Really easy process, Donna Hames managed our case and was very prompt with any queries we had. Everything ran really smoothly, to be honest, so smooth to the point it felt (as someone doing their fi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We used Enact Conveyancing for our recent mortgage application and they did a good job overall. While there were a few areas that could have been slightly better, the team kept things moving. I partic... See more
Company replied
Santander made switching my mortgage so easy! Their on-line tracking service is excellent - keeps you up to date at every step. Staff are really receptive and genuinely want to help. General comm... See more
Company replied
Excellent service! The portal was easiliy accessible and straight forward. Everything really clear and easy to understand, with clear instructions of what was required. The time it took to get to comp... See more
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Company details
About Enact Conveyancing
Written by the company
- 20+ years of conveyancing experience
- Available 8am until 8pm – we work around your lifestyle
- Get real-time updates online to track your sale/purchase
- Join over 2 million people who have completed their transactions with Enact
- Receive a fast, reliable and stress-free conveyancing service
Established in 2000, Enact Conveyancing has been at the forefront of the conveyancing market, working with over 2 million customers since launch. Our focus is on delivering high-quality, efficient, and innovative property and conveyancing services.
Our experienced conveyancers are passionate about the work they do and pride themselves on providing you with an outstanding, personalised service from start to finish.
Moving house can be a stressful and complex process, that is why our conveyancing team is on hand from 8:00 am to 8:00 pm Monday to Friday to help you every step of the way.
We also provide you with access to our market-leading online case tracker, allowing you to view vital information, complete paperwork, and contact your dedicated case handler through secure messaging at a time convenient to you.
Visit our website to find out how we can help you, or to get an instant conveyancing quote. Visit our website Contact us
Contact info
United Kingdom
- 0344 244 2000
- contact.us@enact.co.uk
- www.enact.co.uk
4.6
Excellent
14K reviews
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Re-mortgage handled flawlessly by Jazz
Re-mortgage handled flawlessly by Jazz. All very straight forward and hassle free. very happy with the service provided.
16 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning PAM, thank you for your excellent feedback, I'll also pass your comments onto Jazz. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Professional team
Professional team, always helpful. First time remortgage for us but the team always answered to our questions. Thank you very much for supporting us
1 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Constantin, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Santander made the conveyancing process…
Santander made the conveyancing process very easy and straightforward through Enact Conveyancing. From start to finish, everything was transparent, well organised, and simple to follow via their online portal. I also found the charges and legal fees to be competitive compared with other conveyancing services I have used previously, which was an important factor in my overall experience. I would confidently recommend Enact Conveyancing to anyone looking for support with a first-time mortgage, remortgage, buy-to-let mortgage, or similar property transaction.
30 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Jagannath Balaram, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Easy process, responsive team, would use again
Really easy process, Donna Hames managed our case and was very prompt with any queries we had. Everything ran really smoothly, to be honest, so smooth to the point it felt (as someone doing their first remortgage) that I must be missing something I needed to do, but no, come the remortgage date, everything went really smoothly!
We didn't select Enact, it was through Barclays but I would use Enact again quite happily.
30 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon James Baker, thank you for your excellent feedback, I'll also pass your comments onto Donna. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Excellent service
Excellent service
Quite helpful staff very friendly
I recommend everyone
16 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Bashir Nadeem, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Hit and miss for me
At first, everything was very slow and the portal wasn’t updated often. I found I was constantly asking for updates. I felt some staff didn’t seem to know what they were doing. However, someone called Tom seemed to take over, he’s been brilliant, regular updates and has got things moving and sorted for me. Thank you Tom, you have made me see light at the end of the tunnel!!
16 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Colette Fallon, thank you for your great feedback, I'll also pass your comments onto Tom. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Excellent service
Excellent service! Very quick and professional. My remortgage was completed within just 15 days. The whole process was smooth, and the team kept me informed throughout. I highly recommend their services to anyone looking for a fast and hassle-free remortgage. Thank you!
15 July 2026
Reply from Enact Conveyancing
Good Morning Pradip, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Really easy to deal with
Really easy to deal with, they were clear when they needed information and was really helpful when we need to ask any questions.
1 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning nicola holmes, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Excellent Service from Start to Finish
I had a great experience with Enact Conveyancing from start to finish. Everything went smoothly throughout the entire remortgage process, and the online tracker was really helpful for keeping me updated every step of the way. The staff were always supportive, responsive, and made the whole process as quick and stress-free as possible. I really appreciated all their help and would happily recommend Enact Conveyancing to anyone looking for an efficient and professional service.
29 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Balaji, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact services were good and quiet…
Enact services were good and quiet timely response for all queries also completed the Mortage transfer in time without any delays or any anomalies
I would recommend them for buying their services
Thanks
1 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Sid Guru, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Reply from Enact Conveyancing
Good Morning Ray Newland, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact we're exceptional all the way…
Enact we're exceptional all the way through our remortgaging nothing was ever too much or too many questions would definitely use them again 100%
19 June 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Ryan Birchall, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Reply from Enact Conveyancing
Good Morning Joanne, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact delaying sale of property
The land registry has raised a requisition / query on a remortgage registration, which should be straightforward to resolve if they only actioned it (remortgage completed on May 2026) and they continue to ignore this. As a result, sale / purchase of a house cannot be completed.
14 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon NSC, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Abbie
Awful
Awful - confusing, intermittent comms. Really hard to understand the process and documents. Everything is communicated in a rushed way as if we are also conveyancers who do this for a living. Portal is confusing and messy to use. Our questions were answered in confusing and indirect ways.
14 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Joe Watts, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Abbie
Case owner never responded
Was unable to make contact after they took money for searches
13 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Kanishk Sugand, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and understand you have been in contact with a colleague to discuss your concerns, if you wish to discuss this further then do not hesitate contacting Craig. Kind Regards, Abbie
Out of pocket £3000 for 2 weeks so far
They completed my mortgage a day later than it was supposed to be completed resulting in my previous lender taking a payment which I have to wait 15 days for TSB to pay me back.
In addition over 10 days later I am still waiting for £2500. On one call they said it would be via bank details and in another call they said they posted a cheque second class.
I don’t think it’s acceptable to put a cheque of someone else’s money to the value of £2500 in the post second class.
I will be raising a complaint with the FCA and with my new mortgage lender who used Enact to complete.
2 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Emma, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Abbie
Great experience
I had a fantastic experience with Enact Conveyancing throughout my remortgage process. The whole team was professional, efficient, and kept me informed every step of the way. Communication was clear and timely, and any questions I had were answered quickly, making what could have been a stressful process feel straightforward and hassle-free.
Everything was handled smoothly and completed within the expected timeframe. I really appreciated their attention to detail and the excellent level of customer service they provided. I would happily recommend Enact Conveyancing to anyone looking for a reliable and efficient conveyancing service for their remortgage. Thank you for making the process so easy!
13 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning customer, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Good communication
Good communication, a seamless transition. The app was easy enough to use even for me who is technically challenged.
3 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning celia clack, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Great experience using enact with our…
Great experience using enact with our remortgage will definitely be using them again
1 July 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Reece Pagan, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
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