Chisholm Hunter Reviews 8,754

I’ve been a returning customer for both watches and jewellery, with the most recent purchase being an engagement ring. Every time, I am blown away with the quality of the products and the cu... See more

After purchasing a Seiko Speedtimer Youngtimer Online I realised afterwards I had purchased the model with a white dial instead of the mint. Customer Service were fantastic providing options on eithe... See more

I made the mistake of buying my wife a ring the same size as her wedding ring but for her other hand. I was wrong with the sizing so had to make a return and exchange for a size bigger. Chisholm Hunte... See more

Whilst shopping in bluewater was Having a look for an engagement ring for partner. Member of staff name Chris said if you need any help . Went in shop and can Honestly say he’s a credit for the compa... See more

Easy to view website. Easy to order. Upon ordering ( I made the mistake of not counting the weekend, obviously this isn’t I believe part of the delivery time frame . We all need some down time for su... See more

I would like to thank the staff at the Warrington branch of Chisholm Hunter (especially Paula) for their excellent service and the lengths they went to to ensure I got the ring that I wanted which was... See more

Bluewater store. Team are super. All have been helpful and knowledgeable. Would come back again for sure. The best jewellers and the team really know how to make an experience. (And I have bought in... See more

I bought a Longines watch from Amelia who was very professional and knowledgable. I was unsure on the watch I came to see, Amelia was able to show me alternatives with their various features, in fact... See more

Welcoming staff EspeciallyMary and Ruth. Item I wanted was not in stock, they called head office and checked other stores to no avail. We had a lovely chat to Ruth, just as we were about to leave... See more

Excellent customer service. Had an issue with discount code and Alex sorted it for me straight away. Was kept informed every step of the way. Came beautifully packaged. Highly highly recommend.

The whole team at Princes Street made the experience truly memorable . They are welcoming , very knowledgeable and make you feel special as the customer . Huge thanks and especially to John

Good selection of watches. Easy to navigate website. Kept up to date regarding delivery. Extremely happy with my watch. Great service overall. I’ve seen another I want to buy.

Was thinking about buying a Tudor Ladies watch so as I was in central Edinburgh I dropped into the Princes Street store and met Simon, General Manager. Although this store does not currently stock Tu... See more

Very prompt fast service and good quality jewellery. Just an observation bit a gift bag - which could be added at checkout would be the finishing touch.

Father in law put in a watch for repair in Glasgow Fort branch, had to pay £40 as a deposit. The watch was returned 12 weeks later with nothing been done to it and he got charged £40 for the... See more

Bought a nice watch from them recently and it was delivered very quickly in proper sturdy packaging which is obviously essential for this kind of purchase. Will use again, recommended Nick

Made a purchase online on Saturday, expected item to arrive next day delivery on Tuesday. However after emailing them twice with no response. Phoned them they were going to phone back that didn’t... See more

Ordering on line was quite easy after speaking to a customer service agent. I am very pleased with my purchase of an Aqua Marine and diamond necklace which is so exquisite. Thank you

Myself and my Fiancé purchased our wedding bands. Staff were very helpful and informative! The whole experience felt very comfortable and easy. We left extremely happy.

Basically accused me of lying about the watch I purchased having arrived out of its case and bits strewn around the box. Shoddy service and frankly insulting. I didn’t fancy paying to return the item... See more

Your team resolve an issue with my purchase efficiently and promptly via online chat. Delivery was really next even though I ordered around the cut off time for next day delivery. Great product.

I was looking for something specific to replace a lost item. You had it. I placed the online order and it was delivered safely and securely, and I was kept up to date on the progress of the order thro... See more

Chisholm Hunter definitely deserve 5 stars ! We received our packet quickly very securely and beautifully packaged . Thank you for your care and expertise !

Alessandra was so helpful and reassuring when I spoke to her. Following up with an email and another return phone call. She was excellent.

As I wasn't sure what exactly I was looking for, Ellen was patient and very helpful. I'm registered blind and she described my purchase perfectly

Great service. No pressure, gave us time to think.Came away with a ring in addition to our original objective of necklace and earrings.

We were looking for wedding rings, this was the second jewellers we tried and the experience was so much better! Kenzie was so helpful, friendly and knowledgable, he is a credit to the store!

Ordered online and was delivered promptly.. packaged well and labled fragile. Customer service very helpful. Will definitely buy from them again.

Fabulous good old fashioned service, great, easy to use website and choice. Found exactly what I was looking for at a fabulous price and quick delivery. Perfect!

We were made to feel very welcome by the staff especially Amilia in the Golden Square Warrington store. Amilia was very helpful and knowledgeable.

Excellent service and watch I purchased during deal period very good value. Delivered sucurly and packaged well. Thanks Chisolm I love my item

Took my IWC watch in to be serviced which involves sending it back to IWC. No communication. No chasing up what was going on for me. The only time I was informed of anything was when I called to chase... See more

Absolutely great customer service - the item I ordered did not fit my husband. There was no quibble just a quick straightforward return and refund.

My package was delivered to the wrong address that gave me significant amount of anxiety especially because the post man forged my signature and provided it as evidence that I received a package worth... See more

Alex was excellent from start to finish in helping me purchase my Grand Seiko SBGE257. This is now the second high-end watch I have bought from Chisholm Hunter and I will back.

Sales advisor was very helpful and knowledgeable. Assisted us in our choice of wedding rings with great enthusiasm

Great watch good price delivered promptly. Updates On everything.As a jeweller I highly recommend this company and would purchase other items.

Thoroughly satisfied with their excellent customer service. Buying matching rings which were competitively priced. Thank you for making it a memorable morning at the shop in Argyll Arcade in Glasgow.... See more

Great service my watch was in stock being a limited edition, recorded delivery ,turned up when they said it would. I am very happy

I had a wonderful experience at this jewelry store. I was very satisfied and happy with the assistance I received from Esther. She was incredibly helpful, professional, and attentive throughout the en... See more

My purchase was great value being much cheaper than anywhere else. Delivery was very quick with the item being dispatched almost immediately.

The store staff were very professional and while there was a delay in the Click and collect item arriving at store the staff I store were very helpful while looking to get me an update.

Having bought a pair of tanzanite earrings on line for my wife's birthday they were delivered with faulty backs. I took them to the local Chisholm Hunter store in Bromley and they undertook to sort... See more

Ordered a Tag Heuer E5 Connected Watch. Was supposed to be next day delivery. Ordered on a weekend so expected it to be here Tuesday. Arrived Wednesday. Not the end of the world, but ann... See more

Everything went wrong. From the start no order confirmation I repeatedly cad to call for updates, wrong tracking details said it was delivered and it wasn’t! Asked for a quote, nothing! Was s... See more

Friendly welcoming, knowledgeable staff. They were patient and happy to let me try on numerous rings.

Great service with quick delivery. Ring was exactly what we wanted and due to sale price, great value money. Easy to order. Excellent. 10/10

Bracelet has been delivered on time. However, when I received the item, it was not as described on the website. I have returned the item and it was around £14 to return. Even though they have received... See more

Thank you so much for the beautiful ring. I would recommend this company to anyone so thank you and a shout out to Alex for all his help. Regards Sandra

Love my new Watch, it arrived super fast and when i had a question they answered very quickly. Would definitely use again

I visited this store at lakeside Monday 9th March to look at some wedding rings. At first the young assistant seemed helpful enough. Then another one came along and immediately I felt intimida... See more

Excellent service. I had a voucher that wasn't recognised at checkout. The online chat sorted this out no problem.

My ring was spectacularly packaged and absolutely stunning. My fiancé absolutely loved it. It came very quickly. Very satisfied