The goods were delivered quickly, but one item from the order was missing. Despite several attempts to resolve the issue, nothing happened I received a reply to my initial emails, but later there was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I don't do many reviews but I do feel these guys are worth a bit of praise. Although I am just a DIY'er and occasional customer - I have used EWI store a few times now and they've always been really h... See more
We recently used EWI Pro's silicone render on a refurbishment project and have been genuinely impressed. Solid product, easy to work with, and one we'd happily specify again.
These guys are brilliant, delivery network and lead times are spot on. Spec requests are always dealt with in a timely manner, can’t fault the service at all! Being an installer for many years of sili... See more
Company replied
Company details
Written by the company
External wall insulation company based in Chessington and Aylesbury.
Contact info
Unit 1/2 King Georges Industrial Estate, KT9 1TT, Chessington, United Kingdom
- 02033974067
- sales@ewistore.co.uk
- www.ewistore.co.uk
3.9
Great
359 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from EWI Store
Glad you like our products! Thank you for your review :)
Excellent product and a very…
Excellent product and a very professional company to deal with
27 August 2020
Unprompted review
Reply from EWI Store
Thank you Neil! Glad you like our products :)
Matt Hall....
Matt Hall....
Top lad. Matt has looked after my Company Tobrace Builders Ltd, from start to finish. Brilliant service, nothing too much trouble, great pricing, quick delivery...
Highly recommended, 5*
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Tom!
Bringing the industry into the 21st century!
These guys are brilliant, delivery network and lead times are spot on. Spec requests are always dealt with in a timely manner, can’t fault the service at all! Being an installer for many years of silicone render products EWI Pro/store have dragged the industry into the 21st century. Simon (Strata Insulated Renders Ltd)
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Simon!
Reply from EWI Store
Thank you Luke!
Good buyer experience
Good price compared to other suppliers - well the Krend products I was buying anyway.
Pickup straightforward. And someone called Agnieszka provided me with fantastic customer service! Great, clear communication.
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Jon! Glad to hear you got your products at a good price, and that Agnieska provided you with great customer service :)
Very helpful guys
Very helpful guys. Quick polite service. Not forgetting the great price
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Rachel!
Ewi store have been excellent in…whatever I ask for
Ewi store have been excellent in delivering good quality products and on time, admin are also great as they get everything sorted at the right price 👍
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Matthew!
Test samples
enquired about some thin coat silicone samples and they come the next day.
26 August 2020
Unprompted review
Reply from EWI Store
That's great to hear!
Reply from EWI Store
Thank you Paul! We are glad you like our products and customer support :)
Very good products and very helpful…
Very good products and very helpful staff
26 August 2020
Unprompted review
Reply from EWI Store
Thank you!
Top quality products for rezonabil…
Top quality products for rezonabil price
Also very helpful staff
Thanks
BUILDING & PLASTERING DIVISION
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Andrei!
EWI Silicone Paint (Brilliant White)
EWI Silicone Paint (Brilliant White)
Would definitely recommend this product, very easy to apply. Being used on existing render and new patch repairs and does look like the 1 coat will be enough. Certainly has made this 1938 Tudor house like new again.
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Nigel! We are glad you like our product :)
Mess you around never deliver when they…
Mess you around never deliver when they say , product not as good as others on the market
26 August 2020
Unprompted review
Reply from EWI Store
Hi Michael, I'm really sorry to hear that your product wasn't delivered on the estimated date. Please contact us at sales@ewistore.co.uk so we can discuss your specific case. We hope we can resolve this for you. Wish you a pleasant day.
Excellent product
Excellent product, quick turnaround and good customer service. Kept us working through lockdown as one of the very few suppliers operating.
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Grace! We are glad you like our product. It's great that we were able to help you through lock-down :)
Good service by Matt Thankyou very…
Good service by Matt Thankyou very much, they were very patient and very helpful. Thankyou
It would be nice if they had a branch in Kent.
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Matthew! We are very pleased to hear Matt was of help :)
Amazing help from the guy on the other…
Amazing help from the guy on the other end of the phone . A star would definitely use again thanks.
26 August 2020
Unprompted review
Reply from EWI Store
Thank you James!
I have used EWI for a number of years…
I have used EWI for a number of years now and ave found their products to be top drawer.
Likewise with their customer service. Nothing is too much trouble and they always do their utmost to ensure a speedy delivery.
Great work all round!
26 August 2020
Unprompted review
Reply from EWI Store
Thank you Christopher!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.