The Door Store Limited Reviews 

485
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Unprofessional!!! Called up the store after purchasing a couple doors from here. The way the manager spoke to to me was appalling. I raised a simple query about a issue, which he automatically got... See more

Rated 5 out of 5 stars

The Doorstore offers a good end to end service. The initial selection of our doors was facilitated by the helpful and unpushy staff who gave good advice and recommended all the extras we needed. They... See more

Rated 5 out of 5 stars

If you’re looking for a carpenter to fit your Door Store Reading doors I can highly recommend Colin Quinlan. We had 11 internal doors fitted and all work perfectly. Colin and Ryan arrived on time ever... See more

Rated 5 out of 5 stars

Came in for general advice and left with 12 square meters of laminate for our new garden room after being expertly sold by Kieran. Not only did he sell the product with clear reasons why I should spen... See more

Company details

  1. Door Shop
  2. Door Supplier

Written by the company

We have a huge range of doors, floors and associated hardware products on display and in stock. Our showrooms are the best places in the UK to view, touch and feel the products. We buy directly from the manufacturer and stock everything ourselves, thus guaranteeing quality and competitive prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

485 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(485)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good service

Just had the items picked up from Doorstore the other side of the country and it went perfectly. The staff were very helpful and efficient. I also got a courtesy call to let me know they were ready. Would recommend.

11 April 2022
Rated 5 out of 5 stars

Doorstore door and installation

Selecting a door from the Doorstore range was easy and the staff were informed and helpful. We were also recommended a range of fitters and chose Colin Quinlan to do the install. He is a very conscientious carpenter, fitted the door expertly and left his work spaces tidy after completion. A real star - highly recommend him to anyone looking to get their door fitted.

6 April 2022
Unprompted review
Rated 4 out of 5 stars

Good communication,Immediate response…

Good communication,Immediate response saying will be a 2 week delay and arrived exactly in 2 weeks. Did not check the door on arrival, when carpenter came to fix noted few dents/scratches. E mailed them responded immediately and provided a discount for that.

6 April 2022
Rated 5 out of 5 stars

Fantastic company in more ways than…

Fantastic company in more ways than one.
Every one we dealt with was so pleasant and nothing was too much trouble.
I am so thrilled with the doors and would highly recommend this company.
Simon the fitter was a very nice chap and very polite
as they all were from start to finish.
Thank you to everyone at Door Store.

Jackie

14 March 2022
Unprompted review
Rated 5 out of 5 stars

After receiving our delivery we…

After receiving our delivery we discovered one of the doors was damaged. Contacted Alan Kerr in Boucher Road store and immediately he resolved our problem. First class aftersales received from Alan, very helpful and professional. Will definately use this company again. Thanks again Alan.
Lynn

9 March 2022
Unprompted review
Rated 5 out of 5 stars

First time door buyers!

After many years of renting this was the first time we needed to actually buy doors so did the usual thing of searching Google. The Door Store had the doors we wanted and delivery time was great. The doors themselves are nice and solid, no complaints! Will happily use again.

8 March 2022
Rated 3 out of 5 stars

Doors OK but!

No problem with the quality of the doors but delivery charge was expensive and not good value as the courier/decertify company was very poor. My wife and I had to unpack the pallet and offload each door onto the pavement. Driver would do nothing, touch nothing and would not take away any of the packing etc. Will only buy more if there are other delivery options.

6 March 2022

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