I was very satisfied with my experience. The staff was polite, friendly, and helpful throughout the process. Everything went smoothly, and they were happy to answer my questions. The only thing I woul... See more
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See what reviewers are saying
: We visited JYSK Taastrup today to buy items for our new house, and we had an excellent experience thanks to Natasha. She was incredibly supportive, patient, and professional throughout... See more
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I’ve had a really positive experience shopping at JYSK Denmark. I bought quite a few items for my home, and I’m very satisfied with both the quality and the prices. The products were affordable, pract... See more
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Excellent service by Diaco at Vermlandsgade 51, 2300 København. We asked for the availability of a table and Diaco was quick, helpful and kind but most importantly very professional as he was... See more
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Company details
Written by the company
JYSK har altid et godt tilbud til dig indenfor alt til boligen - gå på opdagelse i vores store sortiment og se alle de gode tilbud idag!
Om JYSK
Written by the company
Contact info
Sødalsparken 18, 8220, Brabrand, Denmark
- +45 70808190
- kundeservice@jysk.com
- www.jysk.dk
4.3
Excellent
50K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from JYSK Danmark
Hi Wilfried
Thank you so much for your review! We’re really happy to hear that you experienced good service, quality products, and great prices.
We truly appreciate your feedback and hope to welcome you again soon.
// Cecilie, JYSK Kundeservice
It was quick and easy
It was quick and easy. From reserving, collecting and assembling it.
⭐️⭐️⭐️⭐️⭐️
26 June 2026
Reply from JYSK Danmark
Hi Alice
Thank you so much for your review 😊
We’re really happy to hear that everything was quick and easy for you – from reserving to collecting and assembling your purchase. That’s exactly the experience we aim to provide!
Thank you for taking the time to share your experience.
Have a really great day!
// Anne – JYSK Customer Service
Reply from JYSK Danmark
Hej Negin
Tusind tak for din anmeldelse 😊
Det glæder os rigtig meget at høre, at du oplever en god pris i forhold til kvaliteten, samt god kundeservice – det er lige præcis det, vi stræber efter!
Tak fordi du tog dig tid til at dele din oplevelse.
Hav en rigtig god dag!
// Anne – JYSK Kundeservice
Reply from JYSK Danmark
Hi Wesley
Thank you for your review 😊
We’re glad to hear you had an okay experience 👍
Have a nice day.
//Mette - JYSK Customer Service.
Reply from JYSK Danmark
Hi Jhonald,
Thank you so much for your review.🌟
We’re so happy to hear that you are satisfied with your rolling blinds and that they match both the size and quality you expected 😊
It means a lot to us that you’re happy with your purchase! 🙌
Thank you for sharing your experience – we hope to see you again at JYSK 🛍️✨
// Annesofie - JYSK Customer Service
Top Service!
Super Service when we need to change one piece of the order - very Nice employee in Birkerød!
20 June 2026
Reply from JYSK Danmark
Hi Simone
Thank you very much for your review 😊
We’re glad to hear that you received great help when changing your order, and that our colleague provided such friendly service 👍
Have a nice day.
//Mette - JYSK Customer Service.
waited 3 weeks for the order
waited 3 weeks for the order, although the expected delivery was in 5-10 days
19 June 2026
Reply from JYSK Danmark
Hi Emma
Thank you for your review.
We’re sorry to hear that you had to wait 3 weeks for your order when the expected delivery time was 5–10 days.
We understand that this does not meet your expectations, and this is not the experience we aim to provide.
Thank you for sharing your feedback with us.
Have e great day.
//Mette – JYSK customer service.
Reply from JYSK Danmark
Hi Zhane
Thank you very much for your review.
We're delighted to hear that you found Click & Collect easy and very fast, and that you're enjoying this new addition 👍😊
Thank you for taking the time to share your experience with us.
Have a great day 🌼
// Anne - JYSK Customer Service
Reply from JYSK Danmark
Hi Saroj,
Thank you so much for your review! 🌟
It’s so great to hear that you experienced friendly and helpful staff in JYSK Ishøj 😊
We truly appreciate your feedback and hope to welcome you again soon 🛍️✨
// Annesofie - JYSK Customer Service
Great experience
Very nice furniture in the shop, and the employees are very polite and willing to help. Thank you.
22 May 2026
Reply from JYSK Danmark
Hej Mirko,
Tusind tak for din flotte anmeldelse! 🌟
Det glæder os rigtig meget at høre, at du synes vores møbler er flotte, og at du har oplevet vores medarbejdere som høflige og hjælpsomme 😊
Tak fordi du tog dig tid til at dele din oplevelse – det betyder meget for os 💙
Vi håber at byde dig velkommen igen i JYSK! 🛍️✨
// Annesofie - JYSK Kundeservice
Package still not delivered.
After 8 days part of my order has still not been delivered, even though the stated delivery time was 1-3 days. Delivery was expensive and customer service unhelpful.
13 June 2026
Reply from JYSK Danmark
Hi Nina
Thank you for your review.
Im sorry to hear that part of your order has still not been delivered after 8 days, especially when the expected delivery time was 1–3 days.
This is not the experience we aim to provide.
You are welcome to contact us on phone: 70808190, so we can look into this and find a solution for you, if you still haven't received this item.
Thank you for sharing your experience with us.
Du ønskes en god dag.
//Mette – JYSK kundeservice.
Poorly packaged all around
The packaging for the sofa I just bought leaves a lot to be desired. Now one of the parts is broken. I definitely don't recommend it!
Ordrenummer: 4094884333
17 June 2026
Reply from JYSK Danmark
Hi Andres
Thank you for your review.
I am very sorry that the packaging did not meet your expectations and that some of the items are now defective.
This is not our intention.
You are very welcome to contact us via our online chat on JYSK.dk, and we will be here during our opening hours to help look into this and find a solution.
Have a nice day.
//Mette - JYSK customer service.
Very good service in the store.Cashier
Very good service in the store.Cashier, and store menager did good job, i had to return broken sofa, and it all went smooth, man in the wearhouse also top man, helped with trailer too !
14 June 2026
Reply from JYSK Danmark
Hi Pawel,
Thank you very much for your fantastic review 😊🙏
We’re really happy to hear that you had such a great experience in our store 💙✨
It’s wonderful to know that the return process for your sofa went smoothly and that both the cashier and store manager provided great service 🙌
A special thank you as well for highlighting our warehouse colleague – we’re glad he could assist you with the trailer too 💪🚚
Thank you for taking the time to share your experience with us 🌟
// Annesofie - JYSK Customer Service
Reply from JYSK Danmark
Hej Eric,
Thank you very much for your review 😊🙏
We’re really happy to hear that you experienced good service – it means a lot to us 💙✨
Thank you for taking the time to share your experience with us 🌟
// Annesofie - JYSK Customer Service
Reply from JYSK Danmark
Hej Bettina,
Tusind tak for din anmeldelse 😊🙏
Det glæder os rigtig meget at høre, at du har oplevet god service – det betyder meget for os 💙✨
Tak fordi du tog dig tid til at dele din oplevelse med os 🌟
// Annesofie - JYSK Kundeservice
The 4-9 day delivery date never…
The 4-9 day delivery date never happened, then when I was given a new delivery date the courier sent me a message on the day of delivery saying they hadn’t received it. 2 days lost from work and still have no idea when it will arrive.
16 June 2026
Unprompted review
Reply from JYSK Danmark
Hi Roth,
We are very sorry to hear about the delays with your delivery and the lack of clear information regarding its status. We completely understand how frustrating it must be to take time off work on two separate occasions and still not know when your order will arrive.
This is not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.
Thank you for your feedback. We will take it on board as we continue working to improve our delivery process and communication.
//Huyen - JYSK Kundeservice
My order coming late and I don’t get…
My order coming late and I don’t get compensation from them 😡😡
13 June 2026
Reply from JYSK Danmark
Hi Taner
Thank you for your review.
I can see on your order number, that your order came to the store and was picked up by you inside the time frame for the delivery.
The time frame for delivery to the store i 5-10 business days, and the order was picked up by you in the store on day 10.
Therefore we cant compensate you since you got the order inside the timeframe.
And i hope you also will change you review here, so it shows the right experience you had.
I wish you a great day.
//Mette - JYSK customer service.
After 6 years nothing has changed
Absolutely terrible experience with JYSK Ireland. Doesn't even deserve 1 star
I placed a store delivery order on 25th May and am now well past the advertised 13-day delivery timeframe. The product hasn't even been dispatched from Denmark, and there has been no meaningful update on my order.
To make matters worse, both the live chat and customer service phone line have been unavailable all day, leaving customers with no way to get answers or assistance.
My advice is simple: if the item isn't already in stock in your local store, don't order it.
Unfortunately, this isn't my first bad experience. Back in 2020, I ordered garden furniture online and waited nearly three months for delivery. When part of the order finally arrived, it was the wrong item. At the time, COVID and shipping delays were given as the explanation, but at least customer service could be contacted. Now, you can't even speak to anyone to find out what's going on.
Very disappointing service and not a company I would recommend based on my experiences.
15 June 2026
Unprompted review
Reply from JYSK Danmark
Hi Rachel
Thank you for your review.
You submitted a review for JYSK Denmark. We have therefore reported it so that it finds the right place.
We hope you receive the assistance you need.
You can reach our customer service here:
JYSK.ie
Have a nice day.
//Mette JYSK Customer Service Denmark
Reply from JYSK Danmark
Hi Abhijit
Thank you very much for your review 🌟
We’re really happy to hear that you like the sturdy and beautifully designed furniture and appreciate our product range 🙂
Have a great day.
//Mette – JYSK Customer Service
Honestly the bed is ok in quality but…
Honestly the bed is ok in quality but the issue is the smell. It's been almost 2 weeks since we assembled VEMMELEV bed and the smell is still atrocious.
Edit:
And of course after replying to your customer service mail I've been completely disregarded for that past few days. It's completely uneceptable.
13 June 2026
Unprompted review
Reply from JYSK Danmark
Hi Arkadiusz,
We are sorry to hear that you are experiencing a strong smell from your VEMMELEV bed after assembly. That is not the experience we want our customers to have, and we understand that it can be both unpleasant and concerning.
We would like to look into this further and help you in the best possible way. You are very welcome to contact us by phone or email at ATT Huyen, so we can assist you with the next steps.
//Huyen - JYSK Customer Service
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