Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... See more
Company replied
Jason and Paul were simply the best. Their attention to detail was second to none and their workmanship was truly exceptional. Every part of the job was completed with care, precision and genuine prid... See more
Company replied
Jason and Eric were both friendly, professional, informative, helpful and very respectful, they did an amazing job, we are really happy with their work, it looks great. They cleaned up behind themsel... See more
Company replied
Company details
Written by the company
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Contact info
Wyatt House, Wyatt Way, IP24 1HB, Thetford, United Kingdom
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4.9
Excellent
545 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great Service and Amazing product and…
Great Service and Amazing product and competitive price, Declan has amazing Customer Relationship Management Skills. 100% recommend the company and its products.
15 June 2026
Unprompted review
Reply from Furncare
Thanks Chirag - we really appreciate your kind words and recommendation. Your feedback means a lot to the team, and we’re pleased to continue supporting you!
Bogusz provided an excellent delivery…
Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. He helped by taking all chairs to the first floor and neatly placing the wardrobes out of the way ready for the correct rooms. He was warm, smiley, professional, and nothing was too much trouble.
19 May 2026
Unprompted review
Reply from Furncare
Thank you for the lovely feedback, Clare! We’re so pleased to hear Bogusz made the delivery such a positive experience and helped get everything organised smoothly. We’ll be sure to pass your kind words on to him.
Furniture delivery excelent!
On the 13th of May we had a furniture delivery here at our care home, the loveliest drivers Bogus and R.V. (hopefully i got it right). If an option of 100 stars would be available they will definitely get it. Best delivery, information on how to care for the furniture, really friendly and respectful people. 100% recommend.
Furncare you have the best 2 drivers!!!
PS: They did hand me a card with a QR code for the feedback but it did not scan, so i searched on google to leave a feedback.
13 May 2026
Unprompted review
Reply from Furncare
Hello Beatrice, thank you so much for the wonderful review! We’re delighted to hear you had such a positive delivery experience and found the advice helpful.
Thank you also for making the effort to leave a review despite the QR code issue - we really appreciate it.
the service was good
7 May 2026
Unprompted review
Reply from Furncare
Hi Jack, that's so good to hear - thank you for the positive review!
Reply from Furncare
Hi Jyoti, thank you for the lovely review - that's great to hear!
Amazing drivers
The drivers Hervé and Boguz were incredibly helpful, and so cheerful that it made what could have been stressful, very pleasant. Thank you
29 April 2026
Unprompted review
Reply from Furncare
Thank you for your lovely feedback! We’re so pleased to hear the team made the whole experience feel easy and pleasant. That’s exactly the kind of service we aim for - we really appreciate your positive review!
Boguz and RV came to deliver a wardrobe
Boguz and RV came to deliver a wardrobe and some draws for us. The wardrobe could not get up the stairs so they disassembled it all and rebuilt it in the room. They were a massive help and very positive and seemed happy to help any way they could. Amazing service.
29 April 2026
Unprompted review
Reply from Furncare
Thank you for the great feedback! We’re really pleased to hear the team were able to find a solution and get everything set up despite the challenges. It’s great to know they made the experience a positive one - we truly appreciate your kind review.
Reply from Furncare
Hello, thanks for the positive review! We will be sure to pass your feedback on to David and Thomas.
Reply from Furncare
Hey Jim, that's great to hear. Thank you for the positive review!
Great service and arrived on time 👌🏻
23 April 2026
Unprompted review
Reply from Furncare
Thanks for the positive review Harj, that's great to hear!
Delivery Driver
Delivery Driver - Ian was very helpful and friendly. Thank you
23 April 2026
Unprompted review
Reply from Furncare
Hello Nicola, thank you for the lovely review - we will be sure to pass on your feedback to Ian!
The guys that delivered the furniture…
The guys that delivered the furniture were absolutely excellent and went above and beyond. They were called Jayson and Kristoff and honestly couldn’t have done more to help with the deliver.
22 April 2026
Unprompted review
Reply from Furncare
Thank you for the fantastic feedback!
We’re delighted to hear the team went above and beyond and made such a positive impression. We’ll be sure to pass your kind comments on to Jayson and Kristoff.
Good delivery service could benefit…
Good delivery service could benefit from more specific time slots even 2/3 hour range but always helpful and happy Lucas and RV where lovely and worked fast
22 April 2026
Unprompted review
Reply from Furncare
Thank you for your helpful feedback, Ged, and the positive review!
We’re very pleased to hear you were happy with the delivery service and that everything went smoothly. We also appreciate your suggestion around more specific time slots and will take this on board as we continue to improve.
Excellent service
Excellent service , very professional and extremely helpful a credit to your company Jason and Sean
13 April 2026
Unprompted review
Reply from Furncare
Hello David, thank you for your kind review! We’re so pleased to hear the service was professional and extremely helpful. We’ll be sure to pass your feedback on to the team.
Reply from Furncare
Hello Kelly, thank you so much for the positive review - that's great to hear!
Jayson and Charlie the delivery guys…
Jayson and Charlie the delivery guys were very friendly and cheerful, they assisted us by building the furniture nothing was too much. Thank you
9 April 2026
Unprompted review
Reply from Furncare
Hi Sam, thank you for your kind review! We’re delighted to hear everything went smoothly and that the service was polite, efficient and helpful throughout. We really appreciate your feedback.
Delivery of our furniture
Delivery of our furniture. Both Furncare employees Zyd and Denas were exceptional. Polite, efficient, helpful nothing was too mich bother. Well done!
9 April 2026
Unprompted review
Reply from Furncare
Hello Karen, thank you for your lovely feedback! It's so good to hear the team were friendly and cheerful, and that they went the extra mile to help with the setup. Much appreciated!
Excellent delivery experience from…
Excellent delivery experience from Gareth and Eryk can’t fault it many thanks will order again in future
9 April 2026
Unprompted review
Reply from Furncare
Hello, thank you for the great review! We’re so pleased to hear you had an excellent delivery experience. We really appreciate your support and look forward to your next order!
Thomas and David did a fabulous job…
Thomas and David did a fabulous job with delivering a bed do one of our residents! The bed was not a suitable for us however thy tried their very best and were kind and attentive!
30 March 2026
Unprompted review
Reply from Furncare
Hello Regan, thank you for your kind feedback! We’re really pleased to hear Thomas and David took great care and did their best to help, even though the bed wasn’t quite suitable. We’ll be sure to pass your comments on to them.
Guys were cheerful
Guys were cheerful, helpful and very patient
Alexander Bogusz and son
30 March 2026
Unprompted review
Reply from Furncare
Hi Chris, thank you for your lovely review! We’re glad to hear the team were cheerful, patient and helpful throughout - we really appreciate your feedback.
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