The ring we bought had to be returned because it was not suitable for an arthritic, swollen knuckle. We are grateful that it was possible to replace it with other items of similar value, although the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Perhaps you have noticed an F.Hinds on one of many high streets and shopping centres across England, Scotland and Wales - and we hope we have had the pleasure of serving you in one of our 120 jewellery stores. 2024 saw us crowned "Retail Team of the Year" at the UK Jewellery Awards, and we're proud to say that our independent, family owned and run jewellers is celebrating its 170th birthday in 2026.
Contact info
24 Park Road, UB8 1NH, Uxbridge, United Kingdom
- 01895201000
- www.fhinds.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Acknowledged as soon as I entered
Acknowledged as soon as I entered, very quickly & professionally attended to, all done with a genuine smile, I’m very happy customer.
6 year old’s ear piercing
I took my 6 year old daughter to have her ears pierced at the Swindon branch. Chris was so lovely and took his time to explain everything thoroughly and put my daughter completely at ease. It didn’t feel rushed or pressured at any point. No tears just smiles. Thoroughly recommend ❤️
Very friendly service
Excellent service quickly delivered…
Excellent service quickly delivered both staff members write very polite and very friendly, excellent customer service
Great customer service
The salesman was lovely. He was great as his job and really kind and professional.
Quick cheap and helpful
Quick cheap and helpful. I knew exactly what I wanted, the lady put her hand to it instantly. It fitted perfectly as a bonus. No pressure at all. Perfect purchase
Very helpful well informed assistant
Great customer service
Great customer service. Bought a lovely watch at a great price and the assistant adjusted the metal strap so it fits perfectly while we waited.
The lady who served me was so kind and…
The lady who served me was so kind and welcoming. She wasn't feeling her best but she still was very friendly, professional and warm.
She attended to my order really quickly and I thought I'm going to come here again for my jewellery.
Service was great and the other staff were also very helpful
Very Helpful with helping us choose our…
Very Helpful with helping us choose our wedding rings. Explained all the options which made it stress free, enjoyable hour!
Very pleasant staff and job completed…
Very pleasant staff and job completed efficiently
Super friendly gentleman assistant
Super friendly gentleman assistant. Nothing too much trouble. Went in for 1 pair of earrings came out with 3 xx
Very helpful staff
Very helpful staff. Helped me find exactly what I was looking for ⭐️⭐️⭐️⭐️🌟
Perfect attitude and service
Perfect - the young lad approached with confidence and was entirely helpful from start to finish, had a lovely manner, and the gentleman working with him also most pleasant. Walked out with the battery replaced and links altered so I can wear my wristwatch again. Many thanks, and I know where to come next time.
Lady behind the counter provided…
Lady behind the counter provided excellent customer service, she was very helpful and friendly. Would definitely recommend.
Quick and efficient service
Quick and efficient service. Very nice friendly staff
Amazing service
As usual the staff were polite and fixed my necklace whilst I waited. The price was reasonable and the repair done perfectly. This is the best jewellers around.
Rubbish store
The reason i have given one star is i was looking for a signet ring that was like my one i bought when i was younger when i went in to the shop pointed out the one the assistant asked my ring size i wasn't sure so she checked the ring in the shop was too small they then said one to be ordered in the assistant went to check came back and said sorry it can't be ordered in due to the price which was £19.99 i would have to buy something over £25 which i found was ridiculous that means if you want any ring that is not to expensive unfortunately fhinds won't order it due to price if that's the case then why haven't they got those rings of different sizes in the store i vowed to never go back even though i have saw rings that i would like and these ones are one hundred pounds i will take my business to an other jewellery store that would be happy to have my money what ever the price
Customer service and overall nice…
Customer service and overall nice experince. I had ear piercing done,
Lady was informative and brilliant.
Sittingbourne branch.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








