The ladder arrived within 3 days, easy to unpack and of such high quality. Instruction manual excellent with safety checklist. Wisteria already cut back, plums picked from atop trees previously o... See more
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Review summary
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Reviews shaping this summary
What a delight to work with Henchman again after about 15 years! The sales person was called James at the Great Yorkshire Show July 2026. He was very customer focused, clearly had extensive knowledge... See more
Info great on website, ordering process easy, and delivered on time. I bought the 3m pro tripod for professional use, having not used adjustable tripods before. They are expensive but very happy... See more
Henchman ladder arrived in good condition thanks to protective packaging. I used it for the first time today and, basically, it did what it was supposed to do. Safe, secure and easy to adjust for un... See more
Company details
Written by the company
We have a range of unique quality garden products, allowing you to work safely in your garden. All our platforms ladders and tripod ladders enable you to work safely at height on the most uneven and difficult terrain. Our ladders are designed to keep you safe while working on uneven ground. We have been in the ladder business for 26 years and have a 5 Star Trustpilot rating from our 20 000 customers. We’d love to hear more about you: Why not take a second to tell us about your experiences with our products or how you’ve overcome some difficult jobs around the garden using our products! And don’t forget to Like and Share our Facebook page. Thanks, The Henchman Team.
Contact info
Unit 10 Snarlton Farm, SN12 7QP, Melksham, United Kingdom
- 03333444229
- info@henchman.co.uk
- www.henchman.co.uk
4.8
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Quick delivery and great ladder.
21 July 2026
Easy to order on the website
Easy to order on the website, and the ladder was delivered on the day specified.
20 July 2026
Good quality product
Quick delivery,helpful driver. Product does exactly what it says on the ads. Good quality product.
29 June 2026
Nice light ladder,
Needed a lighter ladder as me old ladder is too big. Really impressived with how light the 10ft ladder is
20 July 2026
My husband is a gardener and always…
My husband is a gardener and always worried about his safety. I bought him this ladder and I think he's found a new love of his life.
The tripod means no damaged plants, its super secure, and he absolutely loves it.
29 June 2026
Five stars.
20 July 2026
Henchman tripod ladder
I run a small gardening business and have been looking for a while at suitable ladders to use.
Bought a 8ft adjustable tripod ladder from Henchman, wow what a game changer! It’s a brilliant bit of kit.
Very well made, lightweight, fully adjustable and very very safe to use.
I don’t normally write reviews, but this deserves a good one!
Highly recommend.
29 July 2026
Unprompted review
Product great but delivered to the wrong address
Product great. But delivered to the wrong address
20 July 2026
Very speedy delivery
Very speedy delivery, good comms. Ladder itself feels very safe and stable, just right for sloping garden.
20 July 2026
no issues with ordering or delivery and…
no issues with ordering or delivery and product is very good
20 July 2026
Quick delivery & amazing product
Quick delivery & amazing product! Would highly recommend. 👍
20 July 2026
Stability is key!
I have used my Henchman a couple of times. It helps to provide a high level of confidence when working on your own outdoors.
Give very careful consideration to the height you require, I should have gone for the next size up, but was swayed by restricted storage availability.
Delivery and packaging were of a very high standard.
22 June 2026
everything was very easy and comfortable
17 June 2026
Delivery as annouced
10 June 2026
Great product!
Fast delivery, good communication and great product. Couldn't be happier with the ladder. Will definitely be buying another in a different size.
17 June 2026
Great product. Ideal for a sloping garden.
Great product, Seems safe and easy to use and well made. Suits my sloping garden.
16 July 2026
These step ladders are very bulky, you need to consider storage prior to purchase.
Purchased from a show stand where staff were very knowledgeable and encouraged trial on exhibits which I found particularly helpful.
17 July 2026
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