Domino's Pizza Reviews 

2,656
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported issues with product quality, describing pizzas as overcooked, dry, or lacking sufficient toppings and sauce. Many also encountered problems with their orders, such as receiving incorrect items, wrong sizes, or missing ingredients. Reviewers often felt the pricing was misleading or too high for the quality provided, with special offers not being honored or resulting in unexpected charges. However, some customers also noted positive interactions with staff, praising their friendliness and willingness to resolve issues like incorrect orders. A few people were satisfied with the product quality, finding their pizzas fresh and delicious, and appreciated quick delivery times.

What people talk about most

Product

Users describe negative interactions with product, frequently reporting issues such as pizzas being cold,... See more

Order

Reviewers highlight negative aspects of order, with many expressing frustration over incorrect, incomplete,... See more

Quality

Reviewers mention negative feedback about quality, with many describing pizzas as unappealing, burnt,... See more

Price

Customers had negative experiences with price, often citing unexpected charges and misleading offers.... See more

Staff

People report ambiguous experiences with staff, with some praising employees for being kind, helpful, and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Local franchise people are great but corporate sucks. The most recent order I went to pick up had a second pizza that I didn’t order tacked on. I carried it away so as not to interrupt a busy time for... See more

Rated 2 out of 5 stars

I have been a Dominos customer for over 20 years. I am very disappointed with the company now, will not be ordering again. The new website is hard to navigate, my “free” rewards pizza has to include... See more

Rated 2 out of 5 stars

I usually love your pizza, however the 2 I ordered tonight were the worst I've ever had. They were overcooked, dried out, no sauce on them. Horrible pizzas, ate 4 pieces of 2 pizzas and threw the r... See more

Rated 2 out of 5 stars

I have ordered pizza from our dominos in bay city mi and 3 times in a row the pizza was wrong! I even called the last time so they hopefully wouldn’t mess up. Well they messed it up again!! So unfortu... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Take Away Service

Information provided by various external sources

Get Pizza, Oven Baked Sandwiches, Bread Bowl Pasta and more delivered. Order online, then track it every step of the way. Find hot deals every day.


Contact info

1.8

Poor

TrustScore 2 out of 5

3K reviews

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1-star

No history of asking for reviews

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1.8

All reviews

(2,656)

429 reviews in the last 12 months

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Rated 1 out of 5 stars

BURNT BREAD & Crappy service

Domino's in Dora Acts like if you have a specialty order, it's a huge problem or a damn safety concern! After sending my second Philly cheese Sub BACK, I then asked for a refund BC it still wasn't right!!!! THEN the smart mouth worker looks at me and says, THERE'S NOTHING WRONG WITH THAT SANDWICH!!!! NOTHING, BESIDES, I ORDERED NO MUSHROOMS, LIGHT ONIONS, LIGHT BELLE PEPPER, AND MY BREAD NOT BLACK AND HARD!!!! BURNT! I'LL NOT BE BACK

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Worst pizza ever. We ordered the extravaganza and instead of good veggies we got dried up old terrible very old awful crap. We ended up throwing most of it away. We'll never order another Dominos pizza again!!

11 June 2026
Unprompted review
Rated 2 out of 5 stars

Dominos messed up order

I have ordered pizza from our dominos in bay city mi and 3 times in a row the pizza was wrong! I even called the last time so they hopefully wouldn’t mess up. Well they messed it up again!! So unfortunately I will have to go elsewhere. 3 times in a row and pizza is not cheap so we’re done with dominos!

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Won't deliver cuz I didn't spend enough

I tried to order 1 large pizza from Dominos on Cumberland Parkway in Mechanicsburg, PA.

What a bunch of jackasses.

They told me I didn't spend enough money to have it delivered.

And if you do become worthy of them...they are still gonna whack you with a $5.99 delivery fee.

What a bunch of A**HOLES!!!

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Awful pizza and service!

I gave one star so to continue to give a review, or else it did not deserve it! What an awful looking and tasting pizza! Also, the driver did not want to deliver in the nursing home, he called me so that I would pick it up outside! Absolutely atrocious!

26 June 2026
Unprompted review
Rated 3 out of 5 stars

Lathemtown store (Canton GA)

This is the second time this store has done this (I ordered, and paid for large pizzas and they gave me medium), the first time I told them and they denied it, then I measured the pizzas and went back and they gave me a food credit.

This time I ordered 1 lg cheese pizza and 1 lg half & half pizza with meat and veggies for carryout. I paid for lg pizzas. When I got home and opened them the cheese pizza was a lg, but the one with all the toppings was a medium. Like I said this is the second time this store has done this to me. I know why they did it both times. The 1st time it was a big order, so making a size smaller pizza would make them more money, when I am paying for a large. This time it was the 'build your pizza' deal 'any size for $9.99. I chose lg pizzas and they gave me a lg cheese, but a medium with all the toppings I ordered, so they would not use up as many toppings and make more money on the pizza. This trend needs to be addressed from the corporate level with this store.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

CARVILLE LOCATION -RICHMONDHILL POORLY RUN

CARVILLE LOCATION -RICHMONDHILL Doesn't stand behind satisfaction. Everything is on you time and nickel. Second time they issue undercook pizza. Topping are usually invisible but this time we could see them as it was not cooked... crust was texture of bread dough..called the store... got the run around.. no manager would get on the phone just some worker that kept putting us on hold then coming back with what the manager told us. Offered us $5 coupon on next order.... we were not in the mood to drive back as its as weekend rush-hour....We said thanks but no thanks... We will no longer order from Dominoes, this store does not appreciate our business.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Bad employees

Ordered on the app and it said it was ready, drove to the store and they tell me they gave it to the wrong customer and they'll have to remake it.I ordered on the app so I wouldn't have to wait!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Dominos on Fairview Road in Ellenwood…

Dominos on Fairview Road in Ellenwood Ga. did an exceptional service for me today. After submitting an incorrect order, they changed it and gave me what I wanted. The staff were very friendly and remade it with no problem. I was so very impressed and thankful. Kudos to them all.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Nightmare ordering a pizza from Domino's Something is wrong with their system

Something is wrong with their system. I tried to use a card I have used many times before at Domino's and could not get through. There is an old card in the system and normally I would use another card. This time the system would not allow me to use another card, would not allow me to edit the old card, or reset my password. I tried calling on two different numbers. One of the calls I tried placing my order over the phone and entering my card number over the phone; it failed. I was transferred to my local store; when I tried to explain that I was having a problem with using my card. the woman was extremely rude, told me to call the police, hung up on me.

17 June 2026
Unprompted review
Rated 3 out of 5 stars

Cotton Candy

I ordered extra cheese and extra sauce but I was given a pizza that didn't include extra cheese and extra sauce. So i'll find another dominos but I shouldn't have to drive 10 miles for a cardboard pizza box.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the 9.99 pizza was charged 17.75

I ordered the 9.99 pizza that the commercial say u can get it online, in store or delivery and i noticed when i looked at the receipt it says 17.75. I called the store and the manager said it's only on-line i explained to him that's not what is on.the tv, so no help there, i called corporate and still no help. The pizza was excellent just the price was not and I asked for the 9.99 special and the cashier should have informed me then, smh

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Dominos Sucks

Received delivery order. Part of order was missing. Manager acknowledged missing item, said they were out, but still charged me the full price. Refused to refund me. Stated they are not allowed to give refunds. Website states otherwise. Food was cold. Pizza was burnt, and missing ingredients. Manager was rude and threatening.

14 June 2026
Unprompted review
Rated 1 out of 5 stars

JOE BIDEN WOULD SAY (DON'T)

It had been at least 20 years since I had been to domino's pizza could not remember why. I ordered a pizza with all there meats 12 inch. It was about $25 with tax. It had very little toppings a real rip off. The flavor of the pizza was awful. I had to drive 40 minutes round trip to pickup this piece of garbage. I pick up pizza at patton Ave location in asheville nc. I just can't understand how they are in business. Who in the hell buys this shit.

13 June 2026
Unprompted review

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