The ring we bought had to be returned because it was not suitable for an arthritic, swollen knuckle. We are grateful that it was possible to replace it with other items of similar value, although the... See more
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Perhaps you have noticed an F.Hinds on one of many high streets and shopping centres across England, Scotland and Wales - and we hope we have had the pleasure of serving you in one of our 120 jewellery stores. 2024 saw us crowned "Retail Team of the Year" at the UK Jewellery Awards, and we're proud to say that our independent, family owned and run jewellers is celebrating its 170th birthday in 2026.
Contact info
24 Park Road, UB8 1NH, Uxbridge, United Kingdom
- 01895201000
- www.fhinds.co.uk
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Amazing customer service
Amazing customer service, very friendly and helpful
Very welcoming staff and effective…
Very welcoming staff and effective service regarding battery replacement and re-seal…. Perfect
Excellent service had a baby took care…
Excellent service had a baby took care of me very well xxx
Excellent Staff and Service
Always have had great service at Hinds in Crystal Peaks and would recommend to anyone. The staff are consistently helpful and friendly. Nothing is too much trouble for them.
Amazing 10/10
I have to say that I have NEVER had a bad experience in the letchworth branch.
The staff really are so helpful, nothing is to much trouble. I NEVER use any other shop to deal with my watches. A whole magnificent 10/10
Helpful staff and quick service
Helpful staff and quick service. Given some good advice on item care.
Staff at Staines were absolutely…
Staff at Staines were absolutely brilliant
The lady who severed me did everything…
The lady who severed me did everything I asked her and also knew exactly what I wanted and wasn't rude or rushing very good
Kind and patient staff,both times ive…
Kind and patient staff,both times ive been in there,with someone who can't choose very easily. 5 ⭐️for bototh ladies each time. Thank you foryour help😊
A lovely lady who was so friendly and…
A lovely lady who was so friendly and explained things clearly. Great service.
Good service
Got help choosing what I eventually purchased. Accommodated my order and put it all together for me. All in all very positive. Only negative is I spent more then I wanted. I suppose thats credit to your staff.
Bad jewellery
Bought a ring in March 26 worn it twice and the stone fell out of the setting after managing to find the stone I returned to the store in June 26 it was sent away for repair when to store yesterday after hearing nothing from them I was told that if I waned the ring back I would have to pay £49 as apparently I have broken the claw that held the stone after a heated exchange with a very rude man I left the shop £179 out of pocket and no ring
Funny enough the same thing happens to me about 7 years ago when a diamond feel out of a ring I had purchased
Bad service bad jewellery avoid is my opinion
Excellent experience
Great experience was really due to the staff. A young man and a woman who both helped. Brought the cufflink stock they didn’t have out on display to let me choose from whole range. Offered gift wrapping. Totally excellent service and had a great experience selecting a Christmas present last December also. Will always be my first stop for jewellery.
The lady who served me was very…
The lady who served me was very friendly and helpful, she explained what 'Gold bonded silver' was and helped me with my purchase for my 84 year old Mum.
Fantastic customer service
Customer service staff was knowledgeable and very helpful.
Great staff & service
Staff were very pleasant and helpful. Able to change my watch battery immediately.
I was greeted as i entered and the…
I was greeted as i entered and the woman who was assisting my in finding a specific watch was very polite and happy to help
Wonderful, honest service!
Popped in to have a new watch battery fitted. Brilliant service, even found that I had previously purchased a lifetime warranty for the battery in the watch so new one fitted… no charge.
Thank you!
Happy Experience
Every visit since my initial issue regarding a faulty earring has been so warm and friendly and today no exception. Happy to shop there again.
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