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USED LTD Reviews 

89
•
TrustScore 3.5 out of 5

3.6

Car Dealer
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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is extremely polite, welcoming, and completely non-pushy during the entire vehicle browsing and purchasing journey. Many buyers truly appreciate the straightforward transaction procedure, discovering great value alongside a remarkably wide selection of available cars on site. However, some customers also noted serious mechanical faults developing shortly after taking ownership, including unexpected engine breakdowns and sudden gearbox failures. Other people consistently experienced frustrating issues with vehicle reliability, poor communication from the dealership, and entirely unhelpful support when attempting to resolve post-purchase problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many customers expressing satisfaction and praising... See more

Service

Customers had ambiguous experiences with service, as reviewers expressed deeply divided opinions regarding... See more

Staff

Reviewers express strong satisfaction regarding the staff, frequently highlighting that team members are very... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers describe the staff... See more

Quality

Users describe negative interactions with quality, expressing deep frustration over receiving vehicles with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They are not the best, but they are not the worst. I chose to buy online and have the car delivered. So my fault some bodywork not perfect but the cars 10years and big mileage. But it was delivered q... See more

Rated 5 out of 5 stars

Great company . They made the transaction nice and easy . Very friendly polite staff and very nice selection of cars . Pleased with the BMW i purchased . Highly recommend this business .

Rated 5 out of 5 stars

Great place.... They don't hassle you, they leave you to look around and if you find something you like they will then assist you. Great value cars, delivery available, and Great overall customer se... See more

Rated 5 out of 5 stars

Very professional in car sales we been second time and they were very good

Company details

  1. Car Dealer
  2. Motor Vehicle Dealer
  3. Used Car Dealer

Contact info

3.6

Average

TrustScore 3.5 out of 5

89 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.6

All reviews

(89)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

Great company . They made the transaction nice and easy . Very friendly polite staff and very nice selection of cars . Pleased with the BMW i purchased .
Highly recommend this business .

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Bought audi a6 2019 estate

Bought audi a6 2019 estate, for 13k fantastic car no issues, staff very helpful and had a smooth experience, would definitely recommend

8 April 2026
Unprompted review
Rated 5 out of 5 stars

5 star service from start to finish

We purchased our daughter first car and it was delivered same day as promised really happy with their service.we were welcomed by staff member who helped us to show the car and answer all questions he also helped to get road tax and insurance 5star service I’ve already recommended them to my friends and family

26 November 2025
Unprompted review

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