great day ☀️
Best regards
Sophie V - Customer Service
I love this service ❤️thanks gls.
13 August 2026
Excellent service!
8 August 2026
I was at home.
13 August 2026
Reply from GLS Denmark
Hi Leonardo 😊
Thank you for reaching out 🤗
According to the drivers GPS and pictures from the delivery attempt, we were at your address at 12.09o'clock.
We appreciate your feedback. It will help us to improve.
Have a nice day 💙
Best regards
Sophie V - Customer Service
Always good
13 August 2026
Georg Jensen pickup
The pick up was handled very professionally and efficiently by a personable young staff member.
13 August 2026
Thank you so much
13 August 2026
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