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Energie Fitness - Bedford Reviews 127

TrustScore 3 out of 5

3.1

Harpur Centre, Basement Unit, MK40 1TS Bedford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've been attending the classes in the morning and I'm very impressed. The service is always so pleasant—I feel welcomed every time I come in. The trainers are the absolute best! They're not only incr... See more

Company replied

Rated 1 out of 5 stars

Really poor service. At first everything seems fine as the staff are nice and the gym can be quite handy. However, I attempted to cancel my membership with them due to health reasons and they asked fo... See more

Company replied

Rated 5 out of 5 stars

JAN Hi it’s very good gym,all of main dumbbells are available from 2kg to 50 kg.it’s convience for me this is enough✌️.Very friendly staff and helpful.All facilities are tide and clean well done.Only... See more

Rated 5 out of 5 stars

This gym has the best environment you could wish for all the staff are very friendly and are willing to help you out and offer advice if needed. Louis helped my form on dumbbell bench press and not on... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Harpur Centre, Basement Unit, MK40 1TS, Bedford, United Kingdom

3.1

Average

TrustScore 3 out of 5

127 reviews

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Rated 1 out of 5 stars

The gym isn't so bad

The gym isn't so bad, but I got told off like, I'm a child for doing pads workout, they couldn't even give me a valid excuse, saying I can't do it because it's against policies but I'm only doing it with a friend, I also checked the policy nowhere does it say you can't do pads but also I asked other energie gym other than Bedford branch if it was allowed and they were more than happy with it.

1 March 2023
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hi Matty,

I hope you're well.

We're very disappointed to hear you are unhappy with the level of service you have received in your énergie gym. We aim to provide a service and environment that drives our members to reach their goals, it seems we have fallen short on this occasion and for that we sincerely apologise. We hope to vastly improve in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Hello it’s very good gym,well all main…

JAN Hi it’s very good gym,all of main dumbbells are available from 2kg to 50 kg.it’s convience for me this is enough✌️.Very friendly staff and helpful.All facilities are tide and clean well done.Only a little an issue is not enough machine I would definitely buy at least for abs and for chest do bottom chest work out and some bench which you can adjust completely down do chest press dumbbell 🎅🤞otherwise is very amazing gym!!I can highly recommend!

24 December 2022
Rated 5 out of 5 stars

Good, practical gym

This is a great gym for building and maintaining your fitness, if you want a gym with good, modern equipment but without the big muscle gym bunnies. It's clean, it's got all the equipment you need both machines and free weights, training sessions and trainers.

24 June 2022
Rated 5 out of 5 stars

I love this gym

I love this gym. All the staff are so friendly. Clean facilities and never too busy. So much freedom here without judgement. Cannot recommend highly enough.

29 April 2022
Rated 1 out of 5 stars

Charged me double!

When I decided to quit at energie fitness, so member of energie fitness didnt give me notice before I quit, so how frustrated and stress I am, because of reasons they charged double without any reason they won't let me quit when i have a job for full time! They are not nice and uncomfortable!scammed! I highly recommend to do not join at energie fitness and I had bad experiences at energie fitness! I would never go there anymore!!

11 April 2022
Unprompted review
Energie Fitness - Bedford logo

Reply from Energie Fitness - Bedford

Hey Mujakkir,

I hope you're well.

We an only apologise for the frustration caused by our cancellation process. It seems the double charge you're referring to is in relation to our 30 day cancellation policy which is stated in our Member T&C's here: https://www.energiefitness.com/content/dam/energie-fitness/consumer/faq/Membership_Terms_and_Conditions.pdf . However, if you feel this is not the case please contact your former énergie Fitness gym and they will be able to go through your account payments with you.

Thank you for taking the time to leave a review, we're always trying to improve the service we provide.

Best wishes,
énergie Fitness Central Team

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