The ladder arrived within 3 days, easy to unpack and of such high quality. Instruction manual excellent with safety checklist. Wisteria already cut back, plums picked from atop trees previously o... See more
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Review summary
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What a delight to work with Henchman again after about 15 years! The sales person was called James at the Great Yorkshire Show July 2026. He was very customer focused, clearly had extensive knowledge... See more
Info great on website, ordering process easy, and delivered on time. I bought the 3m pro tripod for professional use, having not used adjustable tripods before. They are expensive but very happy... See more
Henchman ladder arrived in good condition thanks to protective packaging. I used it for the first time today and, basically, it did what it was supposed to do. Safe, secure and easy to adjust for un... See more
Company details
Written by the company
We have a range of unique quality garden products, allowing you to work safely in your garden. All our platforms ladders and tripod ladders enable you to work safely at height on the most uneven and difficult terrain. Our ladders are designed to keep you safe while working on uneven ground. We have been in the ladder business for 26 years and have a 5 Star Trustpilot rating from our 20 000 customers. We’d love to hear more about you: Why not take a second to tell us about your experiences with our products or how you’ve overcome some difficult jobs around the garden using our products! And don’t forget to Like and Share our Facebook page. Thanks, The Henchman Team.
Contact info
Unit 10 Snarlton Farm, SN12 7QP, Melksham, United Kingdom
- 03333444229
- info@henchman.co.uk
- www.henchman.co.uk
4.8
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Prompt, efficient service
Had to contact you to Amanda my address details; prompt reply and rectification of my error and product was delivered quickly and has been of great use.. many thanks
29 June 2026
Henchman 8ft Pro Tripod Ladder - A Game Changer!
I bought the Henchman 8ft Pro Tripod ladder to safely access high bushes and hedges for trimming. It has two very stable platform steps, enabling easy access and I feel very safe working on it. I would highly recommend this ladder. Customer service and quick delivery by a professional and helpful man was also much appreciated.
30 June 2026
A great experience from ordering to…
A great experience from ordering to delivery along with a great quality product which has been put to good work already and delivered beyond my initial expectations. Would definitely use this company again.
29 June 2026
Excellent product
29 June 2026
Best ladder for worryfree working with…
Best ladder for worryfree working with cutting tools on uneven terrain.
27 May 2026
Solid and Safe
Received my Henchman in perfect condition as it was well wrapped.
Having now used it to clean my motorhome roof, I am really plased with it. It is so solid and secure and a joy to use.
One note is that an additional step should be available to ease the step up to the lower rung when legs fully extended. If that gap isn't supposed to be there then extension that far should not be possible. Once on the top safe rung I was operating well within recommendations- was just a struggle to navigate first rung.
22 May 2026
This ladder will transform your hedge cutting
The ladder is very well designed and constructed. It has transformed my hedge cutting experience and made everything so much easier.
25 June 2026
Delivery was very quick (within 24…
Delivery was very quick (within 24 hours of ordering!)
I haven’t tried it out in anger yet
25 June 2026
The service from stsrt to finish for my…
The service from stsrt to finish for my order was first class and delivered so quick
24 June 2026
Quality ladder delivered promptly
Very pleased with ladder which was delivered promptly. Shame about all the plastic wrapping.
24 June 2026
Quality ladder sturdy and well made.
Needed a quality ladder for our 10/12 ft hedges and olive trees. The ground is uneven. This ladder is excellent never felt safer using a ladder and hedge trimmer. Easy to adjust, and light enough to move without too much effort. I can recommend this ladder you get what you pay for. Yes it’s a lot of money for a ladder but an investment that will pay for itself in no time.
24 June 2026
Ladders easy to order
Ladders easy to order
Delivery was to time and driver was careful of property, and polite
15 June 2026
Really fast delivery
Really fast delivery, I was very pleased with how sturdy the ladder is when using it, there is no wobble at all, just a very confidense inspiring solidarity. Quite expensive but cheaper than being laid up injured which is more likely with inferior products.
22 June 2026
Great product
Great product, well designed and very effective at taking the weight of the load
22 June 2026
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