Henchman Ltd Reviews 5,187

Great product, delivered quickly.

Great product good communication

DX Delivery failed to deliver to the correct address - they delivered next door instead. This was for me a high-value delivery. Fortunately I have an honest neighbour. I believe I was in at the time, so no excuse and also they did not leave a card in my letterbox, so looks like they made an error. Also DX give an all day delivery time rather than a 2 hour slot. Suggest you replace DX with DPD or DHL who are just better.

Excellent communication, item delivered on time but left unattended and unsecured at the front of the property. Not a problem in our neighbourhood, and to be fair it was left in view of our doorbell camera, but would have been great to have them left behind the gate or something.

The ladder was delivered on time, and it is a brilliant piece of equipment to reach awkward corners of my overgrown hedges. Having its own tripod revolutionises where I can place the ladder safely. It is also remarkably lightweight for its size. I like the way it looks like a min Eiffel Tower as well!

Very sturdy yet light and easy to move. Delivered promptly following order

Great product and flawless service

Very fast delivery of an excellent product.

We are delighted the quality of the ladder and so pleased we have purchased it at last. We have looked at this online many times and wished we had bought it earlier. It’s a truly great product.Light, flexible and safe at heights.

Delivery was very good we were kept informed on the progress of our order.

Great service from making an initial enquiry to receiving our ladder. We are really pleased with it - it is so stable and designed so well. We now feel confident to tackle jobs higher up which is great.

Amazing! What a product, within 1 day transformed how we worked in the garden. Should have bought it years ago. Delivery driver was also great.

Great customer service, easy ordering and rapid delivery of a quality product. What more could you ask for?

Phoned the company for product advice and delivery options, they were very helpful enabling me to make an informed decision. The legs are easy to adjust for uneven ground. This is a very safe and comfortable ladder for pruning trees..

The 10 foot ladder I bought is superb, and I wish I had got one decades ago. It's also much lighter than I expected. Delivery not so good. First ladder was damaged, and I wasn't told. Second one was sent out to arrive when I was away. The window for delivery is very long, and there is no direct way to contact DX. But all's well that ends well, and I am looking forward to doing jobs much more safely than I have done for too long.

Excellent service, product is fantastic, quality is top drawer . Delivered on time, well packaged, communication excellent . Shame more companies aren’t like this, well done Henchman

Promptly delivered and does what it says on the tin

Great service and an excellent product. Should make working at heights a much safer and easier task.

Excellent kit. Just as advertised.

Easy company to deal with, slight problem with delivery, dealt with quickly and efficiently, would definitely recommend this company.