We've just been lucky enough to book our 3rd cruise with Iglu yesterday and once again received first class service and attention. We dealt with Steven Toward who was so friendly, professional and co... See more
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Ease of booking and good experience! Emily explained all sorts to us as we are new to “cruising “. We had loads of questions from cabins to onboard credits, to dining and more. Emily never pressured... See more
I have booked several Iglu cruises which have the 2 day hotel, flights and transfers all included. I am always impressed on how their transfers are so well organised - texts to confirm pick up times,... See more
Steven was very knowlegable about the destination and spent time finding best flight options and hotel stays. Spoke with Amber the next day and she completed the booking with suitable cabins on th... See more
Company details
About Iglu Cruise
Written by the company
Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 400 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you. If you wish to leave pre-departure feedback or raise a complaint please complete this feedback form.
If you have recently returned from your holiday we would like to hear your post-departure feedback here
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents
You can also view your booking in My Booking and find answers to many questions on our online Help Centre.
Contact info
United Kingdom
- 0208 544 6620
- cruise.editorial@iglu.com
- www.iglucruise.com
4.8
Excellent
85K reviews
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Easy process of booking
7 August 2026
Quick and easy
Quick and easy. Dan knew whar he was talking about and gave us good advice.
7 August 2026
Used Iglu primarily over last 10 years…
Used Iglu primarily over last 10 years good service ,competative rates.
31 July 2026
Excellent service from Megan
Excellent service from Megan, did everything I required with no rush. Kept me informed all the way through the transaction.
7 August 2026
Excellent personal service
Excellent personal service. Listened & selected the perfect cruise for us. Would certainly recommend booking with Ian who made everything so simple & easy to understand.
7 August 2026
Great prices and service
7 August 2026
Excellent
Excellent booking experience, was fast and easy, we have used Iglu quite a few times now and have always been happy so decided to use it for our honeymoon booking. Cate was friendly and knowledgeable, she was able to answer all my questions and clarify things I was unsure on.
7 August 2026
Iglu cruise booking agents
We just booked a cruise through Iglu and it was great. We just had to leave a positive review for the booking agent called Kate who went above and beyond in answering our queries and making the whole process far less daunting and intimidating than it would otherwise have been. Kudos to Iglu for training their staff so well. Thank you too, Kate 🙂
7 August 2026
Mark Williams was very helpful as we
Mark Williams was very helpful as we
Not used iglu before .
Definitely would go back to him for next cruise !
Hopefully soon
29 July 2026
Lisa was so nice and very helpful 😊
7 August 2026
Rep was very knowledgeable and helpful…
Rep was very knowledgeable and helpful in tailoring my cruise to my needs
5 August 2026
Top class service
They are very helpful with any questions you have and always gives you best deal they can 5 star
7 August 2026
Good experience booking cruise
Good experience booking cruise. Dominic was professional and friendly and answered all my queries clearly.
8 May 2026
I recommend IGLU to anyone looking to cruise
I have used IGLU for many cruise holidays and always found them very professional and extremely helpful in many situations. I have no hesitation in recommending them
6 August 2026
Highly recommend!
Have booked numerous cruises with Iglu for years. Always really helpful, friendly and efficient. Never beaten on price as I have checked. Would highly recommend
On my last booking Johanne was really helpful and got me the best flights and better hotel at no extra cost
Thank you Catherine
3 August 2026
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