Domino's Pizza Reviews 

2,655
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported issues with product quality, describing pizzas as overcooked, dry, or lacking sufficient toppings and sauce. Many also encountered problems with their orders, such as receiving incorrect items, wrong sizes, or missing ingredients. Reviewers often felt the pricing was misleading or too high for the quality provided, with special offers not being honored or resulting in unexpected charges. However, some customers also noted positive interactions with staff, praising their friendliness and willingness to resolve issues like incorrect orders. A few people were satisfied with the product quality, finding their pizzas fresh and delicious, and appreciated quick delivery times.

What people talk about most

Product

Users describe negative interactions with product, frequently reporting issues such as pizzas being cold,... See more

Order

Reviewers highlight negative aspects of order, with many expressing frustration over incorrect, incomplete,... See more

Quality

Reviewers mention negative feedback about quality, with many describing pizzas as unappealing, burnt,... See more

Price

Customers had negative experiences with price, often citing unexpected charges and misleading offers.... See more

Staff

People report ambiguous experiences with staff, with some praising employees for being kind, helpful, and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Local franchise people are great but corporate sucks. The most recent order I went to pick up had a second pizza that I didn’t order tacked on. I carried it away so as not to interrupt a busy time for... See more

Rated 2 out of 5 stars

I have been a Dominos customer for over 20 years. I am very disappointed with the company now, will not be ordering again. The new website is hard to navigate, my “free” rewards pizza has to include... See more

Rated 2 out of 5 stars

I usually love your pizza, however the 2 I ordered tonight were the worst I've ever had. They were overcooked, dried out, no sauce on them. Horrible pizzas, ate 4 pieces of 2 pizzas and threw the r... See more

Rated 2 out of 5 stars

I have ordered pizza from our dominos in bay city mi and 3 times in a row the pizza was wrong! I even called the last time so they hopefully wouldn’t mess up. Well they messed it up again!! So unfortu... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Take Away Service

Information provided by various external sources

Get Pizza, Oven Baked Sandwiches, Bread Bowl Pasta and more delivered. Order online, then track it every step of the way. Find hot deals every day.


Contact info

1.8

Poor

TrustScore 2 out of 5

3K reviews

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No history of asking for reviews

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1.8

All reviews

(2,655)

427 reviews in the last 12 months

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Rated 1 out of 5 stars

Pizza (if you can call it that)

The pizza (if you can call it that) was disgusting. The dough is like warmed up white bread, the sauce like ketchup. I had ordered one pizza with olive and green pepper, the other with onion and green pepper. From what was on my pizza, I assume that the one green pepper they buy last them about a month. The same goes with the onion. I am not sure they had one olive for the entire 2 pizzas.
The only people that buy these pizzas have no idea what pizza is. When you go to pick up your pizza bring a green garbage bag...that's where it belongs.
Since then, I get emails that I have points to use...yeah right. I cannot find a way to unsubscribe in the email or on my account. Great job Dominos...and all this after you bragged that you changed your pizza...WOW

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Wrong incompetent website graphics

Despite their website displaying a half and half pizza as their only featured pizza on their main page of their website, even if you walk into the store in person you will be informed that they cannot in fact manage to make a simple half and half medium pizza to order... unlike just about every other pizza business in existence.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Domino's Pizza - most costly cheats

Not only is Domino's Pizza at the top end of costly products, but it is surely one of the most dishonest, duplicitous, anti-service and deliberately obstructive outfits out there. They bombard you with alleged special offers to "build your own" pizza for $9.99 - BUT then they try to rush you more than $38.50 (more than four times the offer) with no explanation - just a take it & leave us alone attitude.
And when you try to query, you are subjected to the online version of water-boarding - hostile interrogation by a third-rate chat-thing deliberately programmed to chase you away having to supply intensely pesonal information ... which ultimately gets you nowhere.

No! Definitely no more ordrs from this household!!

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Aliquippa Pennsylvania dominos sucks

Aliquippa Pennsylvania dominos sucks, always takes over an hour to get delivery and it is 3 minutes down the road. It will say it’s on it way and then not leave the store, order will show up an hour later with a car full of people.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Great hot pizza!

My husband and I just moved to the Algood area. We have been unpacking and moving all weekend! We ordered pizza today and the food was hot and delicious!! The driver was really friendly! When we sat down to eat I realized my sauces were forgotten. Not even 5 mins later the door bell rang and it was the driver with my sauces!! I was thankful he took the time to come back! Really happy with the service from them in Algood!!

25 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered on the app at the Santee…

I ordered on the app at the Santee location on mast blvd. And apparently I selected NO SAUCE. WHO orders pizza without sauce!? Anyway, upon filing a complaint via dominos website I find out that Santee is independently owned. So, nobody else ever reached out because it’s obvious nobody cares there. Bottom line.. order pizza somewhere else! Maybe until they do care.

15 May 2026
Unprompted review
Rated 3 out of 5 stars

Everything was good but I ordered a…

Everything was good but I ordered a ceaser salad from the store on front street in philipsburg pa but when it got here or was like a salad you could hey from the grocery store pre made and one of the dressings was cut open and it was all through the bag also had brown lettuce in it so not recommend

21 May 2026
Unprompted review
Rated 1 out of 5 stars

I’m okay to live in a world where…

I’m okay to live in a world where average pizza exists, but that sour dough advert makes me violently ill, whoever created that monstrosity deserves to be exiled from life. For every time I hear the advert = 1 more year of not eating domino’s.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

1129 C St Fresno CA 93706Dominoes Pizza in manager located at…

Dominoes Pizza in Fresno located at 1129 C St. Order two $7.99 both of the pizzas came without sauce on them, just dry bread and toppings. Reported it tried to offer supposedly a free pizza with qualifying purchase, that's not free. Top it off the delivery person took money out of my account and gave himself a tip. My total was $28.14, look at my account said $30.14. Call back the manager told me what happen, I told her that was theft. Why did the delivery driver have access to my information. Anyway I reported it to Dominoes Coporate office and waiting for them to respond.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

5 stars for Dominos Newcastle- Heaton…

5 stars for Dominos Newcastle- Heaton branch!
The pizzas arrived efficiently still piping hot as advertised, the pizza tracker kept me updated and removed any uncertainty I had!
Alongside this the delivery person was pleasant at the door

10/10 experience and will be ordering again

16 May 2026
Unprompted review
Rated 2 out of 5 stars

I ordered Philly cheese steak and kinda…

I ordered Philly cheese steak and kinda disappointed when you get a Philly cheesesteak sandwich it's loaded with me and cheese and onion The one I got from Domino's may have had one slice of meat and a little bit of cheese and a little bit of veggies yeah I wouldn't call that a Philly cheesesteak and everybody knows how they're made maybe they need to add few more ounces of meat then it might be worth doing again

14 May 2026
Unprompted review
Rated 1 out of 5 stars

I placed order at Garfield road

I placed order at Garfield road, Clinton township, Mi half an hour ago. Waiting there more than another half an hour to get the pizza. Worst experience ever had. No customer care and the guy at the counter is very rude.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Driver rang bell once

Driver rang bell once, then banged on door aggressively. When I asked him not to bang, he refused to hand over the pizza, sat in his car for two minutes, then called me to come outside. I no longer trusted the food was safe. Shop claimed a refund was initiated but I’ve received no confirmation.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Yuck!

22nd St. store saskatoon...Ordered Large 14"pepperoni feast with the extra pepperoni and cheese...paid $25 total and received a 12" without enough pepperoni to even be noticed...and cheese was like onion skin, the hand tossed crust was tough. 0 on a scale of 1 to 10. If travelling to this city...pick someplace worth your money and experience.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

I orders a pizza Saturday for my…

I orders a pizza Saturday for my grandkids. Didn't get here for how I'm half and instead of making fresh pizza after I had talked to the manager Rob, they brought the one that had been sitting there that whole time. They still haven't issued my refund and keep saying it was cancelled, well cancelling it there don't put money back in my account. I honestly think their trying not to give to me but I spoke with consumer affairs and when they name a contract like a promise to refund they can't renege it's a violation of Continuer protection laws. So if I don't have my refund by tomorrow I'm contacting BBB and OSHA cause my grandkids had to eat that hour and half old pizza that was cold and hard and so was their dessert. I will never order from the one on Cumberland again. And two managers I've spoken with that said they talked to district manager and I've still not received refund. What's wrong with that picture. Will not order from there again and I won't stop until I get my money back $28 is alot of money to me.

9 May 2026
Unprompted review

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