Ah yes, my 'experience' ~ I paid some 'money' and my things were delivered in good order and quite rapidly. That, surely would be enough? I still don't fully innerstand why millennialists and mercan... See more
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See what reviewers are saying
I've never used Toolsy before, but they appeared to offer the best price for the Hills Dryer and delivery was prompt. I would take 1 star for the packaging - this isn't an easy item to pack, but the e... See more
Ordered late in day, but packaged and passed on to courier resulting in delivered early the next day with an email stating a one hour slot. This was a lot faster than the website quoted 3 - 5 day... See more
Good people, wanted to swap out a lock and i bought the wrong version, they were able to no problem, would definitely buy from again
Company details
- Tool Store
- Building Materials Supplier
- Construction Equipment Supplier
- Drilling Equipment Supplier
- Equipment Supplier
- Hardware Store
About Toolsy
Written by the company
Toolsy is an online retailer of Power Tools, Hand Tools, Hardware and more.
We provide same day despatch and fast delivery on over 30,000 products and 280 brands – shop online with Toolsy today.
We provide same day despatch and fast delivery on over 30,000 products and 280 brands – shop online with Toolsy today.
Contact info
Toolsy, Yew Tree Farm, Sealand Road, Chester, CH1 6BS, Chester, United Kingdom
- sales@toolsy.co.uk
- toolsy.co.uk
Excellent service delivery as informed…
Excellent service delivery as informed good product
18 February 2025
My order still hasn't arrived the…
My order still hasn't arrived the delivery company made two attempts to deliver my order which I didn't receive no notification of original delivery day or re attempted delivery so when I realised
I logged onto the delivery company site to rebook a delivery. which I did then on the day it was ment to be redelivered I tried to track this item on the site and then told me to contact the retailer however I've also tried contacting toolsys customer service on there site got no reply and also have sent them an email still no reply so if the customer service is this bad and none existence like other reviews have said about this company not happy and don't feel confident spending my money here again
11 February 2025
No problems
Good people, wanted to swap out a lock and i bought the wrong version, they were able to no problem, would definitely buy from again
24 January 2025
Very pleased with my purchase.
Very pleased with my purchase and price, Courier let me down having delivered to the wrong address, but all is well.
Kind Regards Bernie
21 January 2025
Reply from Toolsy
Hi Bernard, thanks very much for the great review, is much appricated.
Reply from Toolsy
Apologies that on this occasion we were unable to meet our usual delivery turnaround, most deliveries are successfully made within 1-2 working days, but occasionally things can go wrong. Apologies again.
Good received in a timely manner
Good received in a timely manner. However, I have asked for an invoice to be emailed over several times, but have had not response.
Poor customer services.
8 January 2025
Reply from Toolsy
Apologies you did not receive a VAT invoice - this has now been sent and website updated to allow you to download a VAT invoice when placing your order. Apologies again.
You did what you said you would do.
14 January 2025
Reply from Toolsy
Thanks very much for the positive review.
Reply from Toolsy
Thanks very much for the positive review.
no any contact information with this company
parcel stuck in dhl without any information. Try contact with seller for week no any answer for messages and also no any telephone contact available. Never delivered never answer. Avoid
13 January 2025
Reply from Toolsy
Apologies for the delays with our carrier. This is not typical of our or their usual service. I have processed you a full refund on this item.
Excellent service
Super easy to order, excellent high quality item, arrived very quick, and best price I could find!
13 January 2025
Reply from Toolsy
Thanks very much for the positive review.
Ultra quick delivery
Ultra quick delivery. Haven’t tried the pressure washer yet, but impressed so far. A great deal compared to other retailers.
8 January 2025
Reply from Toolsy
Thanks very much for the positive review.
Reply from Toolsy
Thanks very much for the positive review.
Reply from Toolsy
Thanks very much for the positive review.
Fast postage hassle free purchase…
Fast postage hassle free purchase keenly priced will buy from again
Thankyou
S rowe
6 January 2025
Reply from Toolsy
Thanks very much for the positive review.
Reply from Toolsy
Thanks very much for the positive review.
Complete lack of after sales service
Ordered 3 items from Toolsy . 2 were absolutely perfect but one wasn’t suitable. Their return service doesn’t work , they don’t respond to e mails and have no phone number listed. I hope Im wrong but sadly this has all the hallmarks of a business struggling for cashflow who therefore doesn’t want to take returns. I’d be very wary about ordering from this site
3 January 2025
Unprompted review
Excellent seller.
3 December 2024
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