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Energie Fitness - Pontypridd Reviews 293

TrustScore 5 out of 5

4.8

79 Taff Street, Pontypridd, CF37 4ST Cardiff, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff are great, very professional, honest and welcoming. All of the equipment is clean, first rate and clearly signed for use. The atmosphere is very friendly, as are the great majority of cust... See more

Rated 5 out of 5 stars

Energie fitness in Pontypridd is by far the most friendliest gym I've been in. The staff are exceptionally friendly and from the moment you step in they make you feel extremely welcome. It's quite the... See more

Rated 5 out of 5 stars

I’m an international student from Sri Lanka. I love to workout in the gym and great facilities, equipments and machines around. To be honest the staff is very friendly. I don’t remember his name, so... See more

Rated 2 out of 5 stars

Staff are excellent, but the gym is too busy. Theres not enough equipment to satisfy the amount of people using the gym so you either have to wait, or just not finish work outs. Had to change gyms... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 79 Taff Street, Pontypridd, CF37 4ST, Cardiff, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

293 reviews

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Rated 5 out of 5 stars

Just the vibe that I walk into almost…

Just the vibe that I walk into almost like a family 👪 aura. The best classes I've took is with helyn. The pt sessions boosted my confidence and she showed me that it's not about rushing it. It's about enjoying the process. She makes it fun aswell so it doesn't just feel like fitness isn't a barrier anymore. I used to dread getting up to goto the gym and I kept stopping and starting. However I get excited to beast myself under the instruction of Helyn. The other instructors are amazing but helyn just meets my needs emotionally and physically 💪💪💪💪🩵

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Love this Gym

Love this Gym, first one I've ever stuck with thanks to jenna of course, she was so kind and welcoming. Always helps if I need it and she makes the place feel very comfortable. She's definitely helped with my journey! Wouldn't gym anywhere else!

20 May 2023
Unprompted review
Rated 4 out of 5 stars

Welfarerilization

As for me; 😄 they've got the equipment I personally like, but I think they should provide customers with certain amount of welfare 🙂. Hopefully they'll do something about it 😉 in the nearest future
Thanks
kind regards 🤠

18 May 2023
Rated 5 out of 5 stars

New member review

I'm a new member at energie in ponty, and it's such a friendly gym. I love the vibe there and staff are so helpful to get you started off. Can't recommend them highly enough. First time I actually enjoy going to the gym.

18 May 2023
Rated 5 out of 5 stars

Fantastic Gym

What a lovely welcome from staff and members when I visited recently! The gym is so well set up, and the circuit class instructor used a variety of equipment to make a creative and fun session. There was a good sporty atmosphere - people were there to work not pose. A great mix of people of all ages. The equipment was extensive and top quality. Boxing bags, ski erg, concept 2 rowers, loads of TRX, medicine balls, sandbags, - you name it. Fab shower facilities too. If I was local I'd have joined on the spot. Will definitely go again next time I'm in the area.

10 May 2023
Unprompted review
Rated 5 out of 5 stars

The Best Gym in Pontypridd…

Energie fitness Pontypridd is genuinely the best gym I've had been to. I first joined in February 2022, after already losing 10st, to boost my physical activity but most importantly, my confidence doing it. I joined an anxious wreck absolutely terrified of the place... Shout out to Andrea & Jenna, they've been very supportive throughout my gym journey!
The staff are extremely helpful, friendly & humble.
The environment is very clean, chilled, laid back & professional. The classes are brilliant as well!
I genuinely would recommend Energie Fitness to anyone. I can't speak highly enough about the place.

8 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic gym

Fantastic gym! I was so nervous starting back after almost 10 years and illness. The staff were so amazing, put me at ease straight away and talked me through all the equipment and how to use it safely and properly. Can’t recommend enough, nothing is too much trouble for them and they are always available if u need a little help! 😊

27 April 2023
Rated 3 out of 5 stars

New member review

I have recently joined and enjoying classes but missing attending some as class with others. Would recommend. Friendly staff/Instructors.

22 March 2023
Energie Fitness - Pontypridd logo

Reply from Energie Fitness - Pontypridd

Hey there,

I hope you're well.

We're happy to hear you are satisfied with your énergie Fitness experience however, we completely appreciate that we have some steps to take to deliver the perfect fitness experience. Please feel free to speak to a member of staff and they will be more than happy to address your concerns.

Thanks for taking the time to leave a review, we really appreciate all feedback from our members.

Have a great day,
énergie Fitness Central Team

Rated 5 out of 5 stars

The atmosphere the warm welcome as you…

The atmosphere the warm welcome as you arriv,and the time the employees put in to people with disabilitys Evan anxious client they pick up on it very quickly and love seeing how much time is put in to cleanliness of the shower and toilet areas I love it there, brilliant gym and equipment I recommend to all types of people to get in ther x

3 March 2023
Rated 2 out of 5 stars

Great staff but too busy

Staff are excellent, but the gym is too busy.
Theres not enough equipment to satisfy the amount of people using the gym so you either have to wait, or just not finish work outs.
Had to change gyms in the end as I couldn't complete a workout with spending ages waiting in between

17 February 2023
Energie Fitness - Pontypridd logo

Reply from Energie Fitness - Pontypridd

Hi Tom,

I hope you're well.

Very sorry to hear that you did not enjoy your experience at énergie Fitness. We want all our gym to facilitate all of our members workout needs and it seems we have fallen short on this occasion. We hope to improve in the near future and regain your trust as a valued member.

Thanks for leaving a review, we really appreciate any feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

I’m an international student from Sri…

I’m an international student from Sri Lanka. I love to workout in the gym and great facilities, equipments and machines around. To be honest the staff is very friendly. I don’t remember his name, sorry ! Very genuine and a friendly and a pleasant person. I loved the customer service he provided towards me. I’m more than happy to recommend this gym to all my uni mates. I’m more than happy to workout there.

Cheers ! 💪🏽

6 January 2023
Rated 5 out of 5 stars

Other gyms I feel self conscious just…

Other gyms I feel self conscious just by entering... but not at engerie everyone is so welcoming, if I look at a weight machine and think I don't know how to use that there is always a member of staff to show me how highly recommended

20 November 2022

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