After a misunderstanding about shipping costs. (I didn't realise the charge was per 25kg) eFix met me half way on the extra cost. Very fair and equitable.
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See what reviewers are saying
Struggling on my laptop to make a small purchase online costing under £5 (ex. p.&p.), their representative responded to my phone call for help by immediately offering to post the items to me for free... See more
I've been a customer of efix.uk for quite some time now and I've always received first class customer service along with very quick dispatch and delivery time's. Price's throughout their website are a... See more
Even though wrong item sent the response and speed of the correct item being sent was second to none , great company with the customer first
Company details
- Hardware Store
- Cleaning Products Supplier
- Hardware Accessories Store
- Pneumatic Tools Supplier
- Tool Store
- Tool Wholesaler
Written by the company
The UK's Leading Wholesale Distributor. Having processed over 15,000 orders over the course of our first 18 months of trading online, eFix has embedded dedicated, honest and fair customer service at the core of our professional beliefs. We work on mutual respect to ensure 100% satisfaction with our order and supply process, meaning your entire eFix customer service experience should be the absolute best it can be. We look forward to dealing with you soon.
Contact info
eFix UK The Tile Warehouse, 21 Neptune Enterprise Centre, Neptune Street , CH41 3QT, Birkenhead, United Kingdom
- 0333 340 3349
- sales@efix.uk
- efix.uk
Great condition sound guy gave me 2…
Great condition sound guy gave me 2 quid off cause I didn’t have it
11 February 2025
Unprompted review
Very fair and equitable.
After a misunderstanding about shipping costs. (I didn't realise the charge was per 25kg) eFix met me half way on the extra cost. Very fair and equitable.
29 January 2025
Quick Delivery well packaged
29 January 2025
Arrived on time quality product
Arrived on time quality product. Great communications. Value for money
29 January 2025
Extremely fast delivery
Ordered late afternoon, delivered next morning. Even had a call to tell me item despatched. Also the cheapest in the country for the item I bought. Top class service.
27 January 2025
Very efficient service.
27 January 2025
Even though wrong item sent the…
Even though wrong item sent the response and speed of the correct item being sent was second to none , great company with the customer first
27 January 2025
TOP NOTCH.
Absolutely top notch and very helpful, Harry is and absolute diamond and i would highly recommend them.
24 January 2025
Unprompted review
Spray Paint Order
I have been using this company for about a year for my spray paint. They have a great choice of colours at great prices. I order at least 6 at a time as the delivery costs are the same for one or multiple items. This has to be, without doubt, the best company I have ever dealt with. I once ordered 2 tins of a colour when I only wanted 1 but I wanted 2 of black and I'd only ordered 1.... My email was replied to straight away and my order immediately amended. Another time my money was taken but no order generated. It was immediately rectified upon contact. My latest order gave me a message saying "internal server error try again later", which I did but then ended up with 2 orders..... Another email which was replied to immediately acknowledging cancellation of 1 of the orders and an immediate refund.... Order was delivered the next day too..... Can't praise them enough. Buy with confidence and in the event that something goes wrong they will rectify immediately. Keep up the good work efix x
6 January 2025
Excellent all round service.
Straightforward ordering - very good price and fast delivery - excellent customer communication.
28 November 2024
Letter plate purchase
Letter plate purchase. Harry was very helpful. Great product and fast delivery
26 November 2024
Great communication and service…
Great communication and service from Harry. Thank you, highly recommended.
24 October 2024
Unprompted review
Always a great service from these…
Always a great service from these people. Have used the for quite a few years now and fab company to do business with
30 September 2024
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