The staff are great, very professional, honest and welcoming. All of the equipment is clean, first rate and clearly signed for use. The atmosphere is very friendly, as are the great majority of cust... See more
Location
Switch location79 Taff Street, Pontypridd, CF37 4ST Cardiff, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Energie fitness in Pontypridd is by far the most friendliest gym I've been in. The staff are exceptionally friendly and from the moment you step in they make you feel extremely welcome. It's quite the... See more
I’m an international student from Sri Lanka. I love to workout in the gym and great facilities, equipments and machines around. To be honest the staff is very friendly. I don’t remember his name, so... See more
Staff are excellent, but the gym is too busy. Theres not enough equipment to satisfy the amount of people using the gym so you either have to wait, or just not finish work outs. Had to change gyms... See more
Company replied
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
79 Taff Street, Pontypridd, CF37 4ST, Cardiff, United Kingdom
4.8
Excellent
293 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pontypridd
Yes, it's a good gym and just going through a lot at a minute with my chest Losing my dad christmas time And everyone is so lovely x
12 January 2024
Good choice of classes and 30 to 45…
Good choice of classes and 30 to 45 mins duration is good. Trainers are knowledgeable and encouraging.
Have come here as the gym I usually attend is closed by an accident and am happy with it so far.
12 January 2024
Wonderful gym equipped with required…
Wonderful gym equipped with required equipments and very friendly staff..♥️
29 December 2023
Lovely gym kind friendly staff would…
Lovely gym kind friendly staff would recommend to anyone
8 December 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Whenever we went to gym always facing…
Whenever we went to gym always facing the wifi issue.
24 November 2023
Reply from Energie Fitness - Pontypridd
Hey Karan,
I hope you're well.
We're really sorry to hear there has been a continuous problem with the Wi-Fi within your énergie Fitness club. Please speak to a member of staff for an update on the situation and they will be able to assist you.
Thanks for leaving a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
I am 76 and have been made to feel…
I am 76 and have been made to feel comfortable. The atmosphere is calming and I come and go as I please. An added bonus is I feel fitter and have lost over a stone in weight since I joined. I go 3 or 4 times a
15 September 2023
Great gym
Amazing gym. Good selection of equipment to hand. Clean and tidy excellent shower facilities. Well worth a visit.
10 November 2023
I recommend for Everyone Energie…
I recommend for Everyone Energie Fitness Gym In the One best gym in wales Specially He has very experienced And very beautiful stops ♥️
27 October 2023
Friendly gym
I’ve only been a member for 3 weeks but everyone their staff and members are friendly and approachable. Staff have taken time so show the correct way of using machines etc. The classes are really fun 🤩
27 October 2023
Great gym, great staff
It's an amazing gym, all the staff are lovely, it recently added a 24 hour operation so you can go anytime and I go very late evening which is convenient, which means I don't run into any staff but I also don't run into many other people either which is ideal for me.
7 September 2023
Great Vibe!
The ambience of the gym is great and very motivating. The staff is very friendly and approachable.
7 September 2023
10/10 gym!
Really fab gym, so clean and modern! Air con is great too, never seems too busy so you can train whatever, whenever! The staff are also really friendly and approachable. The spin class on a Friday is my favourite class, really motivating and good music.
27 July 2023
Reply from Energie Fitness - Pontypridd
Thank you for your fantastic review! We are delighted to hear that you're enjoying your experience at our gym. We take great pride in maintaining a clean and modern environment, ensuring that our members have a comfortable training space.
It's wonderful to know that our staff's friendly and approachable nature has made a positive impression on you. We strive to create a welcoming atmosphere for everyone. We're thrilled that the Friday spin class has become your favourite, and we're glad that the motivation and great music make it a truly enjoyable experience.
Thank you for choosing our gym, and we look forward to continuing to provide you with an exceptional fitness journey! If you have any further feedback or suggestions, feel free to share them with us. Keep up the great work and see you soon!
I had a lovely personal trainer who…
I had a lovely personal trainer who showed me how the machines work, how many reps to do. Which part of the body they were working
6 July 2023
I am satisfied with the experience I…
I am satisfied with the experience I have acquired from my training so far with Energy fitness.
22 June 2023
first time in a gym today
first time in a gym today, absolutely amazing from the minute i walked in, got shown all the equipment & shown everything i was nervous about.
definitely happy i’ve got myself in there & a quality team of staff. 5* from me.
24 June 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.